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Thread: ryzen 5 2500u - matebook D suspend and ibernate problem

  1. #1

    Default ryzen 5 2500u - matebook D suspend and ibernate problem

    hi guys, i took a few days a matebook d with ryzen 2500u and integrated vega 8 graphics. I put on tumbleweed, everything is ok, except for a not inconsiderable problem: after going into suspension, the screen remains totally black when I restore it, and as far as I can see, even the system, while resuming power, does not seem to respond to the keys. instead with hibernation, after a short time it restarts by itself. I'm trying to investigate but I haven't found the cause yet ...

    Tanks!

  2. #2

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    Hi, I'm sorry that I won't help you, but I think you may consider yourself lucky, that tumbleweed runs on this system. I'd bet ubuntu (or any non rolling distro without latest kernel) won't even boot

  3. #3

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    Hi again, today I accidentally hit sleep instead of shutdown, so I can confirm, that my ryzen 5 2400g also fails to resume from suspend, tested with latest tumbleweed. Otherwise it is stable and fine. Ryzens are supported somewhere from kernel 5.something, and I have had tumbleweed on this system for more than 1,5 years now. In the beginning I had accidental freezes here and there (even on windows), but for about half a year I did not have any lockups. Maybe bios updates, maybe kernel and tumbleweed updates, but it definitively got better, maybe even sleep function will work one day, but my system boots in about 15 seconds, so it is not a big deal, I did not even notice :-)

  4. #4

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    a friend with debian 10 and the same pc, confirms to me that the suspension works correctly!

  5. #5

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    Quote Originally Posted by ilac View Post
    a friend with debian 10 and the same pc, confirms to me that the suspension works correctly!
    Thanks for sharing.

  6. #6

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    Quote Originally Posted by pruda View Post
    Thanks for sharing.
    Hello guys!


    I have done other tests:


    kernel 5.4.10 problem still present!


    wayland or fullwayland suspension work perfectly !! (but wayland not work very well!)


    I think the problem is limited between xorg whith plasma and amdgpu


    do you have any ideas or tests that i can do?

  7. #7

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    I have weird issues with sleep too.
    It deserves a bug report, I think.

    Acer A315-41, Ryzen 2500U
    Leap 15.1 (Kernel 4.12.14-lp151.28.36-default ) - it doesn't work at all. I2C touchpad works fine.
    Tumbleweed (I don't remember which kernel it was, since I switched to Leap, I bet early 5 something ) - sleep works, but sometimes. I2C touchpad never worked properly.
    Last edited by nicomunet123; 16-Jan-2020 at 20:37. Reason: Sleep, not suspend

  8. #8

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    I have installed TW, and I have same problem. No hibernation (it won't shut down), but sleep seems to work.
    So, what should I include in bug report/did anyone report this bug already?

  9. #9

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    After disabling kwin composition ad look screen (after resume from suspension) it works!!!!

    for a test: can you try if the same option resolve your problems?


    Quote Originally Posted by nicomunet123 View Post
    I have weird issues with sleep too.
    It deserves a bug report, I think.

    Acer A315-41, Ryzen 2500U
    Leap 15.1 (Kernel 4.12.14-lp151.28.36-default ) - it doesn't work at all. I2C touchpad works fine.
    Tumbleweed (I don't remember which kernel it was, since I switched to Leap, I bet early 5 something ) - sleep works, but sometimes. I2C touchpad never worked properly.

  10. #10

    Default Re: ryzen 5 2500u - matebook D suspend and ibernate problem

    Tests Summary (plasma desktop):


    x session + kwin openGL 2.0 + lock screen after resuming = no work

    x session + kwin openGL 3.1 + lock screen after resuming = no work

    wayland session + kwin openGL 2.0 + lock screen after resuming = work

    x session + kwin xreader + lock screen after resuming = work

    x session + kwin xreader + no lock screen after resuming = work

    x session + kwin openGL 2.0 + no lock screen after resuming = no work

    x session + kwin openGL 3.1 + no lock screen after resuming = random work

    x session + kwin no comp. + lock screen after resuming = work


    Quote Originally Posted by ilac View Post
    After disabling kwin composition ad look screen (after resume from suspension) it works!!!!

    for a test: can you try if the same option resolve your problems?

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