Mailman CGI error!!!

English Network/Internet
1

When I enter mi mailman, at
http://midomain/mailman/admin or http://midomain/mailman/admindb or…
I get an error

Mailman CGI error!!! The Mailman CGI wrapper encountered a fatal error. This entry is being stored in your syslog: Failure to exec script. WANTED gid 483, GOT gid 8.


tutatis:/usr/lib/mailman/cgi-bin # cat /etc/group |grep 483
vnc:x:483:
tutatis:/usr/lib/mailman/cgi-bin # cat /etc/group |grep :8:
www:x:8:wwwrun
tutatis:/usr/lib/mailman/cgi-bin # 

but  gid:8 is the logic one:  wwwrun

gid:483 has no sense.

tutatis:/usr/lib/mailman/cgi-bin # ls -l
total 144
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 admin
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 admindb
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 confirm
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 create
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 editarch
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 edithtml
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 listinfo
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 options
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 private
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 rmlist
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 roster
-rwxr-sr-x 1 root mailman 10848 Jun 9 06:22 subscribe
tutatis:/usr/lib/mailman/cgi-bin #

Any help?

best regards

2

Hi
Somebody used vnc to login to the system and start the mailman process?

If you run ps -ef to see user/groups running the process.

3

No, the mailman process is started at boot time as a service.

fperal@tutatis:~> ps -ef |grep mailman
mailman   3366     1  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/mailmanctl --quiet --stale-lock-cleanup start
mailman   3367  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=ArchRunner:0:1 -s
mailman   3370  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=BounceRunner:0:1 -s
mailman   3371  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=CommandRunner:0:1 -s
mailman   3372  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s
mailman   3374  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=NewsRunner:0:1 -s
mailman   3375  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s
mailman   3377  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=VirginRunner:0:1 -s
mailman   3379  3366  0 00:14 ?        00:00:00 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=RetryRunner:0:1 -s
fperal    5699  3468  0 00:16 pts/0    00:00:00 grep --color=auto mailman

I have log in with ssh and then

fperal@tutatis:~> su -
Contraseña: 
tutatis:~ # service mailman restart

but no change.

mailman is working well though, it delivers mail to the lists, is just the web interface which does not work.

4

Hi
What is the output from;


systemctl status mailman
5 
tutatis:~ # systemctl status mailman
● mailman.service - LSB: Starts the mailinglist manager Mailman
   Loaded: loaded (/etc/init.d/mailman; generated; vendor preset: disabled)
   Active: active (running) since Fri 2020-09-04 00:14:25 CEST; 1 day 19h ago
     Docs: man:systemd-sysv-generator(8)
    Tasks: 9
   CGroup: /system.slice/mailman.service
           ├─3366 /usr/bin/python /usr/lib/mailman/bin/mailmanctl --quiet --stale-lock-cleanup start
           ├─3367 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=ArchRunner:0:1 -s
           ├─3370 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=BounceRunner:0:1 -s
           ├─3371 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=CommandRunner:0:1 -s
           ├─3372 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=IncomingRunner:0:1 -s
           ├─3374 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=NewsRunner:0:1 -s
           ├─3375 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=OutgoingRunner:0:1 -s
           ├─3377 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=VirginRunner:0:1 -s
           └─3379 /usr/bin/python /usr/lib/mailman/bin/qrunner --runner=RetryRunner:0:1 -s

Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
tutatis:~ #

best regards

6 
tutatis:/usr/lib/mailman/bin # cat /etc/group |grep 483
vnc:x:483:
tutatis:/usr/lib/mailman/bin # 

tutatis:/usr/lib/mailman/bin # cat /etc/group |grep wwwrun
nagcmd:!:107:nagios,wwwrun
www:x:8:wwwrun
wwwrun:x:464:

And checking the configuration

tutatis:/usr/lib/mailman/bin # ./mailman-config --help
Configuration and build information for Mailman

Mailman version: 2.1.29
Build Date:      Tue Jun  9 04:22:44 UTC 2020

prefix:          /usr/lib/mailman
var_prefix:      /var/lib/mailman
mailman_user:    
mailman_group:   
mail_group:      www
cgi_group:       wwwrun

configure_opts: "--host=x86_64-suse-linux-gnu --build=x86_64-suse-linux-gnu --program-prefix= --disable-dependency-tracking --prefix=/usr --exec-prefix=/usr --bindir=/usr/bin --sbindir=/usr/sbin --sysconfdir=/etc --datadir=/usr/share --includedir=/usr/include --libdir=/usr/lib64 --libexecdir=/usr/lib --localstatedir=/var --sharedstatedir=/var/lib --mandir=/usr/share/man --infodir=/usr/share/info --disable-dependency-tracking --prefix=/usr/lib/mailman --exec-prefix=/usr/lib/mailman --localstatedir=/var/run --libexecdir=/usr/lib/mailman --with-groupname=mailman --with-username=mailman --with-var-prefix=/var/lib/mailman --without-permcheck --with-cgi-gid=wwwrun --with-mail-gid=www"
tutatis:/usr/lib/mailman/bin #

I can’t understand why

7

I have checked (and fixed the permissions) but no change


tutatis:/usr/lib/mailman/bin # ./check_perms
/var/lib/mailman/archives bad group (has: www, expected mailman)
directory permissions must be 02775: /var/lib/mailman/archives
directory permissions must be 02775: /var/lib/mailman/.local
/var/lib/mailman/archives/private bad group (has: www, expected mailman)
directory permissions must be 02770: /var/lib/mailman/archives/private
directory permissions must be 02775: /var/lib/mailman/.local/share
directory permissions must be 02775: /var/lib/mailman/.local/share/systemd
mbox file must be at least 0660: /var/lib/mailman/archives/private/pluma.mbox/pluma.mbox

Problems found: 8
Re-run as mailman (or root) with -f flag to fix
tutatis:/usr/lib/mailman/bin # ./check_perms -f
/var/lib/mailman/archives bad group (has: www, expected mailman) (fixing)
directory permissions must be 02775: /var/lib/mailman/archives (fixing)
directory permissions must be 02775: /var/lib/mailman/.local (fixing)
/var/lib/mailman/archives/private bad group (has: www, expected mailman) (fixing)
directory permissions must be 02770: /var/lib/mailman/archives/private (fixing)
directory permissions must be 02775: /var/lib/mailman/.local/share (fixing)
directory permissions must be 02775: /var/lib/mailman/.local/share/systemd (fixing)
mbox file must be at least 0660: /var/lib/mailman/archives/private/pluma.mbox/pluma.mbox
(fixing)
Problems found: 8
Re-run as mailman (or root) with -f flag to fix
tutatis:/usr/lib/mailman/bin # ./check_perms
No problems found
tutatis:/usr/lib/mailman/bin #
8

This wikisays is a error in the code, but in case of a rpm package “you either need to get different packages which are configured correctly, or you need to install the correctly configured code from source” :frowning:

9

SOLVED

The GID is in the file /etc/mailman/mailman.cgi-gid

So I edited this file which contained just a number (483) and changed it with the correct one (8).

Don’t ask me why it has changed to 483, I didn’t do it :question: