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Thread: Trouble with first boot after installation

  1. #1

    Default Trouble with first boot after installation

    Hi!
    I have tried several different distributions of Linux, with no luck so far after several days of trial and error. OpenSUSE is my latest attempt, and I have some of the same trouble. I get ACPI errors at the first boot after installation, which is something I have got on the other distributions as well. I therefore select 'e', and add acpi=off as a boot option, and those errors are no more. Good! But, when the openSUSE load screen comes up, it halts at the last one of the three green dots, and stays there. I have also tried with the recovery mode startup, where more of the screen output is shown, and it then halts at the following message:
    A start job is running for dev-disk-by\x2duuid-f35297db\x2d...35\x2d4f75\x2d9ad5c86a0111.device

    I got USB errors when I tried Debian, which wouldn't boot either. Could it be something similar going on behind the curtain here? The computer is a workstation with brand new hardware, and I suspect it could be a part of the problem.

    I would be very grateful for answers!

  2. #2
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    Default Re: Trouble with first boot after installation

    When booting, during those three dots, you can hit the Esc key and see what happens and where it got stuck.

    And about that "start job is running", is there any mass-storage device you have connected during installation but not now anymore?
    Henk van Velden

  3. #3
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    Default Re: Trouble with first boot after installation

    Quote Originally Posted by McDynam View Post
    The computer is a workstation with brand new hardware, and I suspect it could be a part of the problem.
    Welcome to the openSUSE forums! "Brand new" means nothing to us, please describe in detail, at least processor type and/or graphics unit is needed to look for possible workarounds.
    Also, you may need a newer kernel for "brand new" processors, try one of the Tumbleweed Live DVDs (no need to install) to test if that might be the problem.
    Leap 15.1 Gnome on i7 4720HQ + Geforce GTX960M
    testing Leap 15.2Alpha

  4. #4

    Default Re: Trouble with first boot after installation

    Thanks for your replies!

    I actually wasn't able to hit esc during the load screen, nothing happened.
    I haven't added or removed any mass storage devices after the installation.

    System info:
    Mainboard: ASUS PRIME TRX40-PRO
    CPU: AMD Ryzen Threadripper 3970X
    Memory: 8x Kingston KHX3200C18D4/16G
    GPU: Nvidia GeForce RTX 2070 Super

  5. #5
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    Default Re: Trouble with first boot after installation

    Quote Originally Posted by McDynam View Post
    System info:
    Mainboard: ASUS PRIME TRX40-PRO
    CPU: AMD Ryzen Threadripper 3970X
    Memory: 8x Kingston KHX3200C18D4/16G
    GPU: Nvidia GeForce RTX 2070 Super
    Possibly everything is OK except for, the GPU.
    • If AMD then, if Linux then, also an AMD GPU …

  6. #6
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    Default Re: Trouble with first boot after installation

    Quote Originally Posted by McDynam View Post
    System info:
    Mainboard: ASUS PRIME TRX40-PRO
    CPU: AMD Ryzen Threadripper 3970X
    Memory: 8x Kingston KHX3200C18D4/16G
    GPU: Nvidia GeForce RTX 2070 Super
    3970X needs the mce=off boot parameter until a patch from AMD reaches the official kernel.
    Details here: https://www.phoronix.com/scan.php?pa...0x-3970x&num=2
    and here: https://lore.kernel.org/patchwork/patch/1156999/
    Leap 15.1 Gnome on i7 4720HQ + Geforce GTX960M
    testing Leap 15.2Alpha

  7. #7
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    Default Re: Trouble with first boot after installation

    Said patch should be included in kernel 5.5.3 according to this: https://git.kernel.org/pub/scm/linux...amd.c?h=v5.5.3
    So current Tumbleweed still needs the mce=off option; but kernel 5.5.3 should be in Tumbleweed in a matter of weeks...
    You may try the bleeding edge kernel available here: http://download.opensuse.org/reposit...andard/x86_64/
    but please be aware that kernel HEAD is still experimental.
    Leap 15.1 Gnome on i7 4720HQ + Geforce GTX960M
    testing Leap 15.2Alpha

  8. #8

    Default Re: Trouble with first boot after installation

    Thanks a lot for your insights.

    I tried the install I have already done (Leap 15.1) with mce=off, but it still halts at the load screen. Then I tried the Tumbleweed Live iso from here: https://software.opensuse.org/distributions/tumbleweed
    Tried to run the iso without installing, with mce=off, but it still freezes at the same spot.
    I have also tried Ubuntu 19.10 just now, and there I get a stop with almost the same errors I had with Debian 10.2:
    usb 7-6: Product: USB Audio
    usb 7-6: Manufacturer: Generic

    In Debian they were:
    [7.356207] usb 7-6: cannot get ctl value: req = 0x83, wValue = 0xc00, wIndex = 0x1300, type 4
    [7.356251] usb 7-6: 19:0: cannot get min/max values for control 12 (id 19)

    Could these be lurking behind the openSUSE freeze as well?
    I find these errors funny, as I don't have any sound card installed in any USB ports.
    If I try to run the Ubuntu installer with acpi=off and mce=off I get initramfs error, with the 'no live medium' message.

    This is a machine at work, and I weren't much involved with the picking of hardware. Installing Linux has been such a mess, but I hope it is possible to get working somehow.

  9. #9
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    Question Re: Trouble with first boot after installation

    Quote Originally Posted by McDynam View Post
    usb 7-6: Product: USB Audio
    usb 7-6: Manufacturer: Generic

    In Debian they were:
    [7.356207] usb 7-6: cannot get ctl value: req = 0x83, wValue = 0xc00, wIndex = 0x1300, type 4
    [7.356251] usb 7-6: 19:0: cannot get min/max values for control 12 (id 19)

    I find these errors funny, as I don't have any sound card installed in any USB ports.
    Yes, but, the Mainboard has 8-Channel HD Audio – which, internally, is on the board's USB.

    Could it be that, the UEFI/BIOS needs to be setup to suit Linux?
    • Windows 10 default is for a single-disk RAID – you may have to disable this and a few other Microsoft specific things as well.

  10. #10
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    Default Re: Trouble with first boot after installation

    You may have problems with the graphics card as well, since most work on the opensource nouveau driver is still in progress for the Turing aka NV164 chips: https://nouveau.freedesktop.org/wiki/FeatureMatrix/
    Let's try something very basic: boot with the "mce=off nomodeset 3" boot options and see if you get at least a command line login.
    If so, try "mce=off nomodeset" and you should get a minimal GUI; if so, you might be able to proceed with the install, then try to install the Nvidia driver following this page: https://en.opensuse.org/SDB:NVIDIA_drivers
    Leap 15.1 Gnome on i7 4720HQ + Geforce GTX960M
    testing Leap 15.2Alpha

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