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Thread: Evolution does not like to play with GMail

  1. #1
    Join Date
    Apr 2017
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    Question Evolution does not like to play with GMail

    Hello,

    Lately, Evolution has had some issues talking to my gmail account:
    The error message I get is fairly vague: "Failed to refresh folder $account: INBOX
    The reported error was: "You must be online to complete this operation".

    Evolution most definitely is online. The connectivity icon at the lower left corner of the window tells me I am online, and receiving mail from my other accounts works fine (IMAP and Exchange), so I am going to make the bold claim that I am actually online.

    I checked Evolution's preferences, set "Method to detect online state" to "Always online", disabled the proxy. That did not help.

    Trying to open a mail message gives me the error message "Message is not available in offline mode". Like I said, I am *not* in offline mode.

    Can somebody shed some light on this problem or tell me where to look?

    Kind regards,
    Benjamin

  2. #2
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Evolution does not like to play with GMail

    I don't use evolution I use pop3 with t-bird for my gmail account before doing debugging evolution check the server settings these are my t-bird pop3 gmail settings (they use to work in outlook express years ago)

    Server Name: pop.gmail.com
    port: 995
    Connection Security:SSL/TLS

    outgoing settings
    Server Name: smtp.gmail.com
    port: 587
    Connection Security:STARTTLS

  3. #3
    Join Date
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    Kamloops, BC, Canada
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    Default Re: Evolution does not like to play with GMail

    Quote Originally Posted by krylon View Post
    Evolution does not like to play with GMail
    Sorry, cannot resist ...

    I don't blame Evolution, I refuse to play with Gmail, too!
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  4. #4
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    Default Re: Evolution does not like to play with GMail

    Quote Originally Posted by Fraser_Bell View Post
    Sorry, cannot resist ...
    Can't say that I blame you! ;-)

    FWIW, I only use my gmail account for subscribing to a couple of mailing lists so they don't clutter up my regular mailbox.

  5. #5
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    Default Re: Evolution does not like to play with GMail

    Quote Originally Posted by I_A View Post
    I don't use evolution I use pop3 with t-bird for my gmail account before doing debugging evolution check the server settings these are my t-bird pop3 gmail settings (they use to work in outlook express years ago)

    Server Name: pop.gmail.com
    port: 995
    Connection Security:SSL/TLS

    outgoing settings
    Server Name: smtp.gmail.com
    port: 587
    Connection Security:STARTTLS
    Thank you!

    I would LOVE to return to Thunderbird, but Thunderbird in turn does not like to play with Exchange over MAPI/EWS.

    Thanks for the advice, but I would really love to stick to IMAP.

    Interestingly, the problem is only intermittent. I discovered that restarting Evolution seems to help for a while. Fortunately, I do not use gmail for anything important...

  6. #6
    Join Date
    Jul 2008
    Location
    Warrington, England
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    Default Re: Evolution does not like to play with GMail

    Why not use both Thunderbird (for non Gmail accounts) and evolution for Gmail and exchange accounts.
    Regards
    Eionmac
    openSUSE LEAP 15.1 , Windows 10 ; Various old computers dual boot and Live Linux distros

  7. #7
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    Cool Re: Evolution does not like to play with GMail

    Quote Originally Posted by eionmac View Post
    Why not use both Thunderbird (for non Gmail accounts) and evolution for Gmail and exchange accounts.
    That is a good idea. However, I know myself well enough to say with confidence that I am too lazy for that. :-)

    Also, I have not encountered the problem since about Christmas. Maybe whatever problem I encountered was fixed.

  8. #8
    Join Date
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    Thumbs up Re: Evolution does not like to play with GMail

    For any poor soul that finds this thread researching a similar problem:


    The problem has disappeared as mysteriously as it appeared in the first place.
    Either Google fixed something or the Evolution developers did.

    Or maybe my desktop computer has not gathered enough uptime since, due to all the updates pouring in. Either way, it works for me now.

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