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Thread: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

  1. #1
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    Default ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    I recently downloaded my Nvidia drivers and suse-prime in YaST. Every time I try to switch over to my Nvidia graphics card I get this error message. My laptop is an Alienware 17R3. Any suggestions?

    Code:
    ERROR: Unable to query GPU information
    
    Reconfiguration failed
    Restoring previous configuration: intel
    
    

  2. #2
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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by dd2r View Post
    I recently downloaded my Nvidia drivers and suse-prime in YaST. Every time I try to switch over to my Nvidia graphics card I get this error message. My laptop is an Alienware 17R3. Any suggestions?

    Code:
    ERROR: Unable to query GPU information
    
    Reconfiguration failed
    Restoring previous configuration: intel
    
    
    Hi
    Are you using suse-prime, other? If on the intel device can you provide the output from;

    Code:
    xrandr --listproviders
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    Are you using suse-prime, other? If on the intel device can you provide the output from;

    Code:
    xrandr --listproviders
    I am using suse-prime. I currently have it set to intel and below is what I get when I run xrandr --listproviders.

    Code:
    Providers: number : 1
    Provider 0: id: 0x47; cap: 0xf (Source Output, Sink Output, Source Offload, Sink Offloa
    d); crtcs: 3; outputs: 5; associated providers: 0; name: modesetting
        output eDP-1
        output DP-1
        output HDMI-1
        output DP-2
        output HDMI-2
    
    

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Hi
    So the nvidia drivers are the rpm's? Latest kernel (5.3.18-lp152.72-default)?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    So the nvidia drivers are the rpm's? Latest kernel (5.3.18-lp152.72-default)?
    The packages I currently have installed are:

    nvidia-computeG05 (460.73.01-lp152.37.1)
    nvidia-gfxG05-kmp-default (460.73.01_k5.3.18_lp152.19-lp152.37.1)
    nvidia-glG05 (460.73.01-lp152.37.1)
    x11-video-nvidiaG05 (460.73.01-lp152.37.1)

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Hi
    OK, does the following show your card?

    Code:
    /sbin/lscpi -nnk | egrep -A3 "VGA|Display|3D"
    nvidia-smi
    If you boot to the previous kernel and force the reinstall on the Nvidia rpms, then reboot does it start working?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    OK, does the following show your card?

    Code:
    /sbin/lscpi -nnk | egrep -A3 "VGA|Display|3D"
    nvidia-smi
    If you boot to the previous kernel and force the reinstall on the Nvidia rpms, then reboot does it start working?

    The first line of code gives me this
    Code:
    bash: /sbin/lscpi: No such file or directory
    
    The nvidia-smi shows
    Code:
    NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure
     that the latest NVIDIA driver is installed and running.
    
    

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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    OK, does the following show your card?

    Code:
    /sbin/lscpi -nnk | egrep -A3 "VGA|Display|3D"
    nvidia-smi
    If you boot to the previous kernel and force the reinstall on the Nvidia rpms, then reboot does it start working?
    I deleted all of the previous drivers installed and reinstalled them and I still get the same error message when trying sudo prime-select nvidia.

  9. #9
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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    OK, does the following show your card?

    Code:
    /sbin/lscpi -nnk | egrep -A3 "VGA|Display|3D"
    nvidia-smi
    If you boot to the previous kernel and force the reinstall on the Nvidia rpms, then reboot does it start working?
    Just realized I did not do this right. I deleted the current drivers and reinstalled them. I am now deleting the current drivers and will install the G04 drivers.

  10. #10
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    Default Re: ERROR: Unable to query GPU information for Nvidia GTX970M Graphics Card

    Quote Originally Posted by malcolmlewis View Post
    Hi
    OK, does the following show your card?

    Code:
    /sbin/lscpi -nnk | egrep -A3 "VGA|Display|3D"
    nvidia-smi
    If you boot to the previous kernel and force the reinstall on the Nvidia rpms, then reboot does it start working?
    Same thing is happening when I deleted the new ones and installed the old ones. Should I try not authorizing the MOK after installation and reboot?

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