I got a new noteBook “Positivo Motion Plus” model V142R4G-1, version 11144885
is not playing sound.
Using eAST in “Configure the Sound Card” I get the “Sound Card Not Found” message
Please, how do I solve this problem?
Please show
sudo lspci
sergio@netBook:~> sudo lspci
[sudo] senha para root:
00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 36)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 36)
00:03.0 Multimedia controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit (rev 36)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 36)
00:10.0 SD Host controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series MMC Controller (rev 36)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 36)
00:1a.0 Encryption controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine (rev 36)
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 36)
sergio@netBook:~>
please, any ideas?
Install pavucontrol, run that and see what it reports.
FWIW I’d never buy a laptop model of which I am unsure whether the hardware is supported. And I’m not talking about NVIDIA, AMD, Broadcom or such, but I’ve seen quite some cheap exotic brands where hardware was not detected …
You might try a Tumbleweed live iso, see if a newer kernel does recognize the sound chip
The pavucontrol Installation occurs without any reports
Or do you refer to reports from elsewhere?
sergio @ netBook: ~> sudo zypper install pavucontrol
Loading data from repository ...
Reading installed packages ...
Resolving package dependencies ...
The following 2 NEW packages will be installed:
pavucontrol pavucontrol-lang
The following recommended package has been automatically selected:
pavucontrol-lang
2 new packages to install.
Total download size: 154.9 KiB. Already cached: 0 B. After the operation, an additional 840.7 KiB will be used.
Continue? [s / n / v / ...? displays all options] (s): s
Downloading package pavucontrol-3.0-lp151.2.4.x86_64 (1/2), 104.0 KiB (556.6 KiB uncompressed)
Downloading: pavucontrol-3.0-lp151.2.4.x86_64.rpm ..................................... .................................................. ................ [completed (1001 B / s)]
Downloading pavucontrol-lang-3.0-lp151.2.4.noarch (2/2) package, 50.9 KiB (284.1 KiB uncompressed)
Downloading: pavucontrol-lang-3.0-lp151.2.4.noarch.rpm ................................... .................................................. .......... [completed (262.6 KiB / s)]
Checking for file conflicts: ............................................ .................................................. .............................[concluded]
(1/2) Installing: pavucontrol-3.0-lp151.2.4.x86_64 .................................. .................................................. ..........................[concluded]
(2/2) Installing: pavucontrol-lang-3.0-lp151.2.4.noarch ................................ .................................................. .......................[concluded]
sergio @ netBook: ~>
No, now run ‘pavucontrol’, as your user.
Actually, since you report no sound card found you should check if a driver is loaded.
/sbin/lspci -nnk
The following audio troubleshooting guide may be useful to you
https://en.opensuse.org/Sound_troubleshooting
In particular, it describes how to use the alsa-info.sh script to generate a comprehensive report about a user’s ALSA environment and uploaded to an online server. The link that it provides can then be shared here so that others can review and advise further.
that’s the “pavucontrl” result
sergio@netBook:~> pavucontrol
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:68:35: The style property GtkButton:child-displacement-x is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:69:35: The style property GtkButton:child-displacement-y is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:70:34: The style property GtkCheckButton:indicator-size is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:71:36: The style property GtkCheckMenuItem:indicator-size is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:73:46: The style property GtkScrolledWindow:scrollbars-within-bevel is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:76:30: The style property GtkExpander:expander-size is deprecated and shouldn't be used anymore. It will be removed in a future version
(pavucontrol:7966): Gtk-WARNING **: Theme parsing error: gtk.css:83:29: The style property GtkStatusbar:shadow-type is deprecated and shouldn't be used anymore. It will be removed in a future version
sergio@netBook:~>
sergio@netBook:~> /sbin/lspci -nnk
00:00.0 Host bridge [0600]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register [8086:2280] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: iosf_mbi_pci
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b0] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: i915
Kernel modules: i915
00:03.0 Multimedia controller [0480]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit [8086:22b8] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
00:0b.0 Signal processing controller [1180]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller [8086:22dc] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: proc_thermal
Kernel modules: processor_thermal_device
00:10.0 SD Host controller [0805]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series MMC Controller [8086:2294] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: sdhci-pci
Kernel modules: sdhci_pci
00:14.0 USB controller [0c03]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller [8086:22b5] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
00:1a.0 Encryption controller [1080]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine [8086:2298] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: mei_txe
Kernel modules: mei_txe
00:1f.0 ISA bridge [0601]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU [8086:229c] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
sergio@netBook:~>
In the first two tests a bad message has already occurred
In the first two tests a bad message has already occurred
sergio @ netBook: ~> pulseaudio -k
sergio @ netBook: ~> pulseaudio -D
E: [pulseaudio] main.c: Daemon failed to start.
sergio @ netBook: ~>
If I search on my system (kernel 5.4) for this one:
00:03.0 Multimedia controller [0480]: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit [8086:22b8] (rev 36)
Subsystem: Intel Corporation Device [8086:7270]
I get:
modprobeid 8086:22b8
Kernelmodulname intel_atomisp2_pm
filename: /lib/modules/5.4.7-2.g76565ad-default/kernel/drivers/platform/x86/intel_atomisp2_pm.ko.xz
license: GPL v2
author: Hans de Goede <hdegoede@redhat.com>
description: Intel AtomISP2 dummy / power-management drv (for suspend)
suserelease: openSUSE Tumbleweed
srcversion: 2BBFE5082E67F96D2FF91A4
alias: pci:v00008086d000022B8sv*sd*bc*sc*i*
alias: pci:v00008086d00000F38sv*sd*bc*sc*i*
depends:
retpoline: Y
intree: Y
name: intel_atomisp2_pm
vermagic: 5.4.7-2.g76565ad-default SMP mod_unload modversions
sig_id: PKCS#7
signer: Kernel OBS Project
And here:
https://cateee.net/lkddb/web-lkddb/INTEL_ATOMISP2_PM.html
So I would say, not supported by the Leap 15.1 kernel.
PS:
modprobeid is a script, so you will not get any output…
Try a Tumbleweed live image, some posts on the web suggest you need a newer kernel than Leap has.
It took me a while to download and make a penDrive live from tumblewod
But with it the sound works
Can I make Leap 15.1 audio work from this live?
Can I make Leap 15.1 audio work from this live?
You can add kernel:stable Repo to your Leap 15.1 installation:
zypper ar -f https://download.opensuse.org/repositories/Kernel:/stable/standard/ kernel_stable
And dup to it:
zypper dup --from kernel_stable
But if you have installed any driver from OSS or Update Repo, they do not work anymore.
Also you have to build your driver once more, if you have build it from git (WLAN?)
After kernel stable installation the audio will not start working alone
What should I do?
Ok. The sound worked with TumbleWeed live on a penDrive.
Now I need to know:
1-I must keep trying to make OpenSUSE 15.1 work
2-Install TumbleWeed
Please what is the way?
Did you reboot after installing the kernel from the kernel:standard repo ?
I restarted and also shut down several times.
“Zypper dup --from kernel_stable” asked to choose new or old to install
I chose the new one, is that the problem?