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Thread: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

  1. #1

    Default Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    dear community,




    i get errors all day long:


    Mozilla 52.7.3 (64 bit) crashes every 5 minute on a opensuase 42.3 auf hp notebook

    well the notebook freezes



    does this behaviour have to do with the Mozilla or should i look for other options / reasons!?
    dilbert ;-)
    Wordpress-development - a Toolset: wpgear.org

  2. #2
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    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    I suppose this is about Firefox?? Nothing to find in the logs? Any extra repos involved?
    ° Appreciate my reply? Click the star and let me know why.

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  3. #3
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    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    Quote Originally Posted by dilbertone View Post
    Mozilla 52.7.3 (64 bit) crashes every 5 minute on a opensuase 42.3 auf hp notebook
    I'm not having any firefox crashes here.
    openSUSE Leap 15.3; KDE Plasma 5.18.6;

  4. #4

    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    The obvious question is does the laptop crash or give errors if you do other things other than firefox? If not have you tried chromium to see if that crashes?

    Also, are you using gnome or kde?

  5. #5

    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    hello dear Knurpt, hello dear Nrickert and d3vnull


    first of all - many many thanks for the hints. Well i have to tell you - it seems to be not related to Mozilla - since it happens whil i do not run Mozilla FF but Chromium


    note: it is a HP Notebook hp 14 r 103ng - with a Pentium N3540 CPU
    this is well known as a chipset that can make lots of troubles with Linux.

    with OpenSuse 13.2 i have hat no issues
    with Leap 42.2 and Leap 42.3 i have issues - on power off there is no shut down following

    Well - i am a bit clueless what to do!?


    see more threads that i have created some time ago:

    notebook-freeze with opensuse 42.2 - how to sample data for the

    https://forums.opensuse.org/showthre...r-the-analysis


    serious bug: hutdown - but a subsequential poweroff is missing:
    https://forums.opensuse.org/showthre...out-virtualbox


    and here a thread that i have created approx 2 years ago: see:
    Bug 109051 : system freeze with any other than v, 13.2 - now trying to upgrade to kernel 4-8 or 4.9

    https://forums.opensuse.org/showthre...nel-4-8-or-4-9



    at the moment i am on openSuse 13.2 - which seems to be a very bad option - there seems to be no support for this sytstem any more. So i need to update / upgrade soon as possible
    how to test linux with the newest kernel - the 4.8 or 4.9 one. is there a distribution that contains all the things already!?

    note: there are not too many data on this notebook - a hp notebook with 500 GB
    what is difficult: the notebook has got issues with leap-42 1 and former (certain) releases of tumbleweed: te shutdown amd turn off does not work at all i ran into freezing 100 % the time.
    what is supposed: i and others think that i have issues with the Bug 109051 - intel_idle.max_cstate=1 required on baytrail to prevent crashes see https://bugzilla.kernel.org/show_bug.cgi?id=109051so the only system that works is the Opensuse 13.2 - i am on this for one year now: but i am wanting to test newer ones - how would i do this!?


    solutions and ideas:

    - is there a new distri that comes with the newest kernel - 4.8 or 4.9!?
    - should i take into consideration to install parallel to the 13.2 ?! [well if i do a new and fresh install- - in parallel to the allready existing opensuse 13.2 installation: i could do that - with a new partition: 15 GB for the new installation / and for the new /home direcory would fit..]
    - should i save the data and try a new fresh installation from ground up!? or - the fourth option:
    - can i do a zypper dup - or up so that i do some upgrading with the allready runnning 13.2



    i love to hear from you - Many thanks for your help - and for any and all help.

    regards
    Dilbertone ... the opensuse addicted

    see more descriptions - more findings and a little discussion

    a thread with more informations
    https://forums.opensuse.org/showthre...l-freezing-100

    Bug 109051 - intel_idle.max_cstate=1 required on baytrail to prevent crashes
    https://bugzilla.kernel.org/show_bug.cgi?id=109051
    i did not have created a bug-report - should i do this now!?

    the notebook is this one HP Notebook hp 14 r 103ng

    Intel Pentium N3540 QuadCore, 4GB, 500GB,
    delivered with Free DOS - see all more detailed:

    processor: Intel® Pentium™-Prozessor N3540 (4x 2,16 GHz, mit Turbo Burst bis zu 2,66 GHz, 2MB Cache)
    Graphics: Intel HD Graphics
    memorey: 4 GB DDRL3 ; 1600 MHz, max. 8 GB
    hdd: 500 GB, 5.400 U/Min, SATA, 2,5“
    DVD-: Super Multi (DVD DL±RW/CD±RW)
    Network: WLAN 802.11 b/g/n, Fast-Ethernet
    connections: VGA, HDMI, 2x USB 2.0, 1x USB 3.0, 1 RJ-45

    the running BIOS
    Vendor: Insyde
    Version: F.39


    .... see the current situation on the notebook - how the partitions

    Code:
    p
    martin@linux-7w0a:~> su
    Passwort:
    linux-7w0a:/home/martin # du -h /var/log
    4,0K    /var/log/hp/tmp
    8,0K    /var/log/hp
    4,0K    /var/log/tuned
    705M    /var/log/journal/4ed603cd18304c8d9216b69334cdeb3a
    705M    /var/log/journal
    4,0K    /var/log/mysql
    616K    /var/log/zypp
    4,0K    /var/log/apache2
    4,0K    /var/log/cups
    17M     /var/log/audit
    4,0K    /var/log/samba
    10M     /var/log/YaST2
    4,0K    /var/log/dirmngr
    4,0K    /var/log/krb5
    4,0K    /var/log/apparmor
    761M    /var/log
    linux-7w0a:/home/martin # fdisk -l
    
    Festplatte /dev/sda: 465,8 GiB, 500107862016 Bytes, 976773168 Sektoren
    Einheiten: Sektoren von 1 * 512 = 512 Bytes
    Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
    E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
    Festplattenbezeichnungstyp: gpt
    Festplattenbezeichner: 6229C7C4-758C-450E-9D59-F59E2AE3CB11
    
    Device        Start       End   Sectors   Size Type
    /dev/sda1      2048    321535    319488   156M EFI System
    /dev/sda2    321536   4530175   4208640     2G Microsoft basic data
    /dev/sda3   4530176  46475263  41945088    20G Microsoft basic data
    /dev/sda4  46475264 976773119 930297856 443,6G Microsoft basic data
    
    linux-7w0a:/home/martin # df -h
    Dateisystem    Größe Benutzt Verf. Verw% Eingehängt auf
    /dev/sda3        20G    6,9G   12G   37% /
    devtmpfs        1,9G       0  1,9G    0% /dev
    tmpfs           1,9G     35M  1,9G    2% /dev/shm
    tmpfs           1,9G    2,2M  1,9G    1% /run
    tmpfs           1,9G       0  1,9G    0% /sys/fs/cgroup
    /dev/sda1       156M    4,8M  152M    4% /boot/efi
    /dev/sda4       444G    1,4G  442G    1% /home
    linux-7w0a:/home/martin #
    linux-7w0a:/home/martin # du -h /tmp | tail -1
    567M    /tmp
    linux-7w0a:/home/martin # fdisk -l
    
    Festplatte /dev/sda: 465,8 GiB, 500107862016 Bytes, 976773168 Sektoren
    Einheiten: Sektoren von 1 * 512 = 512 Bytes
    Sektorgröße (logisch/physikalisch): 512 Bytes / 4096 Bytes
    E/A-Größe (minimal/optimal): 4096 Bytes / 4096 Bytes
    Festplattenbezeichnungstyp: gpt
    Festplattenbezeichner: 6229C7C4-758C-450E-9D59-F59E2AE3CB11
    
    Device        Start       End   Sectors   Size Type
    /dev/sda1      2048    321535    319488   156M EFI System
    /dev/sda2    321536   4530175   4208640     2G Microsoft basic data
    /dev/sda3   4530176  46475263  41945088    20G Microsoft basic data
    /dev/sda4  46475264 976773119 930297856 443,6G Microsoft basic data
    
    linux-7w0a:/home/martin # sudo parted -l:
    parted: Ungültige Option -- :
    Usage: parted [-hlmsv] [-a<align>] [DEVICE [COMMAND [PARAMETERS]]...]
    linux-7w0a:/home/martin # sudo parted -l
    Model: ATA TOSHIBA MQ01ABF0 (scsi)
    Disk /dev/sda: 500GB
    Sector size (logical/physical): 512B/4096B
    Partition Table: gpt
    Disk Flags:
    
    Number  Start   End     Size    File system     Name     Flags
     1      1049kB  165MB   164MB   fat16           primary  boot
     2      165MB   2319MB  2155MB  linux-swap(v1)  primary
     3      2319MB  23,8GB  21,5GB  ext4            primary
     4      23,8GB  500GB   476GB   xfs             primary
    
    
    linux-7w0a:/home/martin #
    linux-7w0a:/home/martin #
    linux-7w0a:/home/martin # du -ah | sort -nr > /root/list
    well if i do a new and fresh install- - in parallel to the allready existing opensuse 13.2 installation:
    i could do that - with a new partition : 15 GB for the new installation / and for the new /home direcory would fit..

    love to hear from you
    dilbert ;-)
    Wordpress-development - a Toolset: wpgear.org

  6. #6

    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    If you are running gnome or have installed something that installs gnome-tracker then run this command to see how often it is core dumping.

    Code:
    coredumpctl
    If it is a coredump then run top and see if it is eating all of your cpu.With that cpu it will certainly cause long pauses where everything freezes.

  7. #7
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    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    You could try a Leap 15 Live image, or a Tumbleweed one, let it run for a while, or make a test install.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  8. #8

    Default Re: Mozilla 52.7.3 (64 bit) crashes every 5 minutes on a opensuase 42.3 auf hp notebook

    hello dear Knurpth

    many many thanks for the quick reply this is a very very good idea to try a leap 15 installation

    note one word regarding the shotdown and login issues that i have mentioned above: i have had good luck with the newer kernels on leap 42.2 and 3

    each step and with each newer kernel the shutdown behaviour increased and improved a bit - in other words - now when shutdown the system i finally get a screen with .... a linux - login

    in other words:
    at this point the hard drive stopped running
    at this point - i can press the power-button without too many implications (like in earlier times) where this was not possible.


    in regard on the newer issues - the freezing during the usage - i have had a look how to get log-files:
    https://forums.opensuse.org/showthre...nal-Error-logs


    I get these message on each boot (journalctl -p err -b):


    Code:
    martin@linux-3645:~> journalctl -p err -b
    Hint: You are currently not seeing messages from other users and the system.
          Users in the 'systemd-journal' group can see all messages. Pass -q to
          turn off this notice.
    -- Logs begin at Mo 2017-11-20 19:30:22 CET, end at Di 2018-05-01 21:11:13 CEST. --
    Mai 01 21:10:11 linux-3645 pulseaudio[2339]: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the r
    lines 1-2/2 (END)

    btw- is there more in it - can i have more insights into the logs!?

    but knurpth - many thanks for the hint to test a Suse Leap 15

    i am glad to be here in this great place - a true place of idea exchange and great support.

    many many thanks for all
    dilbert ;-)
    Wordpress-development - a Toolset: wpgear.org

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