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Thread: Creative SoundBlaster drivers

  1. #11
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    Default Re: Creative SoundBlaster drivers

    Quote Originally Posted by lI_Simo_Hayha_Il View Post
    Sorry for the delay, I was on a trip.

    So, I contacted Creative. They don't have, nor they will plan to release drivers.
    They suggested to contact Alsa Project, but neither they have for USB models.

    "usb-devices" output is:

    Code:
    T:  Bus=05 Lev=02 Prnt=02 Port=02 Cnt=02 Dev#=  6 Spd=12  MxCh= 0
    D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
    P:  Vendor=041e ProdID=3256 Rev=01.00
    S:  Manufacturer=Creative Technology Ltd
    S:  Product=Sound BlasterX G6
    S:  SerialNumber=xxxxxxxxxxxx
    C:  #Ifs= 5 Cfg#= 1 Atr=80 MxPwr=500mA
    I:  If#= 0 Alt= 0 #EPs= 0 Cls=01(audio) Sub=01 Prot=00 Driver=snd-usb-audio
    I:  If#= 1 Alt= 0 #EPs= 0 Cls=01(audio) Sub=02 Prot=00 Driver=snd-usb-audio
    I:  If#= 2 Alt= 0 #EPs= 0 Cls=01(audio) Sub=02 Prot=00 Driver=snd-usb-audio
    I:  If#= 3 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
    I:  If#= 4 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
    Sorry, I was incorrect about the driver status before. The 'snd-usb-audio' module is loaded (and bound to the Sound BlasterX device interfaces).
    Last edited by deano_ferrari; 24-Nov-2018 at 02:37.
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  2. #12
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    Default Re: Creative SoundBlaster drivers

    It may still be the case that the driver doesn't properly support this device though. See if you can test your audio device with the the advice given in this troubleshooting guide....
    https://en.opensuse.org/SDB:Audio_troubleshooting

    If the audio tests fail to produce audible sound, run the alsa-info.sh (diagnostic script) as per the instructions given there and report back here with the link to the uploaded output.
    openSUSE Leap 15.0; KDE Plasma 5

  3. #13
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    Default Re: Creative SoundBlaster drivers

    With my limited knowledge on this topic, I can not tell from this thread if the issue is with the USB-driver not supporting the hardware, or if there is a configuration issue. There is a diagnostic script I like having run, which gives more information, and can help lead to even more diagnostic steps.

    Assuming I am not missing the obvious, lI_Simo_Hayha_Il, could you plug your USB createive soundblaster into your PC, configure the mixer as you believe best possible to get the sound working (possibly also using the application 'pavucontrol' to tune the sound) and then assuming no sound, please open an xterm and as a REGULAR user with PC connected to the Internet, paste in the following command.
    Code:
    /usr/sbin/alsa-info.sh
    That will run a diagnostic script. It will configure nothing, but it will provide information. Please let the script run to completion. When it asks whether to "UPLOAD/SHARE" or "SAVE LOCALLY", select "UPLOAD/SHARE". When it is complete, it will say in the xterm "Your ALSA information is located at .... " and give you an HTTP address. Please post that HTTP address here.

    That will give us information on the USB audio device as configured in your PC, and possibly that might give us some hints as to how to proceed.

  4. #14
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    Default Re: Creative SoundBlaster drivers

    Quote Originally Posted by oldcpu View Post
    That will run a diagnostic script. It will configure nothing, but it will provide information. Please let the script run to completion. When it asks whether to "UPLOAD/SHARE" or "SAVE LOCALLY", select "UPLOAD/SHARE". When it is complete, it will say in the xterm "Your ALSA information is located at .... " and give you an HTTP address. Please post that HTTP address here.

    That will give us information on the USB audio device as configured in your PC, and possibly that might give us some hints as to how to proceed.
    Here is the information you asked for: http://www.alsa-project.org/db/?f=b7...5511692ac8afe3

    However, the card is not at all recognized and when I am going to the Sound panel, I have zero options.

    What I did and solved the issue is, I enabled the onboard card, which has a SPDIF out, connected the cable to G6 SPDIF in, and voila!
    I don't have all that fancy staff that the driver provides, equalizer, modes, presets, etc, but at least I can hear sound with minor distortion, since the Digital-To-Analog part is done by G6 and not the cheap chip on board.

  5. #15
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    Default Re: Creative SoundBlaster drivers

    Quote Originally Posted by lI_Simo_Hayha_Il View Post
    Here is the information you asked for: http://www.alsa-project.org/db/?f=b7...5511692ac8afe3

    However, the card is not at all recognized and when I am going to the Sound panel, I have zero options.
    Note the dmesg in the script output
    Code:
    !!ALSA/HDA dmesg
    !!--------------.....
    
    [  232.456891] usbcore: registered new interface driver snd-usb-audio
    [  442.377535] usb 5-1.3: 2:1: usb_set_interface failed (-110)
    ...
    [  953.355167] usb 5-1.3: 1:1: usb_set_interface failed (-110)
    ...
    [ 1003.531325] usb 5-1.3: 2:1: usb_set_interface failed (-110)
    --
    [ 2962.193870] usb 5-1.3: 2:1: usb_set_interface failed (-110)
    [ 3015.244045] usbcore: deregistering interface driver snd-usb-audio
    ...
    It looks to me, based on the timing (where '232.456891' is the earliest time) that you 1st booted the PC, and only then plugged in the USB device.

    If I am correct, (based on the above),how about plugging the USB device in BEFORE you boot, and only then boot your PC, and see if that makes a difference? Maybe re-run the diagnostic script in such a case, to see if the dmesg yields anything different.

    .

  6. #16
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    Default Re: Creative SoundBlaster drivers

    Quote Originally Posted by lI_Simo_Hayha_Il View Post
    However, the card is not at all recognized and when I am going to the Sound panel, I have zero options.
    I guess it is semantics ... I suspect the card is partially detected, but the alsa driver will not load for it (at least it won't load when you 1st boot the PC and only then plug in USB device, where that is assuming I have this correct based on dmesg ... that may also be the case if you boot with the USB device already plugged in on boot, where it will not work). Note this:
    Code:
    /dev/snd/by-id:
    total 0
    drwxr-xr-x 2 root root  60 Nov 24 21:13 .
    drwxr-xr-x 4 root root 360 Nov 24 21:59 ..
    lrwxrwxrwx 1 root root  12 Nov 24 21:13 usb-Creative_Technology_Ltd_Sound_BlasterX_G6_4800694F5B1-00 -> ../controlC0
    
    /dev/snd/by-path:
    total 0
    drwxr-xr-x 2 root root 100 Nov 24 21:59 .
    drwxr-xr-x 4 root root 360 Nov 24 21:59 ..
    lrwxrwxrwx 1 root root  12 Nov 24 21:59 pci-0000:00:1b.0 -> ../controlC0
    lrwxrwxrwx 1 root root  12 Nov 24 21:59 pci-0000:04:00.1 -> ../controlC1
    lrwxrwxrwx 1 root root  12 Nov 24 21:13 pci-0000:06:00.0-usb-0:1.3:1.0 -> ../controlC0
    Unfortunately my knowledge is such that I can't go further than that. The suggestion to write an openSUSE bug report (to get the alsa developer support) is a good idea. You can find guidance here: https://en.opensuse.org/openSUSE:Submitting_bug_reports ... you can use your openSUSE forum username and password when logging on to bugzilla. Write the bug on the 'kernel'. Ensure your bug report is complete with a copy of the diagnostic script attached. And don't bother referencing this thread, as the alsa developer will not read a forum thread.
    .
    Last edited by oldcpu; 25-Nov-2018 at 02:11.

  7. #17
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    Default Re: Creative SoundBlaster drivers

    Quote Originally Posted by oldcpu View Post
    Note the dmesg in the script output
    It looks to me, based on the timing (where '232.456891' is the earliest time) that you 1st booted the PC, and only then plugged in the USB device.

    If I am correct, (based on the above),how about plugging the USB device in BEFORE you boot, and only then boot your PC, and see if that makes a difference? Maybe re-run the diagnostic script in such a case, to see if the dmesg yields anything different.

    .
    Actually, the card is always connected on the USB, I am never removing it.
    Maybe it is a motherboard thing, and this USB port doesn't get enabled until later during boot sequence.
    However, during Suse boot, it is definitely online, since the power leds are on.

    I will file that bug report though.

  8. #18
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    Default Re: Creative SoundBlaster drivers

    Well... problem solved!

    You got me thinking with the USB staff, and I checked mobo manual. There are two USB controllers, on is 3.0 and the other 3.1. 3.0 is embedded in the X99A chipset, but 3.1 is an external chip, made by ASMedia.
    I checked and the card was connected on the ASMedia chip, which is either not recognised by Suse, or it is initialized late, therefore making the card disconnect.
    I moved the cable to one of the 3.0 ports, and works like a charm!

    Still no driver interface though, but I can enable some of the features it has, from the buttons on the device.

    Thank you all for your support

  9. #19
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    Default Re: Creative SoundBlaster drivers

    Thanks for the update. It's good to read of your progress with this device. It may be of help others who come searching.
    openSUSE Leap 15.0; KDE Plasma 5

  10. #20
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    Default Re: Creative SoundBlaster drivers

    Glad to read its working mostly with a different USB port.

    It still may be worth raising a bug report - albeit the likely answer will be its an 'upstream problem' and bug closed as temporary limitation.

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