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Thread: System randomly freezes or crashes to the login screen, glitches until rebooted

  1. #11
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    I apologize for the chain of comments! I'm also discussing this issue on IRC (#dri-devel on irc.freenode.org) and someone seemingly familiar with the code took a look at the logs I posted. Apparently this is a GPU lockup after all. They suggested I tell the llvm packagers to revert r280589. Someone else also mentioned a regression in llvm 3.9.1.

    The log of our conversation can also be found online, in case I happened to miss any significant details: https://people.freedesktop.org/~cbri...ate=2017-03-21
    openSUSE Tumbleweed x64, KDE Framework 5

  2. #12
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    You can get more immediate answers on the openSUSE Factory Mail List.
    I would recommend subscribing.
    My Linux Box
    OS:
    openSUSE 42.3 - Plasma 5.8.7
    OS:
    Tumbleweed Plasma 5.15.4
    ASUS P5Q | Intel Quad 6600 @3.02 GHz | 8GB G.SKILL RAM | Nvidia GeForce 750 Ti

  3. #13
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Quote Originally Posted by Romanator View Post
    You can get more immediate answers on the openSUSE Factory Mail List.
    I would recommend subscribing.
    Sent it there as well just now, granted no one's been noticing this and saying anything official for two weeks. Thanks for the suggestion.
    openSUSE Tumbleweed x64, KDE Framework 5

  4. #14
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Quote Originally Posted by MirceaKitsune View Post
    Sent it there as well just now, granted no one's been noticing this and saying anything official for two weeks. Thanks for the suggestion.
    I see the same problem happening on Leap 42.2, running KDE (Plasma, as the purists would like to symantecize ), so it is not exclusive to Tumbleweed. This is on an install I was working on for somebody else, but they wanted it quick and stable, so I installed another distro and desktop. I cannot, therefore, add much to the bug reports, unfortunately, as I do not have the machine at my disposal and it is not having that issue now.

    That same machine -- a Lenovo laptop -- ran openSUSE 13.1 with KDE4 flawlessly since the day 13.1 came out .

    But, as you have observed, there is a definite problem with openSUSE right now that seems to be getting mostly ignored by those who (should) be able to help.
    -Gerry Makaro
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    Solving Tech Mysteries since the Olden Days!
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  5. #15
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    BTW: Have you tried this, which seems to be helping in a similar situation?

    I had the same problem on openSUSE Leap 42.2.
    I used your suggestion and deleted
    Code:
    rm /usr/share/appdata/org.kde.gcompris.desktop
    rm /usr/share/applications/org.kde.gcompris.desktop
    And now, my desktop doesn't freeze anymore.
    I am curious if it will help you.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  6. #16
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Quote Originally Posted by Fraser_Bell View Post
    BTW: Have you tried this, which seems to be helping in a similar situation?

    I am curious if it will help you.
    Thank you for the suggestion! I don't however have gcompris installed, nor any of those two files. Also I don't believe the issue is KDE / Plasma exclusive: Some games still cause GPU freezes themselves... and at the end of the day Mesa and the drivers shouldn't allow applications using them to crash the system, so the flaw is still ultimately on their end.

    In any case, it helps to know someone can confirm this. Could you please check if the machine you noticed those crashes on also has an AMD card and uses the RadeonSI architecture?

    And if you want a stable distro, I still recommend openSUSE 42.2. This issue was only introduced in Tumbleweed about two weeks ago for me.
    openSUSE Tumbleweed x64, KDE Framework 5

  7. #17
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Quote Originally Posted by MirceaKitsune View Post
    Could you please check if the machine you noticed those crashes on also has an AMD card and uses the RadeonSI architecture?
    Nope, it is Intel Centrino.

    Code:
    And if you want a stable distro, I still recommend openSUSE 42.2. This  issue was only introduced in Tumbleweed about two weeks ago for me.
    Nope, complete lockup and only mouse pointer moves, Alt-Tab does not work, Ctrl-Esc does not work, clicks to not work, only Ctrl-Alt-Backspace x2 and log back in.

    Not suitable for an install & pickup/deliver situation where the client needs quick and stable up and running.

    First time in all these years I have had to use caution on whose machine I install openSUSE, which has me a bit worried about what is going on.

    Here is another one for you to test (although I will start another thread and file a bug report for it as soon as I get time):

    User cannot change their own password without root privileges???
    -Gerry Makaro
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    Solving Tech Mysteries since the Olden Days!
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    If I helped you, consider clicking the Star at the bottom left of my post.

  8. #18
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    ... oh, and why I think it might be KDE-related?

    Because, so far, all the numerous threads about similar freezes are people using KDE. But, that proves nothing, at this point. Could be Gnome or Xfce users have not experienced it as yet, or have not reported it in the forums.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  9. #19
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Interesting... the freeze might not be radeon exclusive then. GPU freezes might be more frequent with KDE because it has an advanced desktop compositing system, whereas others use a simpler rendering pipeline... this means that if there's an issue in a driver, it's likely to trigger it alongside games that use OpenGL. And it's sad to hear that 42.2 is in such a bad state too... Linux in general has a tendency to not work well with certain hardware unfortunately, because various drivers are always buggy.
    openSUSE Tumbleweed x64, KDE Framework 5

  10. #20
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    Default Re: System randomly freezes or crashes to the login screen, glitches until rebooted

    Well, a relief of some sort: At least I know this is NOT my beloved openSUSE!

    Seems it is happening with other distros, as well.

    And, it seems to be somewhat randomly targeting systems, and I even get the sense that the symptoms can slightly vary.

    I see this problem popping up on the IRC channels lately, as well as in the mailing lists.

    Here are some excerpts from the mailing lists:

    From the mailing lists:

    While that restarts plasmashell when it's working properly, it doesn't
    when the problem occurs. I just tried it now and got the following:

    $ Calling appendChild() on a null node does nothing.
    "Quitting application plasmashell failed. Error reported wasn\n
    org.freedesktop.DBus.Error.NoReply : Did not receive a reply. Possible
    causes include: the remote application did not send a reply, the message
    bus security policy blocked the reply, the reply timeout expired, or the
    network connection was broken."

    =====

    That doesn't work when it locks. I get the error:

    $ "Quitting application plasmashell failed. Error reported wasn\n
    org.freedesktop.DBus.Error.NoReply : Did not receive a reply. Possible
    causes include: the remote application did not send a reply, the message
    bus security policy blocked the reply, the reply timeout expired, or the
    network connection was broken."

    Like Patrick's suggestion, it will restart plasmashell when everything
    is normal, but not when the problem occurs.
    The only way I can get out of it is to use Ctl-Alt-Backspace to force a
    desktop shutdown.

    =====

    Sorry to be joining this thread late, but been on vacation... James, I too have been plagued by this failure on my laptop but for some mysterious reason, not on my desktop systems. They are all running the same version of OpenSuSE Leap42.2 and KDE/Plasma. I and others have also reported it, not only here on OpenSuSE but in other distros as well. Yes, the kicker bar freezes and nothing but open windows respond to the mouse or keyboard input. Something about Plasmashell appears to be sick...

    The best solution I have found so far is to leave a Konsole shell window open on my desktop. That way I can also get to it so as to issue the following two commands -

    killall plasmashell
    plasmashell &

    Do not issue this as root, but just do it under your own user account. Basically kill the plasmashell and restart it without regard to process ids. There are other ways to do this, as already has been pointed out, but like you I found problems and errors when I tried other approaches. This seems to be the more reliable way for me to get my desktop/plasmashell back.

    =====

    This same problem plagued Manjaro months ago, and was resolved by regular kde updates.

    While it lasted I used Marc's solution keyed into the little command window that popped up after pressing alt-f2.

    Any need to do this disappeared months ago as Manjaro is a rolling release and regular kde upgrades came along and the problem went away.

    I believe it was traced to invisible remnants of a screen overlay that had crashed but was not completely shut down and was still intercepting mouse and keyboard inputs on some areas of the screen.
    There were numerous hits in bugs.kde.org on this issue.

    For me it occurred on Intel video chipset desktop fwif.
    I wonder something: Are you using SDDM for the Display Manager? If so, can we rule out SDDM? Try installing KDM (I understand it is no longer installed by default) and switching to it, then find out if the freezing problem persists.

    I would test that, but I do not have an operating machine with 42.2, Tumbleweed, KDE-Plasma at this time.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

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