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 Laptop freezes due to second hard drive
I recently added a new ssd to my laptop
the previous hdd went into the dvd caddy
The hdd works fine on boot but due to i/o freezes
output of:
$ dmesg | grep fail
Code:
[ 25.036368] iwlwifi 0000:02:00.0: pci_enable_msi failed - -22
[ 25.285396] thermal thermal_zone8: failed to read out thermal zone (-61)
[ 28.692052] ata2.00: failed command: READ FPDMA QUEUED
[ 46.908031] ata2.00: failed command: READ FPDMA QUEUED
[ 59.448098] ata2.00: failed command: READ FPDMA QUEUED
output of:
# smartctl -a /dev/sdb
Code:
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.15.6-1-default] (SUSE RPM)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Samsung SpinPoint M9T
Device Model: ST2000LM003 HN-M201RAD
Serial Number: S37PJ90H807475
LU WWN Device Id: 5 0004cf 2127078aa
Firmware Version: 2BE10001
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Mar 2 20:55:56 2018 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (21240) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 354) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 051 Pre-fail Always - 0
2 Throughput_Performance 0x0026 055 055 000 Old_age Always - 19646
3 Spin_Up_Time 0x0023 092 091 025 Pre-fail Always - 2445
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1821
5 Reallocated_Sector_Ct 0x0033 252 252 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 252 252 051 Old_age Always - 0
8 Seek_Time_Performance 0x0024 252 252 015 Old_age Offline - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 2048
10 Spin_Retry_Count 0x0032 252 252 051 Old_age Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1843
13 Read_Soft_Error_Rate 0x003a 100 100 000 Old_age Always - 0
181 Program_Fail_Cnt_Total 0x0022 100 100 000 Old_age Always - 164480
191 G-Sense_Error_Rate 0x0022 252 252 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0022 252 252 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 096 096 000 Old_age Always - 43801
194 Temperature_Celsius 0x0002 064 053 000 Old_age Always - 33 (Min/Max 13/47)
195 Hardware_ECC_Recovered 0x003a 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 252 252 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 252 252 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 252 252 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0036 100 100 000 Old_age Always - 17
200 Multi_Zone_Error_Rate 0x002a 100 100 000 Old_age Always - 66
240 Head_Flying_Hours 0x0032 100 100 000 Old_age Always - 1838
241 Total_LBAs_Written 0x0032 093 092 000 Old_age Always - 9692184
242 Total_LBAs_Read 0x0032 097 093 000 Old_age Always - 4334577
254 Free_Fall_Sensor 0x0032 252 252 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 2048 -
# 2 Short offline Completed without error 00% 2048 -
# 3 Extended offline Aborted by host 80% 1823 -
# 4 Extended offline Completed without error 00% 1614 -
# 5 Extended offline Aborted by host 90% 1314 -
# 6 Extended offline Aborted by host 80% 1062 -
# 7 Short offline Aborted by host 90% 1049 -
# 8 Short offline Aborted by host 90% 1049 -
# 9 Short offline Aborted by host 90% 1049 -
#10 Short offline Completed without error 00% 863 -
#11 Short offline Aborted by host 90% 863 -
#12 Short offline Aborted by host 90% 776 -
#13 Short offline Completed without error 00% 776 -
#14 Short offline Aborted by host 90% 775 -
#15 Short offline Aborted by host 90% 775 -
#16 Short offline Aborted by host 90% 775 -
#17 Extended offline Completed without error 00% 712 -
#18 Short offline Completed without error 00% 387 -
#19 Short offline Aborted by host 90% 387 -
#20 Short offline Aborted by host 60% 387 -
#21 Short offline Aborted by host 90% 387 -
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Completed [00% left] (0-65535)
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
I have tried re seating and reconnecting the drive.
Last edited by K380; 02-Mar-2018 at 11:03.
Reason: added -a in smartctl
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Re: Laptop freezes due to second hard drive
On Fri 02 Mar 2018 06:06:01 PM CST, K380 wrote:
I recently added a new ssd to my laptop
the previous hdd went into the dvd caddy
The hdd works fine on boot but due to i/o freezes
<snip>
Hi
The port your connecting to may not be designed for the HDD power
requirements.. the SSD will possibly work better in the caddy...
--
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE Leap 42.3|GNOME 3.20.2|4.4.114-42-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below... Thanks!
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Re: Laptop freezes due to second hard drive
I successfully swapped the drives.
The grub config broke and now boots to grub shell.
After manually booting, it ends in rescue shell from where I logged in as root and found the same errors in dmesg logs.
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Re: Laptop freezes due to second hard drive
 Originally Posted by K380
I successfully swapped the drives.
The grub config broke and now boots to grub shell.
After manually booting, it ends in rescue shell from where I logged in as root and found the same errors in dmesg logs.
Hi
Not seeing the old error, or did it move to ata1?
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below... Thanks!
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Re: Laptop freezes due to second hard drive
output of:
Code:
linux-9tk6:~ # dmesg | grep fail
[ 20.642956] iwlwifi 0000:02:00.0: pci_enable_msi failed - -22
[ 20.971597] thermal thermal_zone8: failed to read out thermal zone (-61)
[ 50.856186] ata2.00: failed command: READ FPDMA QUEUED
Is it the caddy?
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Re: Laptop freezes due to second hard drive
Originally Posted by K380
output of:
Code:
linux-9tk6:~ # dmesg | grep fail
[ 20.642956] iwlwifi 0000:02:00.0: pci_enable_msi failed - -22
[ 20.971597] thermal thermal_zone8: failed to read out thermal zone (-61)
[ 50.856186] ata2.00: failed command: READ FPDMA QUEUED
Is it the caddy?
Hi
I would suspect it is, if you look at the output of hwinfo --disk to see what's attached to what (SysFS Device Link).
So this new output is from the SSD?
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below... Thanks!
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Re: Laptop freezes due to second hard drive
Originally Posted by malcolmlewis
Hi
I would suspect it is, if you look at the output of hwinfo --disk to see what's attached to what (SysFS Device Link).
So this new output is from the SSD?
I think yes..
output of:
# hwinfo --disk
Code:
21: IDE 100.0: 10600 Disk
[Created at block.245]
Unique ID: WZeP.b60ouTmxJwE
Parent ID: abAj.vLABPIFBzh8
SysFS ID: /class/block/sdb
SysFS BusID: 1:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:17.0/ata2/host1/target1:0:0/1:0:0:0
Hardware Class: disk
Model: "WDC WDS240G2G0A-"
Vendor: "WDC"
Device: "WDS240G2G0A-"
Revision: "0000"
Serial ID: "174427801462"
Driver: "ahci", "sd"
Driver Modules: "ahci"
Device File: /dev/sdb
Device Files: /dev/sdb, /dev/disk/by-id/ata-WDC_WDS240G2G0A-00JH30_174427801462, /dev/disk/by-id/scsi-0ATA_WDC_WDS240G2G0A-_174427801462, /dev/disk/by-id/scsi-1ATA_WDC_WDS240G2G0A-00JH30_174427801462, /dev/disk/by-id/scsi-35001b448b668d519, /dev/disk/by-id/scsi-SATA_WDC_WDS240G2G0A-_174427801462, /dev/disk/by-id/wwn-0x5001b448b668d519, /dev/disk/by-path/pci-0000:00:17.0-ata-2
Device Number: block 8:16-8:31
BIOS id: 0x80
Geometry (Logical): CHS 29186/255/63
Size: 468877312 sectors a 512 bytes
Capacity: 223 GB (240065183744 bytes)
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #10 (SATA controller)
22: IDE 00.0: 10600 Disk
[Created at block.245]
Unique ID: 3OOL.ZoE9_umyrt3
Parent ID: abAj.vLABPIFBzh8
SysFS ID: /class/block/sda
SysFS BusID: 0:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:17.0/ata1/host0/target0:0:0/0:0:0:0
Hardware Class: disk
Model: "ST2000LM003 HN-M"
Vendor: "ST2000LM003"
Device: "HN-M"
Revision: "0001"
Serial ID: "S37PJ90H807475"
Driver: "ahci", "sd"
Driver Modules: "ahci"
Device File: /dev/sda
Device Files: /dev/sda, /dev/disk/by-id/ata-ST2000LM003_HN-M201RAD_S37PJ90H807475, /dev/disk/by-id/scsi-0ATA_ST2000LM003_HN-M_S37PJ90H807475, /dev/disk/by-id/scsi-1ATA_ST2000LM003_HN-M201RAD_S37PJ90H807475, /dev/disk/by-id/scsi-350004cf2127078aa, /dev/disk/by-id/scsi-SATA_ST2000LM003_HN-M_S37PJ90H807475, /dev/disk/by-id/wwn-0x50004cf2127078aa, /dev/disk/by-path/pci-0000:00:17.0-ata-1
Device Number: block 8:0-8:15
BIOS id: 0x81
Geometry (Logical): CHS 243201/255/63
Size: 3907029168 sectors a 512 bytes
Capacity: 1863 GB (2000398934016 bytes)
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #10 (SATA controller)
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Re: Laptop freezes due to second hard drive
Hi
Is ncq enable in the BIOS... sounds like disabling that may resolve the issue;
Ref: https://bugs.launchpad.net/ubuntu/+s...ux/+bug/550559
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below... Thanks!
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Re: Laptop freezes due to second hard drive
Originally Posted by malcolmlewis
I did not find the option to disable ncq in bios but to disable
ncq I added "libata.force=2:noncq" to kernel options.
(acc. to https://bugs.launchpad.net/ubuntu/+s...9/comments/126)
Now the errors seem to have gone.
Thanks for the assistance.
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