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Thread: Leap 42.3 Suspending to RAM not working

  1. #1

    Post Leap 42.3 Suspending to RAM not working

    I have Acer E5 -553 laptop which has integrated AMD Radeon R5 Series Graphics. I have cleaned installed OpenSUSE GNOME Leap 42.3. Previously I was using OpenSUSE Leap 42.2 where suspending to ram was working fine. Now when I click suspending menu or close the lid my computer does not go to sleep mode which is understood when the tiny light in my laptop goes to red from blue as in windows. When I click the suspend menu screen goes off and after that, if I click any button or the power button my system does not wake up/ screen remains black. I have updated xf86-video-amdgpu still the problem persists. Please help.

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    Default Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by saikatpaik View Post
    I have Acer E5 -553 laptop which has integrated AMD Radeon R5 Series Graphics. I have cleaned installed OpenSUSE GNOME Leap 42.3. Previously I was using OpenSUSE Leap 42.2 where suspending to ram was working fine. Now when I click suspending menu or close the lid my computer does not go to sleep mode which is understood when the tiny light in my laptop goes to red from blue as in windows. When I click the suspend menu screen goes off and after that, if I click any button or the power button my system does not wake up/ screen remains black. I have updated xf86-video-amdgpu still the problem persists. Please help.
    Hi and welcome to the Forum
    Can you confirm it's using amdgpu or radeon...
    Code:
    /sbin/lspci -nnk |grep -A3 VGA
    By default CIK (amdgpu) isn't enabled...
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
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    please show your appreciation and click on the star below... Thanks!

  3. #3

    Smile Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by malcolmlewis View Post
    Hi and welcome to the Forum
    Can you confirm it's using amdgpu or radeon...
    Code:
    /sbin/lspci -nnk |grep -A3 VGA
    By default CIK (amdgpu) isn't enabled...
    Thank you for your reply.
    This the output of lspci

    Code:
    /sbin/lspci -nnk |grep -A3 VGA
    00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev ca)
        Subsystem: Acer Incorporated [ALI] Device [1025:109f]
        Kernel driver in use: amdgpu
        Kernel modules: amdgpu

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    Default Re: Leap 42.3 Suspending to RAM not working

    Hi
    Sounds similar to this bug;
    https://bugs.freedesktop.org/show_bug.cgi?id=95306

    In your log files /var/log/Xorg.N.log[.old] does anything pop up about suspend?
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    SUSE SLE, openSUSE Leap/Tumbleweed (x86_64) | GNOME DE
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  5. #5

    Post Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by malcolmlewis View Post
    Hi
    Sounds similar to this bug;
    https://bugs.freedesktop.org/show_bug.cgi?id=95306

    In your log files /var/log/Xorg.N.log[.old] does anything pop up about suspend?

    How do I see that? I do not see any error (EE) in Xorg.N.log file. I have searched "suspend" word in the both file. But there is no occurrence of the word.

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    Default Re: Leap 42.3 Suspending to RAM not working

    On Thu 28 Sep 2017 02:16:02 PM CDT, saikatpaik wrote:

    malcolmlewis;2839774 Wrote:
    > Hi
    > Sounds similar to this bug;
    > https://bugs.freedesktop.org/show_bug.cgi?id=95306
    >
    > In your log files /var/log/Xorg.N.log[.old] does anything pop up about
    > suspend?



    How do I see that? I do not see any error (EE) in Xorg.N.log file. I
    have searched "suspend" word in the both file. But there is no
    occurrence of the word.


    Hi
    OK, so if you press the power button to suspend, then press the power
    button to resume and then press ctrl+alt+F1 do you get to a console
    session? If you do, then login as root user and run the command dmesg
    do you see errors here?

    --
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    openSUSE Leap 42.2|GNOME 3.20.2|4.4.87-18.29-default
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!


  7. #7

    Angry Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by saikatpaik View Post
    I have Acer E5 -553 laptop which has integrated AMD Radeon R5 Series Graphics. I have cleaned installed OpenSUSE GNOME Leap 42.3. Previously I was using OpenSUSE Leap 42.2 where suspending to ram was working fine. Now when I click suspending menu or close the lid my computer does not go to sleep mode which is understood when the tiny light in my laptop goes to red from blue as in windows. When I click the suspend menu screen goes off and after that, if I click any button or the power button my system does not wake up/ screen remains black. I have updated xf86-video-amdgpu still the problem persists. Please help.

    Same exact is happening with me on my Asus Vivobook. The only thing that works is shutdown. In fact now I just use the screen off mode and disabled both the suspend and hibernate mode otherwise any of those would freeze the laptop and I will then have to force it to shutdown. Thanks for posting and I hoping that we find a solution coz I really like Opensuse.

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    Default Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by ibenzawla View Post
    Same exact is happening with me on my Asus Vivobook. The only thing that works is shutdown. In fact now I just use the screen off mode and disabled both the suspend and hibernate mode otherwise any of those would freeze the laptop and I will then have to force it to shutdown. Thanks for posting and I hoping that we find a solution coz I really like Opensuse.
    Hello ibenzawla. Rather than tacking on to this thread, stay with your own thread which you started already...
    https://forums.opensuse.org/showthre...63#post2840463

    You haven't provided the request hardware information yet.

  9. #9

    Default Re: Leap 42.3 Suspending to RAM not working

    Quote Originally Posted by malcolmlewis View Post
    Hi
    OK, so if you press the power button to suspend, then press the power
    button to resume and then press ctrl+alt+F1 do you get to a console
    session? If you do, then login as root user and run the command dmesg
    do you see errors here?

    --
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    openSUSE Leap 42.2|GNOME 3.20.2|4.4.87-18.29-default
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!
    Sorry for so late response. In OpenSUSE leap 42.3 I was not able to open console session because my screen went black after suspend and remains black after I press power button or any other key. However, I upgraded to tumbleweed. I still have same suspend problem here. But, I am able to see the console session. When I run dmesg command I see the following error.

    Code:
    [  178.630398] Freezing user space processes ... [  198.633277] Freezing of tasks failed after 20.002 seconds (10 tasks refusing to freeze, wq_busy=0):
    [  198.633318] NetworkManager  D    0  1028      1 0x00000004

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