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Thread: Fresh Install - Touchpad unctrontrollable

  1. #1

    Default Fresh Install - Touchpad unctrontrollable

    Hi folks,

    I finally did what I told myself ten Microsoft updates ago I'd do, and get a Linux distort on my main every-day laptop. Already during the installation of the latest Leap version my touchpad wasn't working at all. I just navigated my way through with the keyboard and half an hour later I was welcomed to a lovely KDE screen (I think it's KDE anyway). Unfortunately now, with the installation complete, my cursor is moving around like crazy. Opening multiple tabs, when I don't even click it. And changes desktop, hangs on to objects etc. As this didn't happen before at all, I'm guessing the drivers or something are acting up. I also noticed during the installation that there seemed to have been issues with the PCI controller (?), not sure if this is related.

    Anyway, I'm hoping somebody could be so kind as to help me find a solution to this wild mouse. It's been a while since I last used Linux and it's pretty difficult to use with that crazy mouse movement, so I'm not sure which logs would be relevant to you. Please advise me to any info you need. All I can say for now is that it's an Asus X556U laptop running the latest Leap version.

    Thanks for all and any help!

  2. #2
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    Default Re: Fresh Install - Touchpad unctrontrollable

    Welcome to openSUSE Forums. I did a quick google search on the 'Asus X556U' laptop and turned up this Ubuntu bug report describing similar touchpad behaviour. Anyway, after reading through that, I note that it links to the following github page for an hid-asus driver. Based on the following comments there it might be worth trying to upgrade to the current stable kernel...
    ASUS HID FTE100* DKMS driver

    Note that this DKMS driver is obsolete if you are running Kernel version 4.10 or later. It has been included in the base version of this Kernel.
    I recognise that you're a new user, but sometimes challenges like this help with the the rapid learning

    To upgrade the kernel, open a terminal and do
    Code:
    sudo zypper ar -f http://download.opensuse.org/repositories/Kernel:/stable/standard Kernel:stable
    Code:
    sudo zypper in --from Kernel:stable kernel-desktop
    then reboot, and see whether that helps with the touchpad issue.
    Last edited by deano_ferrari; 21-Sep-2017 at 14:37.

  3. #3

    Default Re: Fresh Install - Touchpad unctrontrollable

    Can't find the edit button, so I'll update here:

    1. It's the Asus Vivobook X556UQ I'm using, to be exact.
    2. The touchpad is not recognised in the settings UI.

    I can't find the name of the Touchpad on the Asus website to look for drivers on the web, so I really don't know what to do next to resolve this.

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    Default Re: Fresh Install - Touchpad unctrontrollable

    Quote Originally Posted by Surging View Post
    Can't find the edit button, so I'll update here:

    1. It's the Asus Vivobook X556UQ I'm using, to be exact.
    2. The touchpad is not recognised in the settings UI.

    I can't find the name of the Touchpad on the Asus website to look for drivers on the web, so I really don't know what to do next to resolve this.
    Cross-posted. Read my initial reply to you

  5. #5

    Default Re: Fresh Install - Touchpad unctrontrollable

    Quote Originally Posted by deano_ferrari View Post
    Cross-posted. Read my initial reply to you
    Thanks a lot! It worked

    It's definitely much better now. It still feels a bit weird, but its a clear improvement! Now I just need to get rid of all these sticky notes propagating my desktop.

    EDIT:
    Sadly, I've judged too early. It still drags the bar in the browser, and opens/closes, drags the window etc. and I'm creating more sticky notes than I am deleting

  6. #6
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    Default Re: Fresh Install - Touchpad unctrontrollable

    EDIT:
    Sadly, I've judged too early. It still drags the bar in the browser, and opens/closes, drags the window etc. and I'm creating more sticky notes than I am deleting
    That's disappointing to read. Report back with the output of the following...
    Code:
    uname -r
    Code:
    xinput list
    Code:
    /usr/sbin/hwinfo --mouse
    ...and please enclose your output within [CODE][/COD.] tags to make for easier an unadulterated reading.

  7. #7
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    Default Re: Fresh Install - Touchpad unctrontrollable

    Quote Originally Posted by Surging View Post
    Now I just need to get rid of all these sticky notes propagating my desktop.
    With respect to the sticky notes, perhaps this thread will be of interest to you...

    https://forums.opensuse.org/showthre...s-from-toolbar

  8. #8

    Default Re: Fresh Install - Touchpad unctrontrollable

    Quote Originally Posted by deano_ferrari View Post
    That's disappointing to read. Report back with the output of the following...
    Code:
    uname -r
    Code:
    xinput list
    Code:
    /usr/sbin/hwinfo --mouse
    ...and please enclose your output within [CODE][/COD.] tags to make for easier an unadulterated reading.

    My Laptop is booting up into a blackscreen and not shutting off on power-off or gets stuck in a loading loop on restart. Additionally, the touchpad isn't working at all now, whether a mouse is plugged in before booting or not. So please note that outputs are with a USB mouse connected and the touchpad not working at all. I'll do a complete reinstall, and maybe have a look at my partitions. So I'll be back in a bit

    uname -r:
    Code:
    4.4.76-1-default
    xinput list:
    Code:
    If 'xinput' is not a typo you can use command-not-found to lookup the package that contains it, like this:
        cnf xinput
    /usr/sbin/hwinfo --mouse
    Code:
    28: USB 00.0: 10503 USB Mouse                                   
      [Created at usb.122]
      Unique ID: cLrx.ywu2euu9AfE
      Parent ID: k4bc.2DFUsyrieMD
      SysFS ID: /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0
      SysFS BusID: 1-2:1.0
      Hardware Class: mouse
      Model: "Pixart Imaging Optical Mouse"
      Hotplug: USB
      Vendor: usb 0x093a "Pixart Imaging, Inc."
      Device: usb 0x2510 "Optical Mouse"
      Revision: "1.00"
      Compatible to: int 0x0210 0x0013
      Driver: "usbhid"
      Driver Modules: "usbhid"
      Device File: /dev/input/mice (/dev/input/mouse0)
      Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event14, /dev/input/by-id/usb-PixArt_USB_Optical_Mouse-event-mouse, /dev/input/by-path/pci-0000:00:14.0-usb-0:2:1.0-event-mouse, /dev/input/by-id/usb-PixArt_USB_Optical_Mouse-mouse, /dev/input/by-path/pci-0000:00:14.0-usb-0:2:1.0-mouse
      Device Number: char 13:63 (char 13:32)
      Speed: 1.5 Mbps
      Module Alias: "usb:v093Ap2510d0100dc00dsc00dp00ic03isc01ip02in00"
      Driver Info #0:
        Buttons: 3
        Wheels: 1
        XFree86 Protocol: explorerps/2
        GPM Protocol: exps2
      Config Status: cfg=new, avail=yes, need=no, active=unknown
      Attached to: #26 (Hub)

  9. #9
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    Default Re: Fresh Install - Touchpad unctrontrollable

    [QUOTE=Surging;2839005]My Laptop is booting up into a blackscreen and not shutting off on power-off or gets stuck in a loading loop on restart. Additionally, the touchpad isn't working at all now, whether a mouse is plugged in before booting or not. So please note that outputs are with a USB mouse connected and the touchpad not working at all. I'll do a complete reinstall, and maybe have a look at my partitions. So I'll be back in a bit

    Code:
    4.4.76-1-default
    The above shows that you're not running the current stable kernel.

  10. #10

    Default Re: Fresh Install - Touchpad unctrontrollable

    [QUOTE=deano_ferrari;2839006]
    Quote Originally Posted by Surging View Post
    My Laptop is booting up into a blackscreen and not shutting off on power-off or gets stuck in a loading loop on restart. Additionally, the touchpad isn't working at all now, whether a mouse is plugged in before booting or not. So please note that outputs are with a USB mouse connected and the touchpad not working at all. I'll do a complete reinstall, and maybe have a look at my partitions. So I'll be back in a bit

    Code:
    4.4.76-1-default
    The above shows that you're not running the current stable kernel.
    Ok, I've cleaned the drives, reinstalled the SUSE and punched out the commands to upgrade the kernel and restarted. uname -r still gives me the old version though.
    Code:
     4.4.76-1-default
    and the touchpad also confirms it's happy being free of my interference under the current kernel.

    I'm not sure if there's another way to upgrade the Kernel, I'll certainly have a look, but the output from the two Commands to upgrade didn't give any errors, and this time the machine restarted without a problem as well.

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