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Thread: Canon Printer iRC1028

  1. #1
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    Default Canon Printer iRC1028

    After upgrading to Tumbleweed from Leap 42.3 my Canon iRC1028/1030 Network Printer will not print, even though I have uninstalled/installed the same driver (Linux_UFRII_PrinterDriver_V330_uk_EN) which was working in Leap.

    When attempting to print I get this error message:

    Idle - "src = bidiCommon.c, line = 1195, err = 0¥nSyntax Warning: Unknown font type: '???'"

    Anyone know of a solution to this problem?

  2. #2
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    Default Re: Canon Printer iRC1028

    Some more debugging might be helpful. Increase CUPS logging verbosity with
    Code:
    cupsctl --debug-logging
    then try sending a test page to the printer via the CUPS web interface for example. Review the CUPS error log (/var/log/cups/error_log). It can be a lengthy file, so if you want to share it here, please upload it to https://paste.opensuse.org/ and post the link that it generates here. Sometimes I remove the existing log before printing, so that I don't have such a long file to deal with. Hopefully, there will be some more information about what is going wrong.

  3. #3
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    Default Re: Canon Printer iRC1028

    Quote Originally Posted by deano_ferrari View Post
    Some more debugging might be helpful. Increase CUPS logging verbosity with
    Code:
    cupsctl --debug-logging
    then try sending a test page to the printer via the CUPS web interface for example. Review the CUPS error log (/var/log/cups/error_log). It can be a lengthy file, so if you want to share it here, please upload it to https://paste.opensuse.org/ and post the link that it generates here. Sometimes I remove the existing log before printing, so that I don't have such a long file to deal with. Hopefully, there will be some more information about what is going wrong.
    Upload to paste wouldn't work.

    But, attempting to print a test page from Yast Hardware Manager produced the following:

    Canon_iRC1028-64 root 17408 Tue Nov 28 09:43:56 2017printer Canon_iRC1028 is idle. enabled since Tue Nov 28 09:43:56 2017 File "/usr/lib/cups/filter/pstoufr2cpca" not available: No such file or directory

    H
    ow do I install pstoufr2cpca ?

  4. #4
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    Default Re: Canon Printer iRC1028

    Quote Originally Posted by pheine View Post
    Upload to paste wouldn't work.
    I don't know what you did, but copy/paste to the page is the method I use. There is also a script utility that can be used, but I haven't tried using that before...
    https://software.opensuse.org/package/susepaste

    But, attempting to print a test page from Yast Hardware Manager produced the following:

    Canon_iRC1028-64 root 17408 Tue Nov 28 09:43:56 2017printer Canon_iRC1028 is idle. enabled since Tue Nov 28 09:43:56 2017 File "/usr/lib/cups/filter/pstoufr2cpca" not available: No such file or directory

    H
    ow do I install pstoufr2cpca ?
    It should be already (assuming that cndrvcups-ufr2-uk is installed).

    Check the following...
    Code:
    ls -l /usr/lib/cups/filter/pstoufr2cpca
    For reference, I get
    Code:
    lrwxrwxrwx 1 root root 39 Sep  3 16:35 /usr/lib/cups/filter/pstoufr2cpca -> ../../../lib64/cups/filter/pstoufr2cpca
    The driver package associated with this filter is cndrvcups-ufr2-uk-3.40-1.x86_64...
    Code:
    rpm -qf /usr/lib64/cups/filter/pstoufr2cpca

  5. #5
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    Default Re: Canon Printer iRC1028

    How is the printer connected ? Reason I'm asking is because I've been struggling with a USB connected printer a while ago, which worked fine in 42.3, not in TW. It appeared I had to blacklist the USB device in /etc/defaiult/tlp .
    Please show output of
    Code:
    lsusb
    Plus, have a look at the output of
    Code:
    dmesg
    before and after connecting the printer.
    Last edited by Knurpht; 28-Nov-2017 at 06:15.
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  6. #6
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    Default Re: Canon Printer iRC1028

    Quote Originally Posted by Knurpht View Post
    How is the printer connected ? Reason I'm asking is because I've been struggling with a USB connected printer a while ago, which worked fine in 42.3, not in TW. It appeared I had to blacklist the USB device in /etc/defaiult/tlp .
    Please show output of
    Code:
    lsusb
    Plus, have a look at the output of
    Code:
    dmesg
    before and after connecting the printer.
    My laptop is connected to the printer via wireless router at 192.168.1.1

    Is dmesg still relevant?

  7. #7
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    Default Re: Canon Printer iRC1028

    rpm -qf /usr/lib64/cups/filter/pstoufr2cpca

    results in:


    cndrvcups-ufr2-uk-3.30-1.x86_64

  8. #8
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    Default Re: Canon Printer iRC1028

    Quote Originally Posted by pheine View Post
    rpm -qf /usr/lib64/cups/filter/pstoufr2cpca

    results in:


    cndrvcups-ufr2-uk-3.30-1.x86_64
    Ok, so the package is installed, but check that the link to /usr/lib/cups/filter exists
    Code:
    ll /usr/lib/cups/filter/pstoufr2cpca
    If not, you'll need to create it.

  9. #9
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    Default Re: Canon Printer iRC1028

    ll /usr/lib/cups/filter/pstoufr2cpca

    results in:


    lrwxrwxrwx 1 root root 39 Nov 28 15:45 /usr/lib/cups/filter/pstoufr2cpca -> ../../../lib64/cups/filter/pstoufr2cpca

  10. #10
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    Default Re: Canon Printer iRC1028

    Weird...

    Whenever I try to print a test page from CUPS I get different error messages.

    This time:

    canon-82 Unknown Withheld 1k Unknown processing since
    Wed 29 Nov 2017 09:39:37 AM SAST
    "src = bidiCommon.c, line = 1195, err = 0¥nSyntax Warning: Unknown font type: '???'"

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