SAMBA too slow

[SpeccyMan]

Hello,

i've been having some problems with opensuse. As a result of this i'm planing on moving (the workstations of the company i work for) from opensuse to kubuntu.

Among other problems, however, there is one i'm particularly curious about why it is the way it is: SAMBA.

In KDE Neon (that i'm trying at the moment), when i access a windows share it opens blazing fast (like 1/2 sec at the most) while on the same machine, with opensuse (either leap or tumbleweed in a clean boot) it takes something like 20-30sec to open the same folder.

I would like to know why is that? What's the problem?

Thanks

[malcolmlewis]

Hello,

i've been having some problems with opensuse. As a result of this i'm planing on moving (the workstations of the company i work for) from opensuse to kubuntu.

Among other problems, however, there is one i'm particularly curious about why it is the way it is: SAMBA.

In KDE Neon (that i'm trying at the moment), when i access a windows share it opens blazing fast (like 1/2 sec at the most) while on the same machine, with opensuse (either leap or tumbleweed in a clean boot) it takes something like 20-30sec to open the same folder.

I would like to know why is that? What's the problem?

Thanks

Hi
Can't comment on the desktop environment, but first thing I would look at is using the samba client to connect with some debug to compare, what versions of samba are in use across the systems, what about the /etc/samba/smb.conf files like. This will confirm it's a desktop looking issue....

[dcurtisfra]

In KDE Neon (that i'm trying at the moment), when i access a windows share it opens blazing fast (like 1/2 sec at the most) while on the same machine, with opensuse (either leap or tumbleweed in a clean boot) it takes something like 20-30sec to open the same folder.

Did you take a look as to what's going on with Wireshark?

For example, this trace taken from Leap 15.2 – KDE Plasma – Dolphin connecting to a Windows Share on a QNAP NAS:

No.     Time                    Source          Destination     Protocol        Length  Info
440     09:17:58,140649058      xxx-1.yyy.zzz   yyy.zzz         DNS             84      Standard query 0x570d A xxx-2.yyy.zzz
441     09:17:58,140659467      xxx-1.yyy.zzz   yyy.zzz         DNS             84      Standard query 0x0523 AAAA xxx-2.yyy.zzz
442     09:17:58,141330930      yyy.zzz         xxx-1.yyy.zzz   DNS             186     Standard query response 0x570d A xxx-2.yyy.zzz A 192.168.178.29 NS yyy.zzz A 192.168.178.1 AAAA fd00::5e49:79ff:fedc:e1aa AAAA 2001:16b8:3855:bd00:5e49:79ff:fedc:e1aa
443     09:17:58,141880786      yyy.zzz         xxx-1.yyy.zzz   DNS             198     Standard query response 0x0523 AAAA xxx-2.yyy.zzz AAAA 2001:16b8:3855:bd00:265e:beff:fe02:8d2b NS yyy.zzz A 192.168.178.1 AAAA fd00::5e49:79ff:fedc:e1aa AAAA 2001:16b8:3855:bd00:5e49:79ff:fedc:e1aa
444     09:17:58,143162898      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             94      59824 → http-alt(8080) [SYN] Seq=0 Win=64440 Len=0 MSS=1432 SACK_PERM=1 TSval=1330549354 TSecr=0 WS=128
445     09:17:58,143603800      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             94      http-alt(8080) → 59824 [SYN, ACK] Seq=0 Ack=1 Win=28400 Len=0 MSS=1432 SACK_PERM=1 TSval=146697 TSecr=1330549354 WS=128
446     09:17:58,143649656      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1 Ack=1 Win=64512 Len=0 TSval=1330549355 TSecr=146697
447     09:17:58,143726259      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             406     59824 → http-alt(8080) [PSH, ACK] Seq=1 Ack=1 Win=64512 Len=320 TSval=1330549355 TSecr=146697 [TCP segment of a reassembled PDU]
448     09:17:58,144162302      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      http-alt(8080) → 59824 [ACK] Seq=1 Ack=321 Win=29568 Len=0 TSval=146697 TSecr=1330549355
449     09:17:58,144179554      xxx-1.yyy.zzz   xxx-2.yyy.zzz   HTTP/XML        938     POST /wsd/a431575d-3225-43ed-8198-7fa043b9901d%0A HTTP/1.1
450     09:17:58,144341897      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      http-alt(8080) → 59824 [ACK] Seq=1 Ack=1173 Win=31232 Len=0 TSval=146697 TSecr=1330549355
451     09:17:58,145681186      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             2926    http-alt(8080) → 59824 [ACK] Seq=1 Ack=1173 Win=31232 Len=2840 TSval=146697 TSecr=1330549355 [TCP segment of a reassembled PDU]
452     09:17:58,145692056      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=2841 Win=63488 Len=0 TSval=1330549357 TSecr=146697
453     09:17:58,145705301      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             2926    http-alt(8080) → 59824 [ACK] Seq=2841 Ack=1173 Win=31232 Len=2840 TSval=146697 TSecr=1330549355 [TCP segment of a reassembled PDU]
454     09:17:58,145720409      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             1506    http-alt(8080) → 59824 [ACK] Seq=5681 Ack=1173 Win=31232 Len=1420 TSval=146697 TSecr=1330549355 [TCP segment of a reassembled PDU]
455     09:17:58,145724366      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=5681 Win=60672 Len=0 TSval=1330549357 TSecr=146697
456     09:17:58,145730879      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=7101 Win=59264 Len=0 TSval=1330549357 TSecr=146697
457     09:17:58,145735537      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             1481    http-alt(8080) → 59824 [PSH, ACK] Seq=7101 Ack=1173 Win=31232 Len=1395 TSval=146697 TSecr=1330549355 [TCP segment of a reassembled PDU]
458     09:17:58,145735658      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             821     http-alt(8080) → 59824 [PSH, ACK] Seq=8496 Ack=1173 Win=31232 Len=735 TSval=146697 TSecr=1330549355 [TCP segment of a reassembled PDU]
459     09:17:58,145749563      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=8496 Win=57984 Len=0 TSval=1330549357 TSecr=146697
460     09:17:58,145754913      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=9231 Win=57344 Len=0 TSval=1330549357 TSecr=146697

No.     Time                    Source          Destination     Protocol        Length  Info
483     09:18:00,247990553      xxx-2.yyy.zzz   xxx-1.yyy.zzz   HTTP            91      HTTP/1.1 404 Not Found  (text/html)
484     09:18:00,248058370      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1173 Ack=9236 Win=64128 Len=0 TSval=1330551459 TSecr=146907
485     09:18:00,248612934      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [FIN, ACK] Seq=1173 Ack=9236 Win=64128 Len=0 TSval=1330551460 TSecr=146907
486     09:18:00,249020315      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      http-alt(8080) → 59824 [FIN, ACK] Seq=9236 Ack=1174 Win=31232 Len=0 TSval=146907 TSecr=1330551460
487     09:18:00,249060790      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      59824 → http-alt(8080) [ACK] Seq=1174 Ack=9237 Win=64128 Len=0 TSval=1330551460 TSecr=146907

No.     Time                    Source          Destination     Protocol        Length  Info
541     09:18:06,172221392      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             94      35854 → netbios-ssn(139) [SYN] Seq=0 Win=64440 Len=0 MSS=1432 SACK_PERM=1 TSval=1330557383 TSecr=0 WS=128
542     09:18:06,172549173      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             94      netbios-ssn(139) → 35854 [SYN, ACK] Seq=0 Ack=1 Win=28400 Len=0 MSS=1432 SACK_PERM=1 TSval=147499 TSecr=1330557383 WS=128
543     09:18:06,172585501      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      35854 → netbios-ssn(139) [ACK] Seq=1 Ack=1 Win=64512 Len=0 TSval=1330557384 TSecr=147499
544     09:18:06,172646154      xxx-1.yyy.zzz   xxx-2.yyy.zzz   NBSS            158     Session request, to                <20> from ECK001<00>
545     09:18:06,172837962      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=1 Ack=73 Win=28416 Len=0 TSval=147500 TSecr=1330557384
551     09:18:06,237978975      xxx-2.yyy.zzz   xxx-1.yyy.zzz   NBSS            90      Positive session response
553     09:18:06,238033476      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      35854 → netbios-ssn(139) [ACK] Seq=73 Ack=5 Win=64512 Len=0 TSval=1330557449 TSecr=147506
556     09:18:06,238318288      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB             174     Negotiate Protocol Request
557     09:18:06,238478587      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=5 Ack=161 Win=28416 Len=0 TSval=147506 TSecr=1330557450
558     09:18:06,426892879      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            292     Negotiate Protocol Response
559     09:18:06,426950056      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      35854 → netbios-ssn(139) [ACK] Seq=161 Ack=211 Win=64384 Len=0 TSval=1330557638 TSecr=147525
560     09:18:06,427112388      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            322     Negotiate Protocol Request
561     09:18:06,427196956      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=211 Ack=397 Win=29568 Len=0 TSval=147525 TSecr=1330557638
562     09:18:06,531466271      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            358     Negotiate Protocol Response
563     09:18:06,531525111      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      35854 → netbios-ssn(139) [ACK] Seq=397 Ack=483 Win=64128 Len=0 TSval=1330557743 TSecr=147535
564     09:18:06,544665626      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            252     Session Setup Request, NTLMSSP_NEGOTIATE
565     09:18:06,544728103      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=483 Ack=563 Win=30592 Len=0 TSval=147537 TSecr=1330557756
566     09:18:06,545639133      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            395     Session Setup Response, Error: STATUS_MORE_PROCESSING_REQUIRED, NTLMSSP_CHALLENGE
567     09:18:06,546146850      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            252     Session Setup Request, NTLMSSP_NEGOTIATE
568     09:18:06,546652353      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            395     Session Setup Response, Error: STATUS_MORE_PROCESSING_REQUIRED, NTLMSSP_CHALLENGE
569     09:18:06,546812321      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            290     Session Setup Request, NTLMSSP_AUTH, User: \
570     09:18:06,564871665      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            171     Session Setup Response
571     09:18:06,565182505      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            216     Tree Connect Request Tree: \\xxx-2.local\IPC$
572     09:18:06,602774029      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=1186 Ack=1063 Win=33792 Len=0 TSval=147543 TSecr=1330557776
573     09:18:06,637466935      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            170     Tree Connect Response
574     09:18:06,638806704      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            222     Create Request File: srvsvc
575     09:18:06,638874871      xxx-2.yyy.zzz   xxx-1.yyy.zzz   TCP             86      netbios-ssn(139) → 35854 [ACK] Seq=1270 Ack=1199 Win=34944 Len=0 TSval=147546 TSecr=1330557850
576     09:18:06,665966266      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            242     Create Response File: srvsvc
577     09:18:06,666552710      xxx-1.yyy.zzz   xxx-2.yyy.zzz   DCERPC          282     Bind: call_id: 1, Fragment: Single, 1 context items: SRVSVC V3.0 (32bit NDR)
578     09:18:06,666986549      xxx-2.yyy.zzz   xxx-1.yyy.zzz   DCERPC          270     Bind_ack: call_id: 1, Fragment: Single, max_xmit: 4280 max_recv: 4280, 1 results: Acceptance
579     09:18:06,668529037      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SRVSVC          326     NetShareEnumAll request
580     09:18:06,669410942      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SRVSVC          1066    NetShareEnumAll response
581     09:18:06,669597340      xxx-1.yyy.zzz   xxx-2.yyy.zzz   SMB2            178     Close Request File: srvsvc
582     09:18:06,669756387      xxx-2.yyy.zzz   xxx-1.yyy.zzz   SMB2            214     Close Response
583     09:18:06,711336343      xxx-1.yyy.zzz   xxx-2.yyy.zzz   TCP             86      35854 → netbios-ssn(139) [ACK] Seq=1727 Ack=2718 Win=64128 Len=0 TSval=1330557923 TSecr=147549

1. DNS query to the Name server at 09:17:58.140649058.
2. TCP traffic began at 09:17:58.143162898 – less than 3 ms later …
3. TCP traffic ended at 09:17:58.145754913 – about 2½ ms later …
4. More TCP traffic about 2 s later …
5. More TCP traffic and some SMB traffic begins about 6 s later – via Dolphin I opened the shared directory at the NAS …
6. The SMB2 Session seem to be setting up in about 540 ms – ½ s …

No difference to your reported setup time with KDE Neon …

[SpeccyMan]

Hi
Can't comment on the desktop environment, but first thing I would look at is using the samba client to connect with some debug to compare, what versions of samba are in use across the systems, what about the /etc/samba/smb.conf files like. This will confirm it's a desktop looking issue....

Hello,
sorry for late reply. (too much work...)

SAMBA on KDE Neon: 4.11.6
Samba on openSUSE: 4.11.13

didn't get the time to check on the rest still..........

[SpeccyMan]

Almost 5 months later - i'm terribly sorry but the end&beginning of the year is totally crazy in this business (more even with all this covid thing)
In the meanwhile i had the move some machines to *buntu based-systems as a workaround.
But since i never actually liked it and always intended to return to suse here's the wireshark output:

1 download only:
http://oshi.at/hyNEDn

it's a bit big...

the thing is that it took something like a minute or more just to get the directory listed (in the file attached). it never takes less that ~45 seconds to list remote directories.
This does not happen in neon, for example, where i get the dirs list in something like ~1 second (i can post a neon output as well if you want)

I don't get it!

Again, sorry for the late reply and thank you for your help

[deano_ferrari]

Almost 5 months later - i'm terribly sorry but the end&beginning of the year is totally crazy in this business (more even with all this covid thing)
In the meanwhile i had the move some machines to *buntu based-systems as a workaround.
But since i never actually liked it and always intended to return to suse here's the wireshark output:

1 download only:
http://oshi.at/hyNEDn

it's a bit big...

I had a quick look at your wireshark log, and I noticed a lot of ' ICMP 148 Destination unreachable (Host administratively prohibited)' events. So, I assume your server is blocking these pings from the client? (192.168.1.92 -> 192.168.1.33)

This may well be impacting with the samba session....
https://www.wireshark.org/lists/wire.../msg00047.html

[SpeccyMan]

I had a quick look at your wireshark log, and I noticed a lot of ' ICMP 148 Destination unreachable (Host administratively prohibited)' events. So, I assume your server is blocking these pings from the client? (192.168.1.92 -> 192.168.1.33)

This may well be impacting with the samba session....
https://www.wireshark.org/lists/wire.../msg00047.html

Hi. Thanks for your reply

The weird thing is that this is happening only from the opensuse machines.
for example: Clean install from opensuse vs clean install from neon -> Suse takes +1min, neon takes ms to open the same remote directory.

So... i assumed it wasn't a server problem, but a client problem.

I also considered that opensuse could be using some communication method that neon wasn't... i've been sniffing around on the server trying to find some service or something i could enable to solve the problem - but with no luck what so ever.

any ideas on this are welcome!

[deano_ferrari]

Hi. Thanks for your reply

The weird thing is that this is happening only from the opensuse machines.
for example: Clean install from opensuse vs clean install from neon -> Suse takes +1min, neon takes ms to open the same remote directory.

So... i assumed it wasn't a server problem, but a client problem.

I also considered that opensuse could be using some communication method that neon wasn't... i've been sniffing around on the server trying to find some service or something i could enable to solve the problem - but with no luck what so ever.

any ideas on this are welcome!

I'm not observing this with my home or work environments. FWIW, I did find this long-running KDE thread of which I noted comment#17 which suggested possible issues related to user authentication (which may or may not be applicable to you)....

KDE System Settings > Network > Settings > Windows Shares
(...which apparently applies only in the context of network browsing.)

I'm using openSUSE Leap with the KDE desktop from the KDE repos (so newer version). Maybe this makes a difference?
https://en.opensuse.org/SDB:KDE_repositories

[SpeccyMan]

I'm not observing this with my home or work environments. FWIW, I did find this long-running KDE thread of which I noted comment#17 which suggested possible issues related to user authentication (which may or may not be applicable to you)....

KDE System Settings > Network > Settings > Windows Shares
(...which apparently applies only in the context of network browsing.)

I'm using openSUSE Leap with the KDE desktop from the KDE repos (so newer version). Maybe this makes a difference?
https://en.opensuse.org/SDB:KDE_repositories

I have performed the "upgrade" to Argon/KDE repos but the problem still persists (even with the config on KDE System Settings > Network > Settings > Windows Shares).

I will try to format and make a clean install of Argon directly to see if it fixes the problem (but, TBH, i don't have much faith in this).

If there is any more clues about it, please shoot...

[deano_ferrari]

I have performed the "upgrade" to Argon/KDE repos but the problem still persists (even with the config on KDE System Settings > Network > Settings > Windows Shares).

I will try to format and make a clean install of Argon directly to see if it fixes the problem (but, TBH, i don't have much faith in this).

If there is any more clues about it, please shoot...

Have you tried mounting the shares locally and accessing that way? You could try installing the Gnome file manager (nautilus) via the package manager, and see if the same behavior exists.

Ultimately, a bug report may be needed.