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Thread: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

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    Default THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    "Write" is covered by list, which means that i cannot send any mail to any address not in my address book,
    15.2 and Thunderbird both are (supposedly) on latest update..
    Any idea what is wrong?

    Best regards,
    Jan Christian

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Clean out the user's ‘~/.cache/’ directory – logout – log back in again.

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Hello,

    I deleted all files and directories with subdirectories in .cache having a date newer than that when the problem occurred.
    Problem remains: No write possible.

    Question: Can I safely delete all files in .cache?

    RGDS,
    Jan Christian Anker

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    Exclamation Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Quote Originally Posted by jc_anker View Post
    Can I safely delete all files in .cache?
    In general, yes.
    • An unlikely problem child, Mozilla …

    AFAICS, the critical information stored by Mozilla is stored in the user's ‘~/.mozilla/’ directory tree – bookmarks, add-ons, and so on – this is the Mozilla “profile” directory – <http://kb.mozillazine.org/Profile_folder> …

    • But, Mozilla also uses the user's ‘~/.cache/mozilla/’ directory tree – which doesn't appear to be defined in any Profile setting – therefore, presumably, hard-coded …
    • There's this MS Windows explanation – <https://support.mozilla.org/en-US/questions/955978>.

    AFAICS, the only settings stored there are for “ms-language-packs” – a file named “asrouter.ftl” – containing –
    Code:
    # This Source Code Form is subject to the terms of the Mozilla Public
    # License, v. 2.0. If a copy of the MPL was not distributed with this
    # file, You can obtain one at http://mozilla.org/MPL/2.0/.
    
    
    ## These messages are used as headings in the recommendation doorhanger
    
    cfr-doorhanger-extension-heading = Empfohlene Erweiterung
    cfr-doorhanger-feature-heading = Empfohlene Funktion
    cfr-doorhanger-pintab-heading = Probieren Sie es aus: Tab anheften
    
    ##
    
    cfr-doorhanger-extension-sumo-link =
        .tooltiptext = Warum wird das angezeigt?
    cfr-doorhanger-extension-cancel-button = Nicht jetzt
        .accesskey = N
    cfr-doorhanger-extension-ok-button = Jetzt hinzufügen
        .accesskey = h
    cfr-doorhanger-pintab-ok-button = Diesen Tab anheften
        .accesskey = a
    cfr-doorhanger-extension-manage-settings-button = Einstellungen für Empfehlungen verwalten
        .accesskey = E
    cfr-doorhanger-extension-never-show-recommendation = Diese Empfehlung nicht anzeigen
        .accesskey = D
    cfr-doorhanger-extension-learn-more-link = Weitere Informationen
    # This string is used on a new line below the add-on name
    # Variables:
    #   $name (String) - Add-on author name
    cfr-doorhanger-extension-author = von { $name }
    # This is a notification displayed in the address bar.
    # When clicked it opens a panel with a message for the user.
    cfr-doorhanger-extension-notification = Empfehlung
    cfr-doorhanger-extension-notification2 = Empfehlung
        .tooltiptext = Erweiterungsempfehlung
        .a11y-announcement = Erweiterungsempfehlung verfügbar
    # This is a notification displayed in the address bar.
    # When clicked it opens a panel with a message for the user.
    cfr-doorhanger-feature-notification = Empfehlung
        .tooltiptext = Funktionsempfehlung
        .a11y-announcement = Funktionsempfehlung verfügbar
    • “Doorhanger” ???? → <https://wiki.mozilla.org/Firefox/Projects/Doorhanger_notifications/Design>

    The rest of the directories contain cache files –
    Code:
     > ls .cache/mozilla/firefox/io8d1akg.default/
    cache2  OfflineCache  safebrowsing  settings  startupCache  thumbnails
     >
    Therefore, my view is, everything in a user's ‘~/.cache/’ directory can be safely removed.
    • My preferred method to clean out a cache directory is to log out from the GUI session, login to a VT session (tty1 .. tty6), clean out the cache directory, log out from the VT session, log back into the GUI session.

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Thanks for the info! I will report back on the outcome of the exercise.
    BTW: I find openSuSE support outstanding, the marketing of the
    whole thing undeservedly lousy.

    Keep on with the good work!
    Jan Christian Anker

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Hello again!

    I emptied '.cache': Still no 'write'-tab visible. Any suggestions?

    Best regards,
    Jan Christian

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Found a lot of error messages. However, F10 solved my problem!
    For more info, see https://support.mozilla.org/en-US/questions/991860.

    Best regards,
    Jan Christian

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Here come the error messages mentioned in my previous post:
    [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no]
    L10nRegistry.jsm:658:19

    Error while loading 'jar:file:///usr/lib64/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND)

    Error while loading 'jar:file:///usr/lib64/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND)
    Extension.jsm:570

    Warning:
    1618986247665 addons.xpi WARN Exception running bootstrap method startup on twitter@search.mozilla.org: Error: Error while loading 'jar:file:///usr/lib64/thunderbird/omni.ja!/chrome/messenger/search-extensions/twitter/manifest.json' (NS_ERROR_FILE_NOT_FOUND)(resource://gre/modules/Extension.jsm:570:20) JS Stack trace: readJSON/</<@Extension.jsm:570:20 onStopRequest@NetUtil.jsm:128:18

    Errors:

    [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

    Error: Error while loading 'jar:file:///home/ANKER/.thunderbird/3d4er266.default/extensions/%7B3ed8cc52-86fc-4613-9026-c1ef969da4c3%7D.xpi!/manifest.json' (NS_ERROR_FILE_NOT_FOUND) Extension.jsm:570:20

    [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no]
    L10nRegistry.jsm:658:19


    [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no]
    L10nRegistry.jsm:658:19



    [Exception... "Component returned failure code: 0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH) [nsIXPCComponents_Utils.readUTF8URI]" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://gre/modules/L10nRegistry.jsm :: L10nRegistry.loadSync :: line 658" data: no] L10nRegistry.jsm:658:19

    Error: Cannot load required OTR library loadExternalOTRLib resource:///modules/OTRLib.jsm:91

    init resource:///modules/OTRLib.jsm:97

    once resource:///modules/OTR.jsm:100

    init resource:///modules/OTR.jsm:121

    init resource:///modules/OTRUI.jsm:246

    init chrome://messenger/content/chat/chat-messenger.js:1651



    OTR.jsm:109:15

    I have no clue what to do with the info, but probably somebody knows what to do / whom to contact.

    RGDS,
    Jan Christian

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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    Quote Originally Posted by jc_anker View Post
    I have no clue what to do with the info, but probably somebody knows what to do / whom to contact.
    “Error – file not found” is clear enough – isn't it?

    You could begin by searching for the following files within the user's home directory –
    • L10nRegistry.jsm
    • manifest.json
    • OTRLib.jsm
    • Extension.jsm

    Even if the files cannot be found – even not in the system directories where Thunderbird is installed – it seems that the user's Thunderbird configuration has been corrupted.

    Step 1.
    • Check if Thunderbird behaves correctly for a fresh, new, user.

    Step 2.
    • For the affected user, export everything related to Thunderbird – received and sent e-Mails; calendar; settings; notes; everything else …
    • Move all the user's Thunderbird related files to another (backup) directory – everything in ‘~/.mozilla/’; ‘~/.cache/mozilla/’; anything Thunderbird dropped into ‘~/.local/share/’; plus anything else …
    • The user will have to log out and then log back in again …
    • Restart the affected user's Thunderbird instance and, restore everything that was exported.

    Step 3.
    • Check the user's Thunderbird instance against the contents of the backed-up directories.

  10. #10
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    Default Re: THUNDERBIRD MENU / "WRITE" COVERED BY (VRTICAL) LIST OF INBOX, DRAFTS, SENT, JUNK, ...

    "Error – file not found” is clear enough – isn't it?"

    Absolutely. But your suggestion, that apparently may be an excellent idea, was not and still is not a concept
    I am able to grasp based on the error messages (a personal problem, I admit).

    Thanks a lot for your help!
    Jan Christian

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