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Thread: Some specific websites apear to be incompatible, cannot be read

  1. #1

    Default Some specific websites apear to be incompatible, cannot be read

    Hello,

    I have just installed OpenSUSE Leap 15.1 and I am pretty new to SUSE.
    I need to work with Jupyter, which uses a web based interactive computational environment, and with github. Both websites cannot be loaded for some reason. If I want to type in my username I am not able to see what I am typing. Instead I only see squares for the letters I typed in. What could be the reason?
    For instance the website: https://github.com/openSUSE, should show Repositories, packages, people, projects as tags and below Pinned repositories. On my Laptop with Leap 15.1 as OS and Firefox as Browser I am not able to read anything. All I can see is that there are 6 rectangles with icons below the "Pinned repositories" text (that I cannot see). The last rectangle, which should have the text "software-o-o", only contains a bundle of empty squares. Somehow the html-files of some websites cannot be read.
    What happened here?
    I would like to send you a screenshot, but it seems to be that screenshots are not supported in this forum.

    I hope you know what I mean, as it is a little bit different to describe.

  2. #2
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by LiBurner1 View Post
    For instance the website: https://github.com/openSUSE, should show Repositories, packages, people, projects as tags and below Pinned repositories.
    Perhaps I don't know what I'm looking for, but that page looks fine to me (firefox, Leap 15.1)

    The last rectangle, which should have the text "software-o-o", only contains a bundle of empty squares. Somehow the html-files of some websites cannot be read.
    It contains "software-o-o" here.

    From your description, this perhaps sounds like a fonts problem.

    I would like to send you a screenshot, but it seems to be that screenshots are not supported in this forum.
    You can upload images to paste.opensuse.org
    openSUSE Leap 15.1; KDE Plasma 5;
    testing Leap 15.2Alpha

  3. #3
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    It's been a very long time since I've seen this,
    IIRC it likely has to do with your system's locale and default characterset, or at least the characterset used by your web browser if that's the only app that's affected.

    To narrow down whether it's a browser specific problem,
    Install another web browser (like Chromium in the OSS) and see whether you see the same issue.

    Else,
    I assume that perhaps your system isn't running on a version of English?
    And, you're accessing English language versions of those websites or in another language?

    TSU
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  4. #4

    Default Re: Some specific websites apear to be incompatible, cannot be read

    Hello,

    I installed Chromium and all websites work well on that Browser. So I am fine with that. Thank you.

    Regarding to your other questions. I am running the system in English. I really don't know why Firefox behaves so weird.
    Maybe somebody has a solution/ explanation?

    But at least I can do my work now and all my biggest problems are sorted out. Thanks for that.

  5. #5
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by LiBurner1 View Post
    Hello,

    I installed Chromium and all websites work well on that Browser. So I am fine with that. Thank you.

    Regarding to your other questions. I am running the system in English. I really don't know why Firefox behaves so weird.
    Maybe somebody has a solution/ explanation?

    But at least I can do my work now and all my biggest problems are sorted out. Thanks for that.
    You can try force re-installing FF with the following command
    Code:
    zypper in -f MozillaFirefox
    Somehow your UTF encoding got messed up.

    TSU
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  6. #6

    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by tsu2 View Post
    You can try force re-installing FF with the following command
    Code:
    zypper in -f MozillaFirefox
    Somehow your UTF encoding got messed up.

    TSU
    I tried and restarted, but nothing has changed.

  7. #7
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    Try restarting Firefox in "Safe Mode"

    Menu ("Hamburger" Icon) -> Help -> Restart with Add-Ons Disabled


    Try (with Firefox closed) temporarily renaming "~/.Mozilla" - When Firefox starts it will use a completely clean profile.
    Regards, Paul

    Tumbleweed (Snapshot: 20190916) KDE Plasma 5
    Non-Tumbling Tumblweed (20150508) KDE 4 - Resurrected
    2x Leap 15.1 KDE Plasma 5

  8. #8
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by LiBurner1 View Post
    I tried and restarted, but nothing has changed.
    I had a similar problem. Reinstalling MozillaFirefox using the "-f " command fixed it.

    Code:
    zypper in -f MozillaFirefox
    Thank you!
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  9. #9

    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by tannington View Post
    Try restarting Firefox in "Safe Mode"

    Menu ("Hamburger" Icon) -> Help -> Restart with Add-Ons Disabled
    That's it. It works now.
    @tannington thanks a lot. You have helped me in two threads.

  10. #10
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    Default Re: Some specific websites apear to be incompatible, cannot be read

    Quote Originally Posted by LiBurner1 View Post
    ... That's it. It works now. ...
    Safe mode is really only for testing purposes, to establish if any add-ons are causing a problem.

    Starting Firefox in normal mode you can disable all add-ons, then enable them one by one until you find the offending one.


    Alternatively, if you have very little or no customisation of Firefox, then with Firefox closed rename ~/.Mozilla When you then start Firefox it will be a completely clean default profile. (Note: Any add-ons you were using will have to be re-installed.)
    Regards, Paul

    Tumbleweed (Snapshot: 20190916) KDE Plasma 5
    Non-Tumbling Tumblweed (20150508) KDE 4 - Resurrected
    2x Leap 15.1 KDE Plasma 5

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