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Thread: LibreOffice Writer make logout suddenly

  1. #1

    Unhappy LibreOffice Writer make logout suddenly

    Hi

    In a fresh installed of Leap 42.3 when I use Writer I encountered a critical problem, after some while Libreoffice freeze for a second and then make the system logout! I lose my work twice time.
    I have the same problem in TW too (installed in other partition).

    How I can figure out the problem and solve it?

  2. #2
    Join Date
    Feb 2010
    Location
    Germany
    Posts
    2,518

    Default Re: LibreOffice Writer make logout suddenly

    Which Desktop?
    • GNOME or KDE or something else?

    Which system language and, which user language?

    Have you installed any extra fonts particular to your native language?

  3. #3

    Default Re: LibreOffice Writer make logout suddenly

    thanks for your reply:

    My desktop is KDE with English UI
    I have extra (Arabic) fonts in ~/.fonts but don't use them in system UI (I even use LO Writer to deal with English articles).
    BTW, VGA: Inetl HD Graphic 520 Skylake

  4. #4
    Join Date
    Feb 2010
    Location
    Germany
    Posts
    2,518

    Default Re: LibreOffice Writer make logout suddenly

    Please make sure that, there aren't any issues with the font caches:
    • With the CLI of the user "root" rebuild the system-wide font caches and the personal font caches of the user "root":

    # fonts-config -f -v
    # fc-cache -f -v
    Take care to notice any warnings about missing font cache directories -- create the directories which caused the warnings and re-execute the command.


    • With the CLI of the user with the LibreOffice issue (crash), rebuild that user's personal font caches:

    > fc-cache -f -v
    Take care to notice any warnings about missing font cache directories -- create the directories which caused the warnings and re-execute the command.

    Does this issue also occur with documents using no Arabic characters and/or fonts?

    Given the Arabic font sets included with openSUSE, you may have to disable some or even all of them if, there's a conflict between those fonts and the ones you have installed in your ~/.fonts directory.
    You will need to produce a '/etc/fonts/local.conf' file with a content like this:
    Code:
    <?xml version="1.0"?>
    <!DOCTYPE fontconfig SYSTEM "fonts.dtd">
    <!-- /etc/fonts/local.conf file for local customizations -->
    <fontconfig>
    
      <rejectfont>
        <pattern>
          <patelt name="family" >
            <string>Arabic Newspaper</string>
          </patelt>
        </pattern>
      </rejectfont>
    
    <!--
      <rejectfont>
        <pattern>
          <patelt name="family" >
            <string></string>
          </patelt>
        </pattern>
      </rejectfont>
    -->
    
    </fontconfig>
    The font's "family" can be determined by examining the font file either with "fc-query" or "fc-scan".

  5. #5

    Default Re: LibreOffice Writer make logout suddenly

    Thanks for your reply


    I executed the two commands (for rebuild system font cache), the first one:


    Code:
    #fonts-config -f -v
    shows me warning about Japanese, Simplified Chinese, Traditional Chinese and Korean! because it cannot find fonts for those languages.
    but there isn't any warning about missing font cache "directories". the second one:


    Code:
    #fc-cache -f -v
    shows me warning about some missing directories, I create them, re-execute the command and it was succeeded without any warning
    (the same thing with the third command).


    I also edited my '/etc/fonts/local.conf' as you mention.


    I'll use Libreoffice for the next couple of days and tell you if it's make my system logout again.


    thanks again.

  6. #6

    Default Re: LibreOffice Writer make logout suddenly

    It crushed again :/ what we can do?

    thanks

  7. #7
    Join Date
    Feb 2010
    Location
    Germany
    Posts
    2,518

    Default Re: LibreOffice Writer make logout suddenly

    Quote Originally Posted by tareef View Post
    It crushed again :/ what we can do?
    Unfortunately, it may be that, the personal Arabic fonts located in ~/.fonts/ are influencing this issue.

    It may be that, the personal fonts in ~/.fonts/ will have to moved away to another home directory, the Arabic fonts disabled in '/etc/fonts/local.conf' will have to be re-enabled and, the font caches refreshed.

    And then, try again.

  8. #8

    Default Re: LibreOffice Writer make logout suddenly

    Quote Originally Posted by dcurtisfra View Post
    Unfortunately, it may be that, the personal Arabic fonts located in ~/.fonts/ are influencing this issue.

    It may be that, the personal fonts in ~/.fonts/ will have to moved away to another home directory, the Arabic fonts disabled in '/etc/fonts/local.conf' will have to be re-enabled and, the font caches refreshed.

    And then, try again.
    I renamed ~/.fonts to ~/old-fonts and return the '/etc/fonts/local.conf' as it was formerly. Today I used writer and the system was crashed after five minutes or so :/
    so I don't think the problem causes by fonts. What do you think?

  9. #9
    Join Date
    Aug 2017
    Location
    Some where in Maine USA
    Posts
    12

    Default Re: LibreOffice Writer make logout suddenly

    does the file /root/var/crash report anything?
    another thing you may want to try is launching Libreoffice from the terminal and see if there are any errors reported.
    Code:
    lowriter
    OpenSUSE Leap 15
    Dave KC1DI Living somewhere in Maine USA
    Morse Code an early digital mode
    Registered Linux User #462608

  10. #10

    Default Re: LibreOffice Writer make logout suddenly

    Quote Originally Posted by kc1dime View Post
    does the file /root/var/crash report anything?
    another thing you may want to try is launching Libreoffice from the terminal and see if there are any errors reported.
    Code:
    lowriter
    I can't find /root/var/crash file?
    Actually the system freeze for one minutes before it logout so I can't read the output of terminal at that moment but I'll try

    thanks for you.

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