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Thread: 'Internal error' when attempting to install new software

  1. #1
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    Default 'Internal error' when attempting to install new software

    I have tried to install Skype, Chrome and Teamviewer. For each of these as soon as I press the 'install' button and complete the authentication dialogue a message 'Internal error' appears.
    The installs I have used are the Skype rpm download from the Microsoft website, the Opensuse Chrome from the Google website and the OpenSuse Teamviewer from the Teamviewer website.

    What does 'Internal error' mean? Is it an OpenSuse error, a Discover error or an error in the downloaded package?
    More importantly, what do I need to do rectify the situation?

    A word of explanation : I have been using Windows 7 which is now 'deprecated' by Microsoft. I would prefer not to use Windows 10 so I'm looking for an alternative such as Linux for my main machine. In this context Skype and Teamviewer are essential for me.
    Last edited by dmp; 20-Jan-2020 at 15:37. Reason: inadvertantly omitted some words

  2. #2
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    Default Re: 'Internal error' when attempting to install new software

    Hi, welcome to these forums

    What do you mean, when you speak of an Install button?
    Can you tell us in which folder in your homedir you downloaded the rpms?
    Same about which desktop environment you are using?
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  3. #3
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    Default Re: 'Internal error' when attempting to install new software

    Ah, sorry, I missed a bit. You're on KDE.

    For all these packages it's best to use the command-line. In Dolphin, navigate to the folder where you downloaded the rpm files, hit F4 to open a terminal window at the bottom in that folder. Then for each of these three packages do
    Code:
    sudo zypper in ./PKG
    where PKG is the filename of the downloaded rpm. You doan't have to type those, just type the first char(s) of the filename right after the "./" , i.e. no space, and hit TAB, if nothing.

    Sometimes the packages are not properly signed, ignore that if you see such messages.
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  4. #4
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    Default Re: 'Internal error' when attempting to install new software

    For all these packages it's best to use the command-line. In Dolphin, navigate to the folder where you downloaded the rpm files, hit F4 to open a terminal window at the bottom in that folder. Then for each of these three packages do
    When I downloaded those I chose the option to open with Discover. Hence I don't know where the downloads are placed. I suspect somewhere in /tmp. Unfortunately I can't navigate there in Dolphin.
    Code:
    sudo zypper in ./PKG
    where PKG is the filename of the downloaded rpm. You doan't have to type those, just type the first char(s) of the filename right after the "./" , i.e. no space, and hit TAB, if nothing.
    Sometimes the packages are not properly signed, ignore that if you see such messages.
    Many thanks for the pointers. Much appreciated.

  5. #5
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    Default Re: 'Internal error' when attempting to install new software

    Whoops!
    Yes I can navigate to /tmp. There are no relevant files there so I guess Discover has cleaned them up.

    BTW. The install button I referred to was in Discover.

  6. #6
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    Default Re: 'Internal error' when attempting to install new software

    Yeah!

    I've installed all three programs as per your instructions.

    Many thanks for your help. Take a bow ...

  7. #7
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    Default Re: 'Internal error' when attempting to install new software

    if you download from a browse the file is normally in the Download director. Note that Linux is case sensitive so be aware.

    Generally the file will be a .run file. Also Liunx defaults files to not executable. So you normally have to set the execution bit. Right click then in properties set it on the permission tab. from a konsole you can run by ./filename
    Many programs can be installed vi Yast-software management.. You may add additional repositories This is recommended over the KDE software manager.

  8. #8
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    Default Re: 'Internal error' when attempting to install new software

    Did you look in ~/Downloads?
    Reg. Linux User #211409 *** multibooting since 1992
    Primary: 42.3,TW,15.0 & 13.1 on Haswell w/ RAID
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  9. #9
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    Default Re: 'Internal error' when attempting to install new software

    Quote Originally Posted by dmp View Post
    Yeah!

    I've installed all three programs as per your instructions.

    Many thanks for your help. Take a bow ...
    Nice. AFAIK all three add their own repos, Do
    Code:
    sudo zypper ref
    and trust the keys. After doing so, you can receive updates from those repos.
    ° Appreciate my reply? Click the star and let me know why.

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  10. #10
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    Default Re: 'Internal error' when attempting to install new software

    Quote Originally Posted by Knurpht View Post
    Nice. AFAIK all three add their own repos, Do
    Code:
    sudo zypper ref
    and trust the keys. After doing so, you can receive updates from those repos.
    Thank you for the pointer. Duly carried out.

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