My Gweenview and Ark keep crashing

**louparker** · 23-Dec-2016, 10:12

When I go to open a zipped file of photos sent to me, Ark and Gwenview keeps crashing. When I go separately to Gwenview in the Graphics menu, it opens fine. If I choose GIMP, I can open pics fine. It is chosen as the preferred app, but I am baffled as to why Ark and Gwenview are not opening. I don't know where in the Konsole to re-link them if that is the issue. Thanks for any help.

**tsu2** · 23-Dec-2016, 11:00

You should more precisely describe your problem.

So, for examples...
- I assume when you say "sent to me" I assume you're talking about an email message using some unknown mail client you'd need to identify.
- When you describe opening the file with Gwenview and Gimp directly, I assume that you're saying you saved the image file to disk, then opened the app, then used that app to open the file instead of simply double-clicking or otherwise opening the file using a file manager like Dolphin or in an email application.

All of the above involves a lot of guessing which if wrong could lead to wrong analysis and comment.

TSU

**wolfi323** · 23-Dec-2016, 13:26

As mentioned, a bit more information would be needed here.
For the record, the latest ark and gwenview do not crash here (I'm on 13.2 though with the latest Qt 5.7.1, newer as Tumbleweed, and KDE Applications/Frameworks from the additional KDE repos).

What steps exactly are you doing when the applications crash?
In particular, how are ark and gwenview connected here.

You said that gwenview works fine when started from the application menu.
But can you open the same picture files then? Or does it also crash?

What about ark, can you run that from the application menu?
Does it crash when you then try to open the archive?

If possible, try to run ark/gwenview in konsole, reproduce the crash and post the output.

Also, what exactly means "they crash"?
You should get a crash dialog then, no?
Please post the backtrace ("Developer Information").

**wolfi323** · 23-Dec-2016, 13:37

Oh, and just to be sure that it's not caused by an incomplete update, try to run "sudo zypper dup".
If that doesn't help already, please also post your repo list:

Code:

zypper lr -d

**louparker** · 23-Dec-2016, 14:03

Originally Posted by wolfi323

Oh, and just to be sure that it's not caused by an incomplete update, try to run "sudo zypper dup".
If that doesn't help already, please also post your repo list:

Code:

zypper lr -d

When I try to open any pic, I get that popup that tells me that Gwenview closed unexpectantly, report the bug, etc. When I click on a zipped file, I get the popup that says Ark closed unexpectantly, please report bug. This is a recent event. I am not sure I am on kernel 4.8.14 if that info helps.

**louparker** · 23-Dec-2016, 15:32

aolorotolo:numix | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
10 | http-download.opensuse.org-4d7db85d | home:kkirill | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
11 | http-download.opensuse.org-7a974b71 | home:lemmy04 | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...USE_Leap_42.2/ |
12 | http-download.opensuse.org-95cc6f70 | openSUSE:Leap:42.1:Update | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.1/oss/ |
13 | http-download.opensuse.org-ac9ab8a9 | X11:xfce | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
14 | http-download.opensuse.org-b2207e7a | home:wtsch | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...USE_Leap_42.2/ |
15 | http-download.opensuse.org-bb39bb4e | home

0F | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...USE_Leap_42.1/ |
16 | http-download.opensuse.org-d98b59bb | Education | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
17 | http-download.opensuse.org-dc3714fb | home:m_clauss | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
18 | http-download.opensuse.org-e0e82233 | home:goldwynr | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...E_Factory_ARM/ |
19 | openSUSE-20160626-0 | openSUSE-20160626-0 | No | ---- | ---- | 99 | yast2 | hd:///?device=/dev/disk/by-id/scsi-1USB_DISK_2.0-part2 |
20 | openSUSE_Factory | openSUSE_Factory | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...nSUSE_Factory/ |
21 | openSUSE_Factory_standard | openSUSE_Factory_standard | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...tory_standard/ |
22 | openSUSE_Tumbleweed | openSUSE_Tumbleweed | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...USE_Tumbleweed |
23 | openSUSE_Tumbleweed_1 | openSUSE_Tumbleweed | Yes | (r ) Yes | Yes | 99 | rpm-md | http://ftp.gwdg.de/pub/linux/misc/pa...USE_Tumbleweed |
24 | openSUSE_Tumbleweed_2 | openSUSE_Tumbleweed | Yes | (r ) Yes | Yes | 99 | rpm-md | http://opensuse-guide.org/repo/openSUSE_Tumbleweed/ |
25 | openSUSE_Tumbleweed_3 | openSUSE_Tumbleweed | Yes | (r ) Yes | Yes | 99 | rpm-md | http://ftp.gwdg.de/pub/linux/packman...SE_Tumbleweed/ |
26 | openSUSE_Tumbleweed_4 | openSUSE_Tumbleweed | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/reposit...SE_Tumbleweed/ |
27 | repo-debug | openSUSE-Tumbleweed-Debug | Yes | (r ) Yes | Yes | 99 | yast2 | http://download.opensuse.org/debug/tumbleweed/repo/oss/ |
28 | x86_64 | x86_64 | Yes | (r ) Yes | Yes | 99 | rpm-md | http://dl.google.com/linux/chrome/rpm/stable/x86_64 |
tumbleweed@linux-04lf:~>

**gogalthorp** · 23-Dec-2016, 15:39

You have a couple of ARM repos. WHY

. Goodness knows what you have pulled in from there

**louparker** · 23-Dec-2016, 15:59

Originally Posted by gogalthorp

You have a couple of ARM repos. WHY

. Goodness knows what you have pulled in from there

Ihavenoidea.Nowafterzypperdup,igetthiserror:couldnotstartprocess.unabletocreateio-slave:Klaunchersaid:errorloading/usr/lib64/qt5/plugins/kf5/kio/desktop.so'Obviouslythetypingisnotworkingrighteither.willtrytorollbacktoprivouskernel.

**gogalthorp** · 23-Dec-2016, 16:08

Did you remove all ARM repo's first. They will kill your system

**wolfi323** · 23-Dec-2016, 17:12

Originally Posted by gogalthorp

Did you remove all ARM repo's first. They will kill your system

Actually they don't necessarily caused the problems. zypper should not install ARM packages on an x86 system...

Though some noarch package could probably break things too.

OTOH, the 42.1 update repo (#12) is definitely something that can (or will) break a Tumbleweed system.
Remove that in any case!

Actually I would suggest to disable (or remove) *all* repos for once except the main Tumbleweed repo and run "zypper dup", then you should at least have a working Tumbleweed system.

Then you can enable those repos you need again.

But you definitely do not need KDE:Frameworks5 and KDE:Applications because the packages from there end up in the main repo anyway after a few days. Better remove them to avoid problems.
And it's likely similar with X11:xfce and Education.

Also, you have some duplicates in there (e.g. the Google Chrome repo is there 3 times)

I'm not sure about all your home: repos, but especially with those it's better to be conservative, everybody can put anything in his/her home: repo.

Actually one of the main points of Tumbleweed is that you don't need extra repos to get newer software versions.
And the more repos you have, the more likely problems can arise.

Originally Posted by louparker

When I try to open any pic, I get that popup that tells me that Gwenview closed unexpectantly, report the bug, etc.

If you choose "Report the bug", you should get that crash dialog I mentioned.
But currently the backtrace is not necessary, your problems are likely caused by a mix of incompatible packages from different repos.