Hi and thanks for the reply. First my repos:-
Code:
alastair@install:~> zypper lr -d
# | Alias | Name | Enabled | GPG Check | Refresh | Priority | Type | URI | Service
--+----------------------------------+----------------------------+---------+-----------+---------+----------+--------+----------------------------------------------------------------------+--------
1 | download.opensuse.org-non-oss | Main Repository (NON-OSS) | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/tumbleweed/repo/non-oss/ |
2 | download.opensuse.org-oss | Main Repository (OSS) | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/tumbleweed/repo/oss/ |
3 | download.opensuse.org-tumbleweed | Main Update Repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/tumbleweed/ |
4 | libdvdcss | libdvdcss | Yes | (r ) Yes | Yes | 99 | rpm-md | http://opensuse-guide.org/repo/openSUSE_Tumbleweed/ |
5 | openSUSE-20190810-0 | openSUSE-20190810-0 | No | ---- | ---- | 99 | rpm-md | cd:/?devices=/dev/disk/by-id/ata-IBM_SATA_DEVICE_81Y3681_M86E1KM4319 |
6 | packman | packman | Yes | (r ) Yes | Yes | 99 | rpm-md | http://packman.inode.at/suse/openSUSE_Tumbleweed/ |
7 | repo-debug | openSUSE-Tumbleweed-Debug | No | ---- | ---- | 99 | NONE | http://download.opensuse.org/debug/tumbleweed/repo/oss/ |
8 | repo-source | openSUSE-Tumbleweed-Source | No | ---- | ---- | 99 | NONE | http://download.opensuse.org/source/tumbleweed/repo/oss/ |
alastair@install:~>
I update using the KDE prompt which used to ask for
but for the last three or four updates there has been an update button.
The printer is connected by RJ45/copper lan through switch to my computer. No wifi in this link.
I run hp-setup using the Yast>Hardware>Printer>Add> and the prompt is:- No matching driver found. Change the string or try 'Find More'.
I then select the hp-setup button which brings up Device Discovery and select the Button "Network/Ethernet/Wireless network (direct connection or JetDirect)" and 'Next' button.
I do this with firewall stopped but I can also and ususally do it using manual method by entering the IP fixed address. Both approaches find the correct printer and I then get the crash warning window. I cannot cut and paste but it says:-
We are sorry, python3.7 closed unexpectedly.
You cannot report this error, because python3.7does not provide a bug reporting address.
.
If I select Developer Information Tab from the crash warning window. I get:-
Code:
Application: python3.7 (python3.7), signal: Aborted
Using host libthread_db library "/lib64/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f78526ba680 (LWP 30156))]
Thread 5 (Thread 0x7f7841dd6700 (LWP 30161)):
#0 0x00007f7852818e05 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib64/libpthread.so.0
#1 0x00007f7842cfea5b in ?? () from /usr/lib64/dri/r600_dri.so
#2 0x00007f7842cfe907 in ?? () from /usr/lib64/dri/r600_dri.so
#3 0x00007f7852812faa in start_thread () from /lib64/libpthread.so.0
#4 0x00007f7852c7873f in clone () from /lib64/libc.so.6
Thread 4 (Thread 0x7f7842718700 (LWP 30160)):
#0 0x00007f7852818e05 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib64/libpthread.so.0
#1 0x00007f7842cfea5b in ?? () from /usr/lib64/dri/r600_dri.so
#2 0x00007f7842cfe907 in ?? () from /usr/lib64/dri/r600_dri.so
#3 0x00007f7852812faa in start_thread () from /lib64/libpthread.so.0
#4 0x00007f7852c7873f in clone () from /lib64/libc.so.6
Thread 3 (Thread 0x7f7849634700 (LWP 30158)):
#0 0x00007f7852c6980c in read () from /lib64/libc.so.6
#1 0x00007f784e8e570f in ?? () from /usr/lib64/libglib-2.0.so.0
#2 0x00007f784e931c8e in g_main_context_check () from /usr/lib64/libglib-2.0.so.0
#3 0x00007f784e933342 in ?? () from /usr/lib64/libglib-2.0.so.0
#4 0x00007f784e93346f in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#5 0x00007f784f6109ab in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#6 0x00007f784f5b920b in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#7 0x00007f784f3f1f91 in QThread::exec() () from /usr/lib64/libQt5Core.so.5
#8 0x00007f784bc954f6 in ?? () from /usr/lib64/libQt5DBus.so.5
#9 0x00007f784f3f3112 in ?? () from /usr/lib64/libQt5Core.so.5
#10 0x00007f7852812faa in start_thread () from /lib64/libpthread.so.0
#11 0x00007f7852c7873f in clone () from /lib64/libc.so.6
Thread 2 (Thread 0x7f784bb4e700 (LWP 30157)):
#0 0x00007f7852c6dcbf in poll () from /lib64/libc.so.6
#1 0x00007f784e5aa742 in ?? () from /usr/lib64/libxcb.so.1
#2 0x00007f784e5ab3fa in xcb_wait_for_event () from /usr/lib64/libxcb.so.1
#3 0x00007f784bdd0f18 in ?? () from /usr/lib64/libQt5XcbQpa.so.5
#4 0x00007f784f3f3112 in ?? () from /usr/lib64/libQt5Core.so.5
#5 0x00007f7852812faa in start_thread () from /lib64/libpthread.so.0
#6 0x00007f7852c7873f in clone () from /lib64/libc.so.6
Thread 1 (Thread 0x7f78526ba680 (LWP 30156)):
[KCrash Handler]
#5 0x00007f7852bb6dd1 in raise () from /lib64/libc.so.6
#6 0x00007f7852ba0549 in abort () from /lib64/libc.so.6
#7 0x00007f784f3baa59 in QMessageLogger::fatal(char const*, ...) const () from /usr/lib64/libQt5Core.so.5
#8 0x00007f784e332f46 in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtCore.so
#9 0x00007f784e33a7fd in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtCore.so
#10 0x00007f784f5e55dc in QMetaObject::activate(QObject*, int, int, void**) () from /usr/lib64/libQt5Core.so.5
#11 0x00007f78500df392 in QAbstractButton::clicked(bool) () from /usr/lib64/libQt5Widgets.so.5
#12 0x00007f78500df5aa in ?? () from /usr/lib64/libQt5Widgets.so.5
#13 0x00007f78500e094f in ?? () from /usr/lib64/libQt5Widgets.so.5
#14 0x00007f78500e0b15 in QAbstractButton::mouseReleaseEvent(QMouseEvent*) () from /usr/lib64/libQt5Widgets.so.5
#15 0x00007f7850745acb in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtWidgets.so
#16 0x00007f785002cd06 in QWidget::event(QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#17 0x00007f7850746c8b in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtWidgets.so
#18 0x00007f784ffeac42 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#19 0x00007f784fff4113 in QApplication::notify(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#20 0x00007f78508a8516 in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtWidgets.so
#21 0x00007f784f5ba5b2 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /usr/lib64/libQt5Core.so.5
#22 0x00007f784fff3203 in QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool, bool) () from /usr/lib64/libQt5Widgets.so.5
#23 0x00007f78500489c9 in ?? () from /usr/lib64/libQt5Widgets.so.5
#24 0x00007f785004ba24 in ?? () from /usr/lib64/libQt5Widgets.so.5
#25 0x00007f784ffeac42 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#26 0x00007f784fff3ec0 in QApplication::notify(QObject*, QEvent*) () from /usr/lib64/libQt5Widgets.so.5
#27 0x00007f78508a8516 in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtWidgets.so
#28 0x00007f784f5ba5b2 in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /usr/lib64/libQt5Core.so.5
#29 0x00007f784f9bc4b8 in QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) () from /usr/lib64/libQt5Gui.so.5
#30 0x00007f784f9bdd3b in QGuiApplicationPrivate::processWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) () from /usr/lib64/libQt5Gui.so.5
#31 0x00007f784f996acb in QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/libQt5Gui.so.5
#32 0x00007f784bdd1e4a in ?? () from /usr/lib64/libQt5XcbQpa.so.5
#33 0x00007f784e931683 in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
#34 0x00007f784e933430 in ?? () from /usr/lib64/libglib-2.0.so.0
#35 0x00007f784e93346f in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
#36 0x00007f784f610991 in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#37 0x00007f784f5b920b in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib64/libQt5Core.so.5
#38 0x00007f784f5c0d82 in QCoreApplication::exec() () from /usr/lib64/libQt5Core.so.5
#39 0x00007f78508a108a in ?? () from /usr/lib64/python3.7/site-packages/PyQt5/QtWidgets.so
#40 0x00007f785295ef61 in _PyMethodDef_RawFastCallKeywords () from /usr/lib64/libpython3.7m.so.1.0
#41 0x00007f785295f093 in _PyCFunction_FastCallKeywords () from /usr/lib64/libpython3.7m.so.1.0
#42 0x00007f7852982a13 in ?? () from /usr/lib64/libpython3.7m.so.1.0
#43 0x00007f78529b5542 in _PyEval_EvalFrameDefault () from /usr/lib64/libpython3.7m.so.1.0
#44 0x00007f7852964421 in _PyEval_EvalCodeWithName () from /usr/lib64/libpython3.7m.so.1.0
#45 0x00007f7852965279 in PyEval_EvalCodeEx () from /usr/lib64/libpython3.7m.so.1.0
#46 0x00007f785296529b in PyEval_EvalCode () from /usr/lib64/libpython3.7m.so.1.0
#47 0x00007f7852a2c063 in ?? () from /usr/lib64/libpython3.7m.so.1.0
#48 0x00007f7852a2fc17 in PyRun_FileExFlags () from /usr/lib64/libpython3.7m.so.1.0
#49 0x00007f7852a35e2a in PyRun_SimpleFileExFlags () from /usr/lib64/libpython3.7m.so.1.0
#50 0x00007f7852a37e6c in ?? () from /usr/lib64/libpython3.7m.so.1.0
#51 0x00007f7852a3801c in _Py_UnixMain () from /usr/lib64/libpython3.7m.so.1.0
#52 0x00007f7852ba1bcb in __libc_start_main () from /lib64/libc.so.6
#53 0x00005606af97108a in _start ()
[Inferior 1 (process 30156) detached]
I hope this means more to me than to you but I have tried this on all previous openSUSE versions with earlier hplip installations and even with the Tumblewed version it still does not work so I revert to the 'manual' method which works but not alas for the Scanner. I should add that the hp-setup works fine with all the other HP printers I have here and I should also add that the HP firmware is as up-to-date as I can find from HP.
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