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Thread: Frequently freezing... how to troubleshoot?

  1. #1

    Unhappy Frequently freezing... how to troubleshoot?

    Hello,

    My system is frequently freezing since the last install. Lenovo T440 laptop, Tumbleweed, SSD hard drive with Brfts file system. What information should I gather to identify the problem. When I mean freeze it is completely frozen, mouse doesn't move and I cannot move to a virtual terminal. It is randomly happening every 1 or 2 hours.

    thanks!

  2. #2
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Frequently freezing... how to troubleshoot?

    is this your first install or did you do an update?
    what is your repo list
    Code:
    zypper lr -d
    have you tried updating TW as it changes often
    Code:
    zypper dup
    you should check the system journal
    to dump the journal to a text file you can run
    Code:
    cd ~/Documents
    sudo journalctl > journal.txt
    then you can upload that file at opensuse paste so we could take a look at it
    http://paste.opensuse.org/
    also what hardware do you have the mesa 3d noveau driver (Mesa-dri-nouveau) is known to have issues with plasma 5
    what cpu and what video card do you have
    Code:
    sudo lscpu
    sudo lspci | grep VGA
    it could always be a hardware issue a faulty RAM/GFX/HDD etc

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