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Thread: Change account password issue

  1. #1
    Join Date
    Dec 2016
    Location
    Somewhere in Italy
    Posts
    70

    Default Change account password issue

    It shouldn't be a hard job :
    - type the current password
    - type new password (different form the current one)
    - retype new password (equal to the new one)
    but when I try to change my account password I get always this message :
    The password you have entered does not match your current one.
    Please press the back button, enter the correct details and try again.
    Don't forget that the password is case sensitive.
    Forgotten your password? Click here!
    Surely I made something wrong but it seems difficult to believe that
    I'm enable to successfully login (so I type the right password) and 30 seconds later
    I'm unable to correctly (re)type it.
    Also I tried many times even with different new passwords (just the issue was related to the new ones)
    but always without success...

  2. #2
    Join Date
    Jun 2008
    Location
    Netherlands
    Posts
    27,362

    Default Re: Change account password issue

    On the main/home page of these forums it says somewhere top right:
    Need to change your password or email address? Instructions are in our FAQ
    Henk van Velden

  3. #3
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    29,845
    Blog Entries
    15

    Default Re: Change account password issue

    Quote Originally Posted by MaxRiservo View Post
    It shouldn't be a hard job :
    - type the current password
    - type new password (different form the current one)
    - retype new password (equal to the new one)
    but when I try to change my account password I get always this message :


    Surely I made something wrong but it seems difficult to believe that
    I'm enable to successfully login (so I type the right password) and 30 seconds later
    I'm unable to correctly (re)type it.
    Also I tried many times even with different new passwords (just the issue was related to the new ones)
    but always without success...
    Hi
    That's not the place to change passwords.... head over to the self service portal https://idp-portal.suse.com/univention/self-service/
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  4. #4
    Join Date
    Dec 2016
    Location
    Somewhere in Italy
    Posts
    70

    Default Re: Change account password issue

    Thanks ... solved.

    @Henk
    What you write is correct ... but I didn't see it because I've bookmarked in Firefox the submenu English.

    @Malcom
    Maybe it would be the case of 'inhibit' the menu Change email/password under Settings and/or raise a popup with the right addressing.

    In any case, forgive me for the 'stupid' question I posted.

  5. #5
    Join Date
    Jun 2008
    Location
    Netherlands
    Posts
    27,362

    Default Re: Change account password issue

    The question isn't stupid.

    We are not using VBulletin's way of identification. There is a central login facility (which means that you e.g. can use the Bugzilla with the same credentials).

    But we are not able (at least not at affordable costs) to change each and every place in VBulletin that leads to it's own password management.
    Henk van Velden

  6. #6
    Join Date
    Dec 2016
    Location
    Somewhere in Italy
    Posts
    70

    Default Re: Change account password issue

    Henk, thank for your exhaustive explanation

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