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Thread: ThinkBook 14-IML with Intel AC 9560 problems

  1. #1

    Question ThinkBook 14-IML with Intel AC 9560 problems

    Hi,

    I've installed Leap 15.1 fresh on this new and shiny Notebook (Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz) and never thought I wolud have problems with Intel(c) WLan hardware...

    I'm still using the default kernel: 4.12.14-lp151.28.36-default

    The wlan hardware is found:
    Code:
    sudo lspci -nnkv -s 00:14.3
    00:14.3 Network controller [0280]: Intel Corporation Device [8086:02f0]
            Subsystem: Intel Corporation Device [8086:0034]
            Flags: bus master, fast devsel, latency 0, IRQ 16
            Memory at b1418000 (64-bit, non-prefetchable) [size=16K]
            Capabilities: [c8] Power Management version 3
            Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
            Capabilities: [40] Express Root Complex Integrated Endpoint, MSI 00
            Capabilities: [80] MSI-X: Enable+ Count=16 Masked-
            Capabilities: [100] Latency Tolerance Reporting
            Capabilities: [164] Vendor Specific Information: ID=0010 Rev=0 Len=014 <?>
            Kernel driver in use: iwlwifi
            Kernel modules: iwlwifi
    but seams not configured correctly:
    Code:
    [   20.352212] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
    ...
    [   20.369739] iwlwifi 0000:00:14.3: loaded firmware version 38.755cfdd8.0 op_mode iwlmvm
    ...
    [   20.393820] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x354
    ...
    [   25.564220] iwlwifi 0000:00:14.3: Failed to load firmware chunk!
    [   25.564226] iwlwifi 0000:00:14.3: iwlwifi transaction failed, dumping registers
    [   25.564229] iwlwifi 0000:00:14.3: iwlwifi device config registers:
    [   25.564280] iwlwifi 0000:00:14.3: 00000000: 02f08086 00100406 02800000 00800000 b1418004 00000000 00000000 00000000
    [   25.564285] iwlwifi 0000:00:14.3: 00000020: 00000000 00000000 00000000 00348086 00000000 000000c8 00000000 000001ff
    [   25.564288] iwlwifi 0000:00:14.3: iwlwifi device memory mapped registers:
    [   25.564324] iwlwifi 0000:00:14.3: 00000000: 00489004 00000040 00000000 00000000 00000000 00000000 00000000 00000000
    [   25.564329] iwlwifi 0000:00:14.3: 00000020: 00000011 0c040005 00000351 d55555d5 d55555d5 d55555d5 80008040 001f0040
    [   25.564349] iwlwifi 0000:00:14.3: Could not load the [0] uCode section
    [   25.564376] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
    [   25.576550] iwlwifi 0000:00:14.3: Failing on timeout while stopping DMA channel 8 [0x0bad1122]
    [   25.588990] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
    I have the firmware, that https://wireless.wiki.kernel.org/en/...rivers/iwlwifi mentions (iwlwifi-9000-pu-b0-jf-b0-34.618819.0.tgz) in /lib/firmware:
    Code:
    ls -l /lib/firmware/iwlwifi-9000*
    -rw-r--r-- 1 root root 2632620 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-33.ucode
    -rw-r--r-- 1 root root 2678284 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-34.ucode
    -rw-r--r-- 1 root root 2520568 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-38.ucode
    -rw-r--r-- 1 root root 2620464 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-41.ucode
    -rw-r--r-- 1 root root 2543536 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-43.ucode
    -rw-r--r-- 1 root root 1448644 18. Jun 2019  /lib/firmware/iwlwifi-9000-pu-b0-jf-b0-46.ucode
    but the openSuse Leap 15.1 file is not the same as the file from wireless.wiki.kernel.org ...?
    Replacing the file form Leap 15.1 with that from wireless.wiki.kernel.org did not change anything.
    Maybe that is because the kernel drive wants to load iwlwifi-9000-pu-b0-jf-b0-38.ucode as seen above?

    I'm really confused ...

    Has anybody a working WLAN connection with his ThinkBook 14-IML ?
    ... and could you please explain to me how you did it...

    Eugen

  2. #2
    Join Date
    Sep 2012
    Posts
    5,363

    Default Re: ThinkBook 14-IML with Intel AC 9560 problems

    Quote Originally Posted by euneuber View Post
    I'm still using the default kernel: 4.12.14-lp151.28.36-default...
    Code:
    [   20.352212] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
    ...
    [   20.369739] iwlwifi 0000:00:14.3: loaded firmware version 38.755cfdd8.0 op_mode iwlmvm
    ...
    [   20.393820] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x354
    ...
    [   25.564220] iwlwifi 0000:00:14.3: Failed to load firmware chunk!
    [   25.564226] iwlwifi 0000:00:14.3: iwlwifi transaction failed, dumping registers
    [   25.564229] iwlwifi 0000:00:14.3: iwlwifi device config registers:
    [   25.564280] iwlwifi 0000:00:14.3: 00000000: 02f08086 00100406 02800000 00800000 b1418004 00000000 00000000 00000000
    [   25.564285] iwlwifi 0000:00:14.3: 00000020: 00000000 00000000 00000000 00348086 00000000 000000c8 00000000 000001ff
    [   25.564288] iwlwifi 0000:00:14.3: iwlwifi device memory mapped registers:
    [   25.564324] iwlwifi 0000:00:14.3: 00000000: 00489004 00000040 00000000 00000000 00000000 00000000 00000000 00000000
    [   25.564329] iwlwifi 0000:00:14.3: 00000020: 00000011 0c040005 00000351 d55555d5 d55555d5 d55555d5 80008040 001f0040
    [   25.564349] iwlwifi 0000:00:14.3: Could not load the [0] uCode section
    [   25.564376] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -110
    [   25.576550] iwlwifi 0000:00:14.3: Failing on timeout while stopping DMA channel 8 [0x0bad1122]
    [   25.588990] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110
    https://bugzilla.kernel.org/show_bug.cgi?id=203891

    First test with latest Leap 15.1 kernel. If bug is still present, test kernel from Kernel:stable project. If the latter works, submit openSUSE bug report pointing to the above upstream bug.

  3. #3
    Join Date
    Mar 2011
    Location
    Sauerland
    Posts
    4,210

    Default AW: ThinkBook 14-IML with Intel AC 9560 problems

    If I search:
    https://cateee.net/lkddb/web-lkddb/IWLWIFI.html
    lkddb pci 8086 02f0 .... 0034 ...... : CONFIG_IWLWIFI CONFIG_WLAN CONFIG_WLAN_VENDOR_INTEL : drivers/net/wireless/intel/iwlwifi/pcie/drv.c # in 5.0–5.4, 5.5-rc+HEAD
    openSUSE Leap has kernel 4.12, modified with kernel 4.19.
    Maybe use a newer kernel from kernel:stable.

  4. #4

    Talking Resolved: ThinkBook 14-IML with Intel AC 9560 problems

    UPDATE:

    I did an upgrade to Leap 15.2 alpha (build 550.1 from 01-09-2020) because it has a newer kernel (5.3.16-lp152.1-default).

    At first try the WLAN device did also not work, but now the kernel driver requested a different firmware file:
    Code:
    [   80.557930] iwlwifi 0000:00:14.3: no suitable firmware found!
    [   80.557931] iwlwifi 0000:00:14.3: minimum version required: iwlwifi-QuZ-a0-jf-b0-39
    [   80.557931] iwlwifi 0000:00:14.3: maximum version supported: iwlwifi-QuZ-a0-jf-b0-48
    I got these files from https://software.opensuse.org/downlo...SUSE%3AFactory extracted the file iwlwifi-QuZ-a0-jf-b0-48.ucode and moved it to /lib/firmware

    A simple
    Code:
    sudo rmmod iwlwifi
    sudo modprobe iwlwifi
    and WLAN was up and running

  5. #5
    Join Date
    Mar 2011
    Location
    Sauerland
    Posts
    4,210

    Default AW: ThinkBook 14-IML with Intel AC 9560 problems

    No need to install an Alpha, you can use the kernel:stable Repo:
    https://download.opensuse.org/reposi...able/standard/

    Here my Leap 15.1:
    Code:
    lsb-release -id && uname -a
    Distributor ID: openSUSE
    Description:    openSUSE Leap 15.1
    Linux linux64 5.4.10-1.g556a6fe-default #1 SMP Thu Jan 9 15:45:45 UTC 2020 (556a6fe) x86_64 x86_64 x86_64 GNU/Linux
    Also firmware should be in the Repo:
    Code:
    kernel-firmware-iwlwifi     | Paket      | 20191220-35.1        | noarch | kernel-stable

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