Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

  1. #1

    Default Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Hi, I'm a new user of Opensuse Tumbleweed and I have installed it on a X1 Carbon laptop. I have a dock station for it, a Displaylink, that is recognized, but not in a stable form. That is, the dock is connected, but after a minute or two it is disconnected and quickly reconnected. And this happens continuously, almost every minute. This causes a temporary fall of internet connection and the unmounting of the external hard drives associated through the dock station.

    When the dock is connected lsusb give this output:

    Code:
    $ lsusb
     Bus 002 Device 003: ID 04f2:b3f5 Chicony Electronics Co., Ltd 
     Bus 002 Device 002: ID 8087:8000 Intel Corp. 
     Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
     Bus 003 Device 020: ID 17e9:431f DisplayLink 
     Bus 003 Device 011: ID 2109:0812 VIA Labs, Inc. VL812 Hub
     Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
     Bus 001 Device 003: ID 138a:0017 Validity Sensors, Inc. VFS 5011 fingerprint sensor
     Bus 001 Device 014: ID 1199:a001 Sierra Wireless, Inc. 
     Bus 001 Device 020: ID 0424:2513 Standard Microsystems Corp. 2.0 Hub
     Bus 001 Device 019: ID 2109:2812 VIA Labs, Inc. VL812 Hub
     Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    When the dock station is disconnected the output of lsusb is:

    Code:
    $ lsusb
     Bus 002 Device 003: ID 04f2:b3f5 Chicony Electronics Co., Ltd 
     Bus 002 Device 002: ID 8087:8000 Intel Corp. 
     Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
     Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
     Bus 001 Device 003: ID 138a:0017 Validity Sensors, Inc. VFS 5011 fingerprint sensor
     Bus 001 Device 014: ID 1199:a001 Sierra Wireless, Inc. 
     Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    The output of dmesg is:

    Code:
     [ 9538.394170] usb 3-1.3: new SuperSpeed Gen 1 USB device number 7 using xhci_hcd
     [ 9538.414777] usb 3-1.3: New USB device found, idVendor=17e9, idProduct=431f, bcdDevice= 1.02
     [ 9538.414780] usb 3-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
     [ 9538.414782] usb 3-1.3: Product: ThinkPad Basic USB 3.0 Dock
     [ 9538.414784] usb 3-1.3: Manufacturer: DisplayLink
     [ 9538.414785] usb 3-1.3: SerialNumber: 4551135101001447A162
     [ 9538.430300] usb 3-1.3: Warning! Unlikely big volume range (=511), cval->res is probably wrong.
     [ 9538.430304] usb 3-1.3: [16] FU [Lenovo USB Audio Playback Volume] ch = 2, val = -8176/0/16
     [ 9538.430761] usb 3-1.3: Warning! Unlikely big volume range (=767), cval->res is probably wrong.
     [ 9538.430764] usb 3-1.3: [13] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16
     [ 9538.455362] cdc_ncm 3-1.3:1.5: MAC-Address: 40:2c:f4:97:9e:09
     [ 9538.455367] cdc_ncm 3-1.3:1.5: setting rx_max = 16384
     [ 9538.455465] cdc_ncm 3-1.3:1.5: setting tx_max = 16384
     [ 9538.455722] cdc_ncm 3-1.3:1.5 usb0: register 'cdc_ncm' at usb-0000:00:14.0-1.3, CDC NCM, 40:2c:f4:97:9e:09
     [ 9539.945897] cdc_ncm 3-1.3:1.5 usb0: 100 mbit/s downlink 100 mbit/s uplink
     [ 9539.946891] cdc_ncm 3-1.3:1.5 usb0: network connection: connected
     [ 9539.946923] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready
     [ 9589.727475] usb 3-1.3: USB disconnect, device number 7
     [ 9589.728894] cdc_ncm 3-1.3:1.5 usb0: unregister 'cdc_ncm' usb-0000:00:14.0-1.3, CDC NCM
     [ 9591.314232] usb 3-1.3: new SuperSpeed Gen 1 USB device number 8 using xhci_hcd
     [ 9591.334976] usb 3-1.3: New USB device found, idVendor=17e9, idProduct=431f, bcdDevice= 1.02
     [ 9591.334982] usb 3-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
     [ 9591.334986] usb 3-1.3: Product: ThinkPad Basic USB 3.0 Dock
     [ 9591.334989] usb 3-1.3: Manufacturer: DisplayLink
     [ 9591.334991] usb 3-1.3: SerialNumber: 4551135101001447A162
     [ 9591.345980] usb 3-1.3: Warning! Unlikely big volume range (=511), cval->res is probably wrong.
     [ 9591.345983] usb 3-1.3: [16] FU [Lenovo USB Audio Playback Volume] ch = 2, val = -8176/0/16
     [ 9591.346439] usb 3-1.3: Warning! Unlikely big volume range (=767), cval->res is probably wrong.
     [ 9591.346443] usb 3-1.3: [13] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16
     [ 9591.367316] cdc_ncm 3-1.3:1.5: MAC-Address: 40:2c:f4:97:9e:09
     [ 9591.367321] cdc_ncm 3-1.3:1.5: setting rx_max = 16384
     [ 9591.367437] cdc_ncm 3-1.3:1.5: setting tx_max = 16384
     [ 9591.367824] cdc_ncm 3-1.3:1.5 usb0: register 'cdc_ncm' at usb-0000:00:14.0-1.3, CDC NCM, 40:2c:f4:97:9e:09
     [ 9592.873667] cdc_ncm 3-1.3:1.5 usb0: 100 mbit/s downlink 100 mbit/s uplink
     [ 9592.874655] cdc_ncm 3-1.3:1.5 usb0: network connection: connected
     [ 9592.874688] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready
     [ 9600.622195] usb 1-1: USB disconnect, device number 15
     [ 9600.622200] usb 1-1.4: USB disconnect, device number 16
     [ 9602.102187] usb 1-1: new high-speed USB device number 17 using xhci_hcd
     [ 9602.257311] usb 1-1: New USB device found, idVendor=2109, idProduct=2812, bcdDevice=50.80
     [ 9602.257319] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
     [ 9602.257322] usb 1-1: Product: ESSENTIAL DOCK         
     [ 9602.257325] usb 1-1: Manufacturer: LENOVO                 
     [ 9602.258541] hub 1-1:1.0: USB hub found
     [ 9602.258831] hub 1-1:1.0: 4 ports detected
     [ 9602.566183] usb 1-1.4: new high-speed USB device number 18 using xhci_hcd
     [ 9602.678324] usb 1-1.4: New USB device found, idVendor=0424, idProduct=2513, bcdDevice= b.b3
     [ 9602.678328] usb 1-1.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
     [ 9602.679357] hub 1-1.4:1.0: USB hub found
     [ 9602.679379] hub 1-1.4:1.0: 3 ports detected
     [ 9602.906179] usb 3-1: USB disconnect, device number 3
     [ 9602.906184] usb 3-1.3: USB disconnect, device number 8
     [ 9602.910486] cdc_ncm 3-1.3:1.5 usb0: unregister 'cdc_ncm' usb-0000:00:14.0-1.3, CDC NCM
     [ 9603.694191] usb 3-1: new SuperSpeed Gen 1 USB device number 9 using xhci_hcd
     [ 9603.953448] usb 3-1: New USB device found, idVendor=2109, idProduct=0812, bcdDevice=50.84
     [ 9603.953450] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
     [ 9603.953451] usb 3-1: Product: ESSENTIAL DOCK         
     [ 9603.953452] usb 3-1: Manufacturer: LENOVO                 
     [ 9603.955983] hub 3-1:1.0: USB hub found
     [ 9603.956114] hub 3-1:1.0: 4 ports detected
     [ 9604.346217] usb 3-1.3: new SuperSpeed Gen 1 USB device number 10 using xhci_hcd
     [ 9604.370889] usb 3-1.3: New USB device found, idVendor=17e9, idProduct=431f, bcdDevice= 1.02
     [ 9604.370895] usb 3-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
     [ 9604.370898] usb 3-1.3: Product: ThinkPad Basic USB 3.0 Dock
     [ 9604.370900] usb 3-1.3: Manufacturer: DisplayLink
     [ 9604.370903] usb 3-1.3: SerialNumber: 4551135101001447A162
     [ 9604.380945] usb 3-1.3: Warning! Unlikely big volume range (=511), cval->res is probably wrong.
     [ 9604.380949] usb 3-1.3: [16] FU [Lenovo USB Audio Playback Volume] ch = 2, val = -8176/0/16
     [ 9604.381345] usb 3-1.3: Warning! Unlikely big volume range (=767), cval->res is probably wrong.
     [ 9604.381348] usb 3-1.3: [13] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16
     [ 9604.409540] cdc_ncm 3-1.3:1.5: MAC-Address: 40:2c:f4:97:9e:09
     [ 9604.409543] cdc_ncm 3-1.3:1.5: setting rx_max = 16384
     [ 9604.409642] cdc_ncm 3-1.3:1.5: setting tx_max = 16384
     [ 9604.409965] cdc_ncm 3-1.3:1.5 usb0: register 'cdc_ncm' at usb-0000:00:14.0-1.3, CDC NCM, 40:2c:f4:97:9e:09
     [ 9605.106768] cdc_ncm 3-1.3:1.5 usb0: 100 mbit/s downlink 100 mbit/s uplink
     [ 9605.107762] cdc_ncm 3-1.3:1.5 usb0: network connection: connected
     [ 9605.107787] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready
     [ 9660.010147] usb 1-1: USB disconnect, device number 17
     [ 9660.010153] usb 1-1.4: USB disconnect, device number 18
     [ 9662.314337] usb 3-1: USB disconnect, device number 9
     [ 9662.314344] usb 3-1.3: USB disconnect, device number 10
     [ 9662.321107] cdc_ncm 3-1.3:1.5 usb0: unregister 'cdc_ncm' usb-0000:00:14.0-1.3, CDC NCM
     [ 9698.818144] usb 1-1: new high-speed USB device number 19 using xhci_hcd
     [ 9698.968373] usb 1-1: New USB device found, idVendor=2109, idProduct=2812, bcdDevice=50.80
     [ 9698.968378] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
     [ 9698.968381] usb 1-1: Product: ESSENTIAL DOCK         
     [ 9698.968383] usb 1-1: Manufacturer: LENOVO                 
     [ 9698.969153] hub 1-1:1.0: USB hub found
     [ 9698.969539] hub 1-1:1.0: 4 ports detected
     [ 9699.274105] usb 1-1.4: new high-speed USB device number 20 using xhci_hcd
     [ 9699.390305] usb 1-1.4: New USB device found, idVendor=0424, idProduct=2513, bcdDevice= b.b3
     [ 9699.390312] usb 1-1.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
     [ 9699.391284] hub 1-1.4:1.0: USB hub found
     [ 9699.391337] hub 1-1.4:1.0: 3 ports detected
     [ 9700.226297] usb 3-1: new SuperSpeed Gen 1 USB device number 11 using xhci_hcd
     [ 9700.489534] usb 3-1: New USB device found, idVendor=2109, idProduct=0812, bcdDevice=50.84
     [ 9700.489541] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
     [ 9700.489544] usb 3-1: Product: ESSENTIAL DOCK         
     [ 9700.489547] usb 3-1: Manufacturer: LENOVO                 
     [ 9700.492178] hub 3-1:1.0: USB hub found
     [ 9700.492384] hub 3-1:1.0: 4 ports detected
     [ 9700.882304] usb 3-1.3: new SuperSpeed Gen 1 USB device number 12 using xhci_hcd
     [ 9700.903076] usb 3-1.3: New USB device found, idVendor=17e9, idProduct=431f, bcdDevice= 1.02
     [ 9700.903082] usb 3-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
     [ 9700.903085] usb 3-1.3: Product: ThinkPad Basic USB 3.0 Dock
     [ 9700.903088] usb 3-1.3: Manufacturer: DisplayLink
     [ 9700.903090] usb 3-1.3: SerialNumber: 4551135101001447A162
     [ 9700.913390] usb 3-1.3: Warning! Unlikely big volume range (=511), cval->res is probably wrong.
     [ 9700.913396] usb 3-1.3: [16] FU [Lenovo USB Audio Playback Volume] ch = 2, val = -8176/0/16
     [ 9700.913836] usb 3-1.3: Warning! Unlikely big volume range (=767), cval->res is probably wrong.
     [ 9700.913840] usb 3-1.3: [13] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16
     [ 9700.935531] cdc_ncm 3-1.3:1.5: MAC-Address: 40:2c:f4:97:9e:09
     [ 9700.935536] cdc_ncm 3-1.3:1.5: setting rx_max = 16384
     [ 9700.935666] cdc_ncm 3-1.3:1.5: setting tx_max = 16384
     [ 9700.935969] cdc_ncm 3-1.3:1.5 usb0: register 'cdc_ncm' at usb-0000:00:14.0-1.3, CDC NCM, 40:2c:f4:97:9e:09
     [ 9702.157038] cdc_ncm 3-1.3:1.5 usb0: 100 mbit/s downlink 100 mbit/s uplink
     [ 9702.158149] cdc_ncm 3-1.3:1.5 usb0: network connection: connected
     [ 9702.158249] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready
     [ 9731.810611] usb 3-1.3: USB disconnect, device number 12
     [ 9731.812043] cdc_ncm 3-1.3:1.5 usb0: unregister 'cdc_ncm' usb-0000:00:14.0-1.3, CDC NCM
     [ 9733.294358] usb 3-1.3: new SuperSpeed Gen 1 USB device number 13 using xhci_hcd
     [ 9733.314703] usb 3-1.3: New USB device found, idVendor=17e9, idProduct=431f, bcdDevice= 1.02
     [ 9733.314705] usb 3-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
     [ 9733.314707] usb 3-1.3: Product: ThinkPad Basic USB 3.0 Dock
     [ 9733.314708] usb 3-1.3: Manufacturer: DisplayLink
     [ 9733.314709] usb 3-1.3: SerialNumber: 4551135101001447A162
     [ 9733.324474] usb 3-1.3: Warning! Unlikely big volume range (=511), cval->res is probably wrong.
     [ 9733.324477] usb 3-1.3: [16] FU [Lenovo USB Audio Playback Volume] ch = 2, val = -8176/0/16
     [ 9733.324864] usb 3-1.3: Warning! Unlikely big volume range (=767), cval->res is probably wrong.
     [ 9733.324866] usb 3-1.3: [13] FU [Mic Capture Volume] ch = 2, val = -4592/7680/16
     [ 9733.348457] cdc_ncm 3-1.3:1.5: MAC-Address: 40:2c:f4:97:9e:09
     [ 9733.348463] cdc_ncm 3-1.3:1.5: setting rx_max = 16384
     [ 9733.348627] cdc_ncm 3-1.3:1.5: setting tx_max = 16384
     [ 9733.349037] cdc_ncm 3-1.3:1.5 usb0: register 'cdc_ncm' at usb-0000:00:14.0-1.3, CDC NCM, 40:2c:f4:97:9e:09
     [ 9734.941128] cdc_ncm 3-1.3:1.5 usb0: 100 mbit/s downlink 100 mbit/s uplink
     [ 9734.942137] cdc_ncm 3-1.3:1.5 usb0: network connection: connected
     [ 9734.942212] IPv6: ADDRCONF(NETDEV_CHANGE): usb0: link becomes ready
    It's really a problem linked to the kernel. With the 5.2.10-1.1 kernel the dock was working fine. But with the following kernels the dock station no longer worked properly.
    What could I do?
    Thanks in avance for help.

  2. #2
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    27,506
    Blog Entries
    15

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Hi and welcome to the Forum
    When you refer to your dock, it's the network that is going up and down (usb0 with the cdc_ncm driver)?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  3. #3

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by malcolmlewis View Post
    Hi and welcome to the Forum
    When you refer to your dock, it's the network that is going up and down (usb0 with the cdc_ncm driver)?
    Thank you malcolmlewis. I believe that is all the dock that disconnect and reconnect, there is a pop-up that appears telling that the dock is reconnected. It could be a problem with kernel-firmware too...

  4. #4
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    27,506
    Blog Entries
    15

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by Mithrandir View Post
    Thank you malcolmlewis. I believe that is all the dock that disconnect and reconnect, there is a pop-up that appears telling that the dock is reconnected. It could be a problem with kernel-firmware too...
    Hi
    Yes it could be a firmware issue, do you see anything about this in the logs (dmesg/journalctl)

    Can you confirm the dock model number? I'm assuming the dock is powered externally?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  5. #5

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by malcolmlewis View Post
    Hi
    Yes it could be a firmware issue, do you see anything about this in the logs (dmesg/journalctl)

    Can you confirm the dock model number? I'm assuming the dock is powered externally?
    No, I can't find anything. But dmesg gives the errors that I posted. The number of the DisplayLink dock is DL3700-ESS and it is powered externally

  6. #6
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    27,506
    Blog Entries
    15

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by Mithrandir View Post
    No, I can't find anything. But dmesg gives the errors that I posted. The number of the DisplayLink dock is DL3700-ESS and it is powered externally
    Hi
    And your running the displaylink application (and kernel module) as well?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  7. #7

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by malcolmlewis View Post
    Hi
    And your running the displaylink application (and kernel module) as well?
    Is there a displaylink application?... No, I haven't activated a kernel module for it. How could I do it?

  8. #8
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    27,506
    Blog Entries
    15

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by Mithrandir View Post
    Is there a displaylink application?... No, I haven't activated a kernel module for it. How could I do it?
    Hi
    For external monitor(s), are you using this part of the dock?

    https://www.displaylink.com/

    https://build.opensuse.org/package/s...s:TESTING/evdi

    So with things bouncing is usually a power issue, so the dock is powered up ok? Can you test on another computer or windows etc?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  9. #9

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by malcolmlewis View Post
    Hi
    For external monitor(s), are you using this part of the dock?

    https://www.displaylink.com/

    https://build.opensuse.org/package/s...s:TESTING/evdi

    So with things bouncing is usually a power issue, so the dock is powered up ok? Can you test on another computer or windows etc?
    The DisplayLink application is available only for ubuntu... I don't use for external monitor, only for net and usb devices.

  10. #10
    Join Date
    Jun 2008
    Location
    Podunk
    Posts
    27,506
    Blog Entries
    15

    Default Re: Problems with Dock Station Displaylink for Thinkpad X1 Carbon 2nd gen

    Quote Originally Posted by Mithrandir View Post
    The DisplayLink application is available only for ubuntu... I don't use for external monitor, only for net and usb devices.
    Hi
    That's fine, it does work with openSUSE, it's a binary blob

    OK, so down to either power on the device or the USB port your using, the USB cable your connecting with or the net driver.

    So the USB side works ok, or does it bounce all the time? If you don't have net connected, does USB work fine?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •