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Thread: External Hard Drive on Laptop not recognized

  1. #1
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    Default External Hard Drive on Laptop not recognized

    Hi I bought a 2 TB external HD connected via usb. My Laptop does not recognize the external HD ????

    It works on windows .

    Any Idea ? I made the adjustments in "Systems Settings"

    Thanks
    Desktop: CPU: AMD Ryzan 4 core, RAM: 32 GB, SSD 120 GB OS, SSD 480 GB Raid, HD 500 GB , OS: 15.1
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  2. #2
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    Default Re: External Hard Drive on Laptop not recognized

    Quote Originally Posted by otto_oz View Post
    It works on windows .
    Is that on the same laptop, or on a different computer?

    I sometimes have problems on my current desktop. If I plug the external drive into a USB2 port it works (but more slowly). If I use a USB3 port it sometimes works, but sometimes it fails.

    On two other computers, it is fine with a USB3 port.
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  3. #3
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    Default Re: External Hard Drive on Laptop not recognized

    Hi
    What format is the drive? AFAIK if it's exfat then those packages are not installed by default (fuse-exfat), ntfs-3g should be.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
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  4. #4
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    Default Re: External Hard Drive on Laptop not recognized

    It was tested on a different laptop (windows)

    When looking at the external drive via Windows it was formated "exFat"
    Desktop: CPU: AMD Ryzan 4 core, RAM: 32 GB, SSD 120 GB OS, SSD 480 GB Raid, HD 500 GB , OS: 15.1
    Laptop: Toshiba, AMD 4 core, 8 GB RAM, SSD 500 GB, OS 15.1
    Printer: Brother Color laser , Scanner Epson V370. Main application: Ardour, Jack

  5. #5
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    Default Re: External Hard Drive on Laptop not recognized

    I installed fuse-exfat ...

    still not working ... however I can see the external device via fdisk -l
    Desktop: CPU: AMD Ryzan 4 core, RAM: 32 GB, SSD 120 GB OS, SSD 480 GB Raid, HD 500 GB , OS: 15.1
    Laptop: Toshiba, AMD 4 core, 8 GB RAM, SSD 500 GB, OS 15.1
    Printer: Brother Color laser , Scanner Epson V370. Main application: Ardour, Jack

  6. #6
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    Default Re: External Hard Drive on Laptop not recognized

    otto_oz@linux-nnau:~> sudo fdisk -l
    Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
    Disk model: Samsung SSD 860
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: gpt
    Disk identifier: 0D3DD53F-4A13-43BA-8B4E-4A9B67906640

    Device Start End Sectors Size Type
    /dev/sda1 2048 18431 16384 8M BIOS boot
    /dev/sda2 18432 83904511 83886080 40G Linux filesystem
    /dev/sda3 83904512 960464895 876560384 418G Linux filesystem
    /dev/sda4 960464896 976773134 16308239 7.8G Linux swap


    Disk /dev/sdb: 1.8 TiB, 2000409683968 bytes, 3907050164 sectors
    Disk model: high speed
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: dos
    Disk identifier: 0x8723f23a

    Device Boot Start End Sectors Size Id Type
    /dev/sdb1 63 3907040129 3907040067 1.8T 7 HPFS/NTFS/exFAT
    otto_oz@linux-nnau:~>


    sdb1 => removable drive
    Desktop: CPU: AMD Ryzan 4 core, RAM: 32 GB, SSD 120 GB OS, SSD 480 GB Raid, HD 500 GB , OS: 15.1
    Laptop: Toshiba, AMD 4 core, 8 GB RAM, SSD 500 GB, OS 15.1
    Printer: Brother Color laser , Scanner Epson V370. Main application: Ardour, Jack

  7. #7
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    Default Re: External Hard Drive on Laptop not recognized

    Quote Originally Posted by otto_oz View Post
    otto_oz@linux-nnau:~> sudo fdisk -l

    Disk /dev/sdb: 1.8 TiB, 2000409683968 bytes, 3907050164 sectors
    Disk model: high speed
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: dos
    Disk identifier: 0x8723f23a

    Device Boot Start End Sectors Size Id Type
    /dev/sdb1 63 3907040129 3907040067 1.8T 7 HPFS/NTFS/exFAT
    otto_oz@linux-nnau:~>


    sdb1 => removable drive
    Hi
    Can you mount manually now?

    Code:
    su -
    mount /dev/sdb1 /mnt
    ls /mnt
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
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  8. #8
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    Default Re: External Hard Drive on Laptop not recognized

    I have no issues with a micro sd card formatted this way

    Be sure you have both these installed
    Code:
    i+ | exfat-utils | Utilities for exFAT file system       | package    
      
    i  | fuse-exfat  | Free exFAT file system implementation | package 
    
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  9. #9
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    Default Re: External Hard Drive on Laptop not recognized

    Code:
    Disk /dev/mmcblk0: 232.4 GiB, 249510756352 bytes, 487325696 sectorsUnits: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: dos
    Disk identifier: 0x00000000
    
    
    Device         Boot Start       End   Sectors   Size Id Type
    /dev/mmcblk0p1      65536 487325695 487260160 232.4G  7 HPFS/NTFS/exFAT
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  10. #10
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    Default Re: External Hard Drive on Laptop not recognized

    ..... no can't mount ...

    linux-4p17:/ # mount /dev/sdb
    mount: /dev/sdb: can't find in /etc/fstab.
    linux-4p17:/ #
    linux-4p17:/ #
    linux-4p17:/ # mount /dev/sdb /mnt
    FUSE exfat 1.3.0
    ERROR: exFAT file system is not found.
    linux-4p17:/ #



    is there a way , to force format the disk ?
    Desktop: CPU: AMD Ryzan 4 core, RAM: 32 GB, SSD 120 GB OS, SSD 480 GB Raid, HD 500 GB , OS: 15.1
    Laptop: Toshiba, AMD 4 core, 8 GB RAM, SSD 500 GB, OS 15.1
    Printer: Brother Color laser , Scanner Epson V370. Main application: Ardour, Jack

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