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Thread: "Not Authorized" to mount external USB drive

  1. #1
    Join Date
    Mar 2015
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    Default "Not Authorized" to mount external USB drive

    Hi,

    Suddenly I can't mount my HD anymore. I'm receiving this message when I try to open it: "Not Authorized" to mount external USB drive

    I did nothing wrong (I think). I also tried to mount using the terminal or open it using the Dolphin in root mode.

    What could be?

    I'm using Leap 15 Beta with KDE

    Many thanks
    --
    Biostatistics and Data Science
    https://bio-data.github.io/

  2. #2
    Join Date
    Feb 2018
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    Romania
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    Default Re: "Not Authorized" to mount external USB drive

    Sorry, maybe it is a stupid questions but how you tried to mount from terminal?
    su -
    fdisk -l (find your hdd - /dev/sdx)
    udisksctl mount -b /dev/sdx
    unmount: udisksctl unmount -b /dev/sdx
    udisksctl power-off -b /dev/sdx

    Hope you helps.

  3. #3
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by viniciusbrbio View Post
    also tried to mount using the terminal
    From all the ways you tried, this is the one that is most easy to show to us. Why isn't there any copy/paste of such a trial in your post? We can not look over your shoulder. You are the one to provide as much information a possible.
    Henk van Velden

  4. #4
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by another_roadrunner View Post
    Sorry, maybe it is a stupid questions but how you tried to mount from terminal?
    su -
    fdisk -l (find your hdd - /dev/sdx)
    udisksctl mount -b /dev/sdx
    unmount: udisksctl unmount -b /dev/sdx
    udisksctl power-off -b /dev/sdx

    Hope you helps.
    The HD is the sdc, right?

    Code:
    fdisk -l
    Disk /dev/sda: 931.5 GiB, 1000204886016 bytes, 1953525168 sectors
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 4096 bytes
    I/O size (minimum/optimal): 4096 bytes / 4096 bytes
    Disklabel type: gpt
    Disk identifier: 586E9952-7FA6-4311-BEF0-64B8E33568C9
    
    Device         Start        End    Sectors  Size Type
    /dev/sda1       2048    1050623    1048576  512M Microsoft basic data
    /dev/sda2    1050624    1382399     331776  162M BIOS boot
    /dev/sda3  126898176  131091139    4192964    2G Microsoft basic data
    /dev/sda4  139476992 1953523711 1814046720  865G Microsoft basic data
    /dev/sda5    1382400    1718271     335872  164M EFI System
    /dev/sda6    1718272  126898175  125179904 59.7G Microsoft basic data
    
    Partition table entries are not in disk order.
    
    
    Disk /dev/sdb: 21 GiB, 22515204096 bytes, 43975008 sectors
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: gpt
    Disk identifier: 97358BEB-3794-43A3-BCF4-53CDFFC98F27
    
    Device     Start      End  Sectors Size Type
    /dev/sdb1   2048 43974655 43972608  21G Microsoft basic data
    
    
    
    
    Disk /dev/sdc: 465.8 GiB, 500107862016 bytes, 976773168 sectors
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disklabel type: dos
    Disk identifier: 0xf6289717
    
    Device     Boot Start       End   Sectors   Size Id Type
    /dev/sdc1  *       64 976768064 976768001 465.8G  7 HPFS/NTFS/exFAT

    When I try to mount it:

    Code:
    udisksctl mount -b /dev/sdc
    Object /org/freedesktop/UDisks2/block_devices/sdc is not a mountable filesystem.
    --
    Biostatistics and Data Science
    https://bio-data.github.io/

  5. #5
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by hcvv View Post
    From all the ways you tried, this is the one that is most easy to show to us. Why isn't there any copy/paste of such a trial in your post? We can not look over your shoulder. You are the one to provide as much information a possible.
    Sorry for didn't specify what I did. I know that I should give the maximum of information but the problem is that I tried in many, many ways. Kind of mess.

    But the most of the time was using variations of:
    Code:
    mount /dev/sdb2 /mnt/
    --
    Biostatistics and Data Science
    https://bio-data.github.io/

  6. #6
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by viniciusbrbio View Post
    When I try to mount it:

    Code:
    udisksctl mount -b /dev/sdc
    Object /org/freedesktop/UDisks2/block_devices/sdc is not a mountable filesystem.
    udisksctl mount -b /dev/sdc1

  7. #7
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    Default Re: "Not Authorized" to mount external USB drive

    You don't mount a drive you mount a partition on the drive ie not /dev/sdb but /dev/sdb1

  8. #8
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by another_roadrunner View Post
    udisksctl mount -b /dev/sdc1
    Code:
    udisksctl mount -b /dev/sdc1
    Error mounting /dev/sdc1: GDBus.Error:org.freedesktop.UDisks2.Error.Failed: Error mounting /dev/sdc1 at /run/media/root/SAMSUNG: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=0,gid=0" "/dev/sdc1" "/run/media/root/SAMSUNG"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
    Failed to read NTFS $Bitmap: Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details.
    --
    Biostatistics and Data Science
    https://bio-data.github.io/

  9. #9
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    Default Re: "Not Authorized" to mount external USB drive

    I think there are problems with ntfs. But I am not sure.
    Try to install ntfs3g, ntfsfix /dev/sdc1

  10. #10
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    Default Re: "Not Authorized" to mount external USB drive

    Quote Originally Posted by another_roadrunner View Post
    I think there are problems with ntfs. But I am not sure.
    Try to install ntfs3g, ntfsfix /dev/sdc1
    So... is the format disk the only solution?
    --
    Biostatistics and Data Science
    https://bio-data.github.io/

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