Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Printing of subsequent documents can fail often.

  1. #1

    Question Printing of subsequent documents can fail often.

    Today I printed another PDF file by the program “evince 3.24.0-1.2” from within my XFCE session at first glance successfully.

    I tried then to print a mail by the program “Mozilla Thunderbird 52.2.1-1.5”. But this printer “Kyocera P6021cdn (KPDL)” provided only the following unexpected output.

    Code:
    )
     %%EndComments
                  %%BeginProlog
                               %%BeginResource: procset xpdf 3.00 0
                                                                   %%Copyright: Co

    I powered the printer off for a moment and switched it on again. I could print the same mail then repeatedly without the shown extra data after the printer restart.

    Which components would need another system correction besides the software “CUPS 2.2.3-211.2”?

  2. #2
    Join Date
    Jun 2008
    Location
    San Diego, Ca, USA
    Posts
    10,916
    Blog Entries
    2

    Default Re: Printing of subsequent documents can fail often.

    Without much investigation,
    Standard Operating Practice would be to purge the Print Queue, then send the print jobs again.
    Depending on your setup and configurations, there may be print queues in the printer, any machine acting as a Print Server including the machine the printer is attached to (if it's not a Network Printer) and the PC that created the original print job.

    TSU
    Beginner Wiki Quickstart - https://en.opensuse.org/User:Tsu2/Quickstart_Wiki
    Solved a problem recently? Create a wiki page for future personal reference!
    Learn something new?
    Attended a computing event?
    Post and Share!

  3. #3

    Question Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by tsu2 View Post
    …, then send the print jobs again.
    I am going to repeat them after a printer reboot.

    How often do you observe that subsequent print tries will usually fail after the first printout?

  4. #4
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,644
    Blog Entries
    14

    Default Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by elfring View Post
    Today I printed another PDF file by the program “evince 3.24.0-1.2” from within my XFCE session at first glance successfully.

    I tried then to print a mail by the program “Mozilla Thunderbird 52.2.1-1.5”. But this printer “Kyocera P6021cdn (KPDL)” provided only the following unexpected output.

    Code:
    )
     %%EndComments
                  %%BeginProlog
                               %%BeginResource: procset xpdf 3.00 0
                                                                   %%Copyright: Co

    I powered the printer off for a moment and switched it on again. I could print the same mail then repeatedly without the shown extra data after the printer restart.

    Which components would need another system correction besides the software “CUPS 2.2.3-211.2”?
    What you're describing could very well be a printer firmware issue. If you also rebooted your computer ( without telling here ) a lot more would be involved.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  5. #5

    Question Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by Knurpht View Post
    What you're describing could very well be a printer firmware issue.
    How much can unwanted effects be clarified around this software component?

  6. #6
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,644
    Blog Entries
    14

    Default Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by elfring View Post
    How much can unwanted effects be clarified around this software component?
    Restarting a printer makes it (re)load it's firmware as well. Since 'rebooting' the printer solved your issue, that's my 2 cents.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  7. #7
    Join Date
    Jun 2008
    Location
    Auckland, NZ
    Posts
    20,163
    Blog Entries
    1

    Default Re: Printing of subsequent documents can fail often.

    Similar behaviour for same model reported here
    https://superuser.com/questions/8967...ostscript-code
    See if one of the suggestions posted there work for you.

  8. #8

    Question Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by Knurpht View Post
    Restarting a printer makes it (re)load it's firmware as well. Since 'rebooting' the printer solved your issue, that's my 2 cents.
    It looked easier for me to press the power button for the device on the desktop occasionally. I find my intermediate solution still strange.


    Quote Originally Posted by deano_ferrari View Post
    Similar behaviour for same model reported here
    https://superuser.com/questions/8967...ostscript-code
    The model identifier is P6021cdn in my case. Thanks for your link to an other clarification request on the topic “Printer (Kyocera P602cdn) randomly prints out postscript code”.
    My usage situation might be similar.

    How challenging would it become to check the failure rate of the involved software components in more detail by a corresponding system test script?

  9. #9
    Join Date
    Jun 2008
    Location
    Auckland, NZ
    Posts
    20,163
    Blog Entries
    1

    Default Re: Printing of subsequent documents can fail often.

    Try the recommendations given in that thread. Which emulation setting is currently configured in your printer? If 'KPDL (Auto)' is configured, try setting 'KPDL' as suggested in the second answer given there.

  10. #10

    Question Re: Printing of subsequent documents can fail often.

    Quote Originally Posted by deano_ferrari View Post
    Try the recommendations given in that thread.
    Can other components be already excluded from their contribution to the mentioned printing hiccups?

    Which emulation setting is currently configured in your printer?
    The device display showed the following information.
    Code:
    >Emulation
      PCL 6

    How much will the print jobs influence the corresponding data processing interface?

    Would you like to be able to select an other setting by a dialogue like “Printer Properties”?

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •