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Thread: Please, how do I solve this problem

  1. #11
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    Default Re: Please, how do I solve this problem

    Quote Originally Posted by deano_ferrari View Post
    Actually, since you report no sound card found you should check if a driver is loaded.
    Code:
    /sbin/lspci -nnk
    Code:
    sergio@netBook:~> /sbin/lspci -nnk
    00:00.0 Host bridge [0600]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register [8086:2280] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: iosf_mbi_pci
    00:02.0 VGA compatible controller [0300]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: i915
            Kernel modules: i915
    00:03.0 Multimedia controller [0480]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit [8086:22b8] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
    00:0b.0 Signal processing controller [1180]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller [8086:22dc] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: proc_thermal
            Kernel modules: processor_thermal_device
    00:10.0 SD Host controller [0805]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series MMC Controller [8086:2294] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: sdhci-pci
            Kernel modules: sdhci_pci
    00:14.0 USB controller [0c03]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller [8086:22b5] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: xhci_hcd
            Kernel modules: xhci_pci
    00:1a.0 Encryption controller [1080]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine [8086:2298] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: mei_txe
            Kernel modules: mei_txe
    00:1f.0 ISA bridge [0601]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU [8086:229c] (rev 36)
            Subsystem: Intel Corporation Device [8086:7270]
            Kernel driver in use: lpc_ich
            Kernel modules: lpc_ich
    sergio@netBook:~>

  2. #12
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    Default Re: Please, how do I solve this problem

    Quote Originally Posted by deano_ferrari View Post
    The following audio troubleshooting guide may be useful to you

    https://en.opensuse.org/Sound_troubleshooting

    In particular, it describes how to use the alsa-info.sh script to generate a comprehensive report about a user’s ALSA environment and uploaded to an online server. The link that it provides can then be shared here so that others can review and advise further.
    In the first two tests a bad message has already occurred
    Code:
    In the first two tests a bad message has already occurred
    sergio @ netBook: ~> pulseaudio -k
    sergio @ netBook: ~> pulseaudio -D
    E: [pulseaudio] main.c: Daemon failed to start.
    sergio @ netBook: ~>

  3. #13
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    Default AW: Please, how do I solve this problem

    If I search on my system (kernel 5.4) for this one:
    00:03.0 Multimedia controller [0480]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit [8086:22b8] (rev 36)
    Subsystem: Intel Corporation Device [8086:7270]
    I get:
    Code:
    modprobeid 8086:22b8
    Kernelmodulname intel_atomisp2_pm
    filename:       /lib/modules/5.4.7-2.g76565ad-default/kernel/drivers/platform/x86/intel_atomisp2_pm.ko.xz
    license:        GPL v2
    author:         Hans de Goede <hdegoede@redhat.com>
    description:    Intel AtomISP2 dummy / power-management drv (for suspend)
    suserelease:    openSUSE Tumbleweed
    srcversion:     2BBFE5082E67F96D2FF91A4
    alias:          pci:v00008086d000022B8sv*sd*bc*sc*i*
    alias:          pci:v00008086d00000F38sv*sd*bc*sc*i*
    depends:        
    retpoline:      Y
    intree:         Y
    name:           intel_atomisp2_pm
    vermagic:       5.4.7-2.g76565ad-default SMP mod_unload modversions 
    sig_id:         PKCS#7
    signer:         Kernel OBS Project
    And here:
    https://cateee.net/lkddb/web-lkddb/I...OMISP2_PM.html

    So I would say, not supported by the Leap 15.1 kernel.

    PS:
    modprobeid is a script, so you will not get any output.....

  4. #14
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    Default Re: Please, how do I solve this problem

    Try a Tumbleweed live image, some posts on the web suggest you need a newer kernel than Leap has.
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  5. #15
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    Default Re: Please, how do I solve this problem

    Quote Originally Posted by Knurpht View Post
    Install pavucontrol, run that and see what it reports.

    FWIW I'd never buy a laptop model of which I am unsure whether the hardware is supported. And I'm not talking about NVIDIA, AMD, Broadcom or such, but I've seen quite some cheap exotic brands where hardware was not detected ....

    You might try a Tumbleweed live iso, see if a newer kernel does recognize the sound chip
    It took me a while to download and make a penDrive live from tumblewod
    But with it the sound works
    Can I make Leap 15.1 audio work from this live?

  6. #16
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    Default AW: Please, how do I solve this problem

    Can I make Leap 15.1 audio work from this live?
    You can add kernel:stable Repo to your Leap 15.1 installation:
    Code:
    zypper ar -f https://download.opensuse.org/repositories/Kernel:/stable/standard/ kernel_stable
    And dup to it:
    Code:
    zypper dup --from kernel_stable
    But if you have installed any driver from OSS or Update Repo, they do not work anymore.
    Also you have to build your driver once more, if you have build it from git (WLAN?)

  7. #17
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    Default Re: AW: Please, how do I solve this problem

    Quote Originally Posted by Sauerland View Post
    You can add kernel:stable Repo to your Leap 15.1 installation:
    Code:
    zypper ar -f https://download.opensuse.org/repositories/Kernel:/stable/standard/ kernel_stable
    And dup to it:
    Code:
    zypper dup --from kernel_stable
    But if you have installed any driver from OSS or Update Repo, they do not work anymore.
    Also you have to build your driver once more, if you have build it from git (WLAN?)
    After kernel stable installation the audio will not start working alone
    What should I do?

  8. #18
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    Default Re: Please, how do I solve this problem

    Ok. The sound worked with TumbleWeed live on a penDrive.
    Now I need to know:
    1-I must keep trying to make OpenSUSE 15.1 work
    2-Install TumbleWeed
    Please what is the way?

  9. #19
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    Default Re: Please, how do I solve this problem

    Quote Originally Posted by sergelli View Post
    Ok. The sound worked with TumbleWeed live on a penDrive.
    Now I need to know:
    1-I must keep trying to make OpenSUSE 15.1 work
    2-Install TumbleWeed
    Please what is the way?
    Did you reboot after installing the kernel from the kernel:standard repo ?
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

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  10. #20
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    Default Re: Please, how do I solve this problem

    Quote Originally Posted by Knurpht View Post
    Did you reboot after installing the kernel from the kernel:standard repo ?
    I restarted and also shut down several times.
    "Zypper dup --from kernel_stable" asked to choose new or old to install
    I chose the new one, is that the problem?

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