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Thread: laptop won't finish reboot or shutdown, KDE

  1. #1

    Default laptop won't finish reboot or shutdown, KDE

    When I installed the opensuse 15 dvd to the laptop, I erased all the old partitions for a full install. The install completes with "reboot: ok". I click on 'ok'. It reboots to 'setting up virtual console'. After 10 mins, it was still frozen. I use the motherboard shutdown(hold the power button).

    I clicked on the power button. The screen shows 'failed to setup virtual console'. The boot completes normally. I use the start button to shutdown. The screen reads 'shutting down' and freezes. Reboot shows the same thing. I use motherboard shutdown to power off.

    In opensuse 42.3, it would shut down normally.

    Need help. I'm working on another hardware issue. So, only enough time for this info.

  2. #2
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    Default Re: laptop won't finish reboot or shutdown, KDE

    Laptop model? Graphics hardware details?
    openSUSE Leap 15.1; KDE Plasma 5

  3. #3

    Default Re: laptop won't finish reboot or shutdown, KDE

    TOSHIBA.Satellite A215

    2.3ghz cpu 4 gb of memory. Max memory and speed.

    Recieved it as payment for software help. Can't afford a modern laptop.

    I have the hwinfo file. What from it then? It won't fit on the forum.

    [FAILED] Failed to start Setup Virtual Console.
    See 'systemctl status systemd-vconsole-setup.service' for details.

    ● systemd-vconsole-setup.service - Setup Virtual Console
    Loaded: loaded (/usr/lib/systemd/system/systemd-vconsole-setup.service; static; vendor preset: disabled)
    Active: inactive (dead) since Mon 2018-10-08 21:39:37 PDT; 2h 1min ago
    Docs: man:systemd-vconsole-setup.service(8)
    man:vconsole.conf(5)
    Main PID: 734 (code=exited, status=0/SUCCESS)

    Oct 08 21:39:37 linux-cydu systemd[1]: Starting Setup Virtual Console...
    Oct 08 21:39:37 linux-cydu systemd[1]: Started Setup Virtual Console.

  4. #4
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    Default Re: laptop won't finish reboot or shutdown, KDE

    Quote Originally Posted by lord_valarian View Post
    TOSHIBA.Satellite A215

    2.3ghz cpu 4 gb of memory. Max memory and speed.

    Recieved it as payment for software help. Can't afford a modern laptop.

    I have the hwinfo file. What from it then? It won't fit on the forum.
    Graphics hardware details can be got using
    Code:
    /usr/sbin/hwinfo --gfxcard
    or
    Code:
    /sbin/lspci -nnk|egrep -iA3 "vga|graphics"
    Code:
    inxi -Gxx
    openSUSE Leap 15.1; KDE Plasma 5

  5. #5

    Default Re: laptop won't finish reboot or shutdown, KDE

    hwinfo --gfxcard
    18: PCI 105.0: 0300 VGA compatible controller (VGA)
    [Created at pci.378]
    Unique ID: ul7N.ys8N7TjCnJ6
    Parent ID: vSkL.CcQvSpBG0f3
    SysFS ID: /devices/pci0000:00/0000:00:01.0/0000:01:05.0
    SysFS BusID: 0000:01:05.0
    Hardware Class: graphics card
    Model: "ATI RS690M [Radeon Xpress 1200/1250/1270]"
    Vendor: pci 0x1002 "ATI Technologies Inc"
    Device: pci 0x791f "RS690M [Radeon Xpress 1200/1250/1270]"
    SubVendor: pci 0x1179 "Toshiba America Info Systems"
    SubDevice: pci 0xff1a
    Driver: "radeon"
    Driver Modules: "radeon"
    Memory Range: 0xf0000000-0xf7ffffff (ro,non-prefetchable)
    Memory Range: 0xf8100000-0xf810ffff (rw,non-prefetchable)
    I/O Ports: 0x9000-0x9fff (rw)
    Memory Range: 0xf8000000-0xf80fffff (rw,non-prefetchable)
    Memory Range: 0x000c0000-0x000dffff (rw,non-prefetchable,disabled)
    IRQ: 27 (56159 events)
    I/O Ports: 0x3c0-0x3df (rw)
    Module Alias: "pci:v00001002d0000791Fsv00001179sd0000FF1Abc03sc00i00"
    Driver Info #0:
    Driver Status: radeon is active
    Driver Activation Cmd: "modprobe radeon"
    Config Status: cfg=new, avail=yes, need=no, active=unknown
    Attached to: #28 (PCI bridge)

    Primary display adapter: #18


    Note: Even when this came out. The video card was considered low-grade.

  6. #6
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    Default Re: laptop won't finish reboot or shutdown, KDE

    Ok, thanks for that info. The graphics hardware shouln't be presenting an issue here.

    Returning to your opening comments...
    I clicked on the power button. The screen shows 'failed to setup virtual console'. The boot completes normally. I use the start button to shutdown. The screen reads 'shutting down' and freezes. Reboot shows the same thing. I use motherboard shutdown to power off.
    You mention the the boot completes normally. So you get a display manager login, and get a working KDE desktop after that? It's only when you attempt to shutdown that problems occur again?
    openSUSE Leap 15.1; KDE Plasma 5

  7. #7

    Default Re: laptop won't finish reboot or shutdown, KDE

    Quote Originally Posted by deano_ferrari View Post
    Ok, thanks for that info. The graphics hardware shouldn't be presenting an issue here.

    Returning to your opening comments...

    You mention the the boot completes normally. So you get a display manager login, and get a working KDE desktop after that? It's only when you attempt to shutdown that problems occur again?
    Meaning two separate problems? Or are they connected?


    Boot:
    click power button
    [various boot messages}
    (red) failed to initialize virtual console
    [various boot messages}
    [boot completes to desktop]

    Start firefox. surf web. done. exit firefox

    click --> start menu --> power/session --> shutdown or reboot option
    {various shutdown messages]

    reboot. [freezes] 5mins+
    shutdown. [freezes] 5mins+



    opensuse leap 42.3 will shutdown after about 10 seconds at this point.


    I think you use var/log/messages to get the shutdown logs.

  8. #8

    Default Re: laptop won't finish reboot or shutdown, KDE

    The boot repeats this cycle every time.

  9. #9
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    Default Re: laptop won't finish reboot or shutdown, KDE

    Quote Originally Posted by lord_valarian View Post
    Meaning two separate problems? Or are they connected?


    Boot:
    click power button
    [various boot messages}
    (red) failed to initialize virtual console
    [various boot messages}
    [boot completes to desktop]
    Show us
    Code:
    sudo systemd-analyze critical-chain
    click --> start menu --> power/session --> shutdown or reboot option
    {various shutdown messages]

    reboot. [freezes] 5mins+
    shutdown. [freezes] 5mins+
    I think you use var/log/messages to get the shutdown logs.
    Yes, if syslog is running then you can examine /var/log/mesages. Otherwise, inspect the systemd journal...
    Code:
    sudo journalctl -b
    Last edited by deano_ferrari; 10-Oct-2018 at 00:38.
    openSUSE Leap 15.1; KDE Plasma 5

  10. #10
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    Default Re: laptop won't finish reboot or shutdown, KDE

    To examine a previous boot...
    Code:
    sudo journalctl -b -1
    This may be of value to you...
    https://www.digitalocean.com/communi...e-systemd-logs
    openSUSE Leap 15.1; KDE Plasma 5

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