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Thread: can't see hpwifi printer

  1. #1

    Question can't see hpwifi printer

    I set up my hp 3830 on my destop usb and wireless. My laptop doesn't see it as a printer, but it does show up as a wifi connection.
    What do I need to do to get the printer working from the laptop?
    Desktop and laptop both have leap 15.2.
    I tried adding it in yast but wasn't detected.

  2. #2
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    Default Re: can't see hpwifi printer

    Quote Originally Posted by 1chip View Post
    I set up my hp 3830 on my destop usb and wireless. My laptop doesn't see it as a printer, but it does show up as a wifi connection.
    What do I need to do to get the printer working from the laptop?
    Desktop and laptop both have leap 15.2.
    I tried adding it in yast but wasn't detected.
    Hi
    Is the cups service running? Temporarily disable the firewall and run hp-setup (if it needs a plugin, then run hp-plugin as your user first).
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  3. #3
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    Question Re: can't see hpwifi printer

    @1chip:

    It may be that, the Avahi discovery isn't working:
    • Are the following systemd Services enabled and running?

    avahi-daemon.service; dbus-org.freedesktop.Avahi.service; avahi-daemon.socket

    • In ‘/etc/nsswitch.conf’, do you have a line like this?

    Code:
    hosts:          files mdns_minimal [NOTFOUND=return] dns

  4. #4

    Default Re: can't see hpwifi printer

    Quote Originally Posted by malcolmlewis View Post
    Hi
    Is the cups service running? Temporarily disable the firewall and run hp-setup (if it needs a plugin, then run hp-plugin as your user first).
    Yes cups is running

  5. #5
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    Default Re: can't see hpwifi printer

    Quote Originally Posted by 1chip View Post
    Yes cups is running
    ...and the firewall?

    Code:
    sudo systemctl status firewalld
    openSUSE Leap 15.2; KDE Plasma 5

  6. #6

    Default Re: can't see hpwifi printer

    Quote Originally Posted by deano_ferrari View Post
    ...and the firewall?


    Code:
    sudo systemctl status firewalld
    firewalld.service - firewalld - dynamic firewall daemon
    Loaded: loaded (/usr/lib/systemd/system/firewalld.service; enabled; vendor preset: disabled)
    Active: inactive (dead) since Tue 2020-06-30 15:35:22 EDT; 28min ago
    Docs: man:firewalld(1)
    Process: 19010 ExecReload=/bin/kill -HUP $MAINPID (code=exited, status=0/SUCCESS)
    Process: 1443 ExecStart=/usr/sbin/firewalld --nofork --nopid $FIREWALLD_ARGS (code=exited, status=0/SUCCESS)
    Main PID: 1443 (code=exited, status=0/SUCCESS)

    Jun 29 13:24:24 localhost systemd[1]: Starting firewalld - dynamic firewall daemon...
    Jun 29 13:24:26 localhost systemd[1]: Started firewalld - dynamic firewall daemon.
    Jun 30 14:01:52 localhost.localdomain systemd[1]: Reloading firewalld - dynamic firewall daemon.
    Jun 30 14:01:52 localhost.localdomain systemd[1]: Reloaded firewalld - dynamic firewall daemon.
    Jun 30 15:34:08 localhost.localdomain firewalld[1443]: ERROR: UNKNOWN_INTERFACE: 'wlan0' is not in any zone
    Jun 30 15:35:21 localhost.localdomain systemd[1]: Stopping firewalld - dynamic firewall daemon...
    Jun 30 15:35:22 localhost.localdomain systemd[1]: Stopped firewalld - dynamic firewall daemon.

  7. #7
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    Default Re: can't see hpwifi printer

    Show what is returned by
    Code:
     /usr/sbin/lpinfo -v
    and also
    Code:
    hp-probe -b net
    openSUSE Leap 15.2; KDE Plasma 5

  8. #8

    Default Re: can't see hpwifi printer

    Quote Originally Posted by deano_ferrari View Post
    Show what is returned by
    Code:
     /usr/sbin/lpinfo -v
    network https
    network beh
    network http
    network lpd
    network socket
    network ipp
    network ipps
    direct hp
    network smb
    direct hpfax
    network dnssd://HP%20OfficeJet%203830%20series%20%5B5ACB6A%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-1860245acb6a
    network socket://192.168.1.5:9100
    network ipp://HP1860245ACB6A.local:631/ipp/print


    and also
    Code:
    hp-probe -b net
    warning: hp-probe should not be run as root/superuser.

    HP Linux Imaging and Printing System (ver. 3.19.12)
    Printer Discovery Utility ver. 4.1

    Copyright (c) 2001-18 HP Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.


    --------------------
    | DEVICE DISCOVERY |
    --------------------

    Probing network for printers. Please wait, this will take approx. 10 seconds...

    warning: No devices found on the 'net' bus. If this isn't the result you are expecting,
    warning: check your network connections and make sure your internet
    warning: firewall software is disabled.

    Done.

  9. #9
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    Default Re: can't see hpwifi printer

    Code:
    network dnssd://HP%20OfficeJet%203830%20series%20%5B5ACB6A%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-1860245acb6a
    network socket://192.168.1.5:9100
    network ipp://HP1860245ACB6A.local:631/ipp/print
    Ok, so the printer is detected by the CUPS backends, but not by the HP utilities.

    You can however run 'hp-setup' and configure manually with the IP address (192.168.1.5), or perhaps by it's Avahi hostname (HP1860245ACB6A.local).
    openSUSE Leap 15.2; KDE Plasma 5

  10. #10

    Default Re: can't see hpwifi printer

    ok thanks I'll try that

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