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Thread: Screen Freeze on Leap 42.2 only option is reboot

  1. #1

    Default Screen Freeze on Leap 42.2 only option is reboot

    Hi there,

    I'm getting a screen freeze about once or twice a day since i upgraded to Leap 42.2 from 42.1, the mouse still works but I cannot click anything or use the keyboard, other processes still seem to be running such as music playing.

    leaving it a while doesn't help, I gone out for a few hours and came back to it locked up. The only answer is to do a reboot by manually pushing the bitton on my PC.

    I have a HP p6-2260ea

    This is my graphics;

    09: PCI 02.0: 0300 VGA compatible controller (VGA)
    [Created at pci.378]
    Unique ID: _Znp.12NBFg9BiwF
    SysFS ID: /devices/pci0000:00/0000:00:02.0
    SysFS BusID: 0000:00:02.0
    Hardware Class: graphics card
    Device Name: "Onboard IGD"
    Model: "Intel 2nd Generation Core Processor Family Integrated Graphics Controller"
    Vendor: pci 0x8086 "Intel Corporation"
    Device: pci 0x0102 "2nd Generation Core Processor Family Integrated Graphics Controller"
    SubVendor: pci 0x103c "Hewlett-Packard Company"
    SubDevice: pci 0x2ada
    Revision: 0x09
    Driver: "i915"
    Driver Modules: "drm"
    Memory Range: 0xf7800000-0xf7bfffff (rw,non-prefetchable)
    Memory Range: 0xe0000000-0xefffffff (ro,non-prefetchable)
    I/O Ports: 0xf000-0xf03f (rw)
    IRQ: 31 (76715 events)
    Module Alias: "pci:v00008086d00000102sv0000103Csd00002ADAbc03sc00i00"
    Driver Info #0:
    Driver Status: i915 is active
    Driver Activation Cmd: "modprobe i915"
    Config Status: cfg=new, avail=yes, need=no, active=unknown

    Primary display adapter: #9


    Really hope you can help as otherwise I will have to go back to Leap 42.1 or try another Distro.

    Thanks.

  2. #2

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    ** Bump **

    Anyone?

  3. #3

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Hi!
    I have same problem.
    Plasma on Intel graphics.
    Desktop effects enable. Desktop theme - openSUSE or Breeze.

  4. #4
    Join Date
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    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    How did you perform the upgrade?
    Any theming stuff active apart from the defaults?
    Output from
    Code:
    zypper lr -d
    , between CODE tags, the # in the layout ribbon, please
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  5. #5
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    for plasma 5 to work on intel graphics you need to use/force uxa acceleration
    https://mail.kde.org/pipermail/kde-d...st/000088.html
    make the file /etc/X11/xorg.conf.d/20-intel.conf
    Code:
    kdesu kate /etc/X11/xorg.conf.d/20-intel.conf
    then paste this and save it
    Code:
    Section "Device"
       Identifier  "Intel Graphics"
       Driver      "intel"
       Option      "AccelMethod"  "uxa"
    EndSection

  6. #6

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Quote Originally Posted by Knurpht View Post
    How did you perform the upgrade?
    Any theming stuff active apart from the defaults?
    Output from
    Code:
    zypper lr -d
    , between CODE tags, the # in the layout ribbon, please
    Installed with just the defaults, I did have Leap 42.1 but I had some minor problems so I decided to do a fresh install from an ISO image, of course it recognised the partitions, secure boot etc. but it was effectively a start from scratch install.

    This is the output, I hope this is what you meant.

    # | Alias | Name | Enabled | GPG Check | Refresh | Priority | Type | URI | Service
    ---+-------------------------------------+-----------------------------------------+---------+-----------+---------+----------+--------+--------------------------------------------------------------------------+--------
    1 | PlexRepo | PlexRepo | No | ---- | No | 99 | NONE | https://downloads.plex.tv/repo/rpm/x86_64/ |
    2 | download.opensuse.org-non-oss | Main Repository (NON-OSS) | Yes | (r ) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distrib.../repo/non-oss/ |
    3 | download.opensuse.org-non-oss_1 | Update Repository (Non-Oss) | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/non-oss/ |
    4 | download.opensuse.org-oss | Main Repository (OSS) | Yes | (r ) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distrib...42.2/repo/oss/ |
    5 | download.opensuse.org-oss_1 | Main Update Repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/oss |
    6 | google-chrome | google-chrome | Yes | (r ) Yes | Yes | 99 | rpm-md | http://dl.google.com/linux/chrome/rpm/stable/x86_64 |
    7 | http-download.opensuse.org-aee706a0 | openSUSE:Leap:42.2:Update | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/oss/ |
    8 | openSUSE-42.2-0 | openSUSE-42.2-0 | No | ---- | No | 99 | yast2 | cd:///?devices=/dev/disk/by-id/ata-hp_DVD_A_DH16ACSH_388217917322 |
    9 | packman.inode.at-suse | Packman Repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://packman.inode.at/suse/openSUSE_Leap_42.2/ |
    10 | repo-debug | openSUSE-Leap-42.2-Debug | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/d...42.2/repo/oss/ |
    11 | repo-debug-non-oss | openSUSE-Leap-42.2-Debug-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/d.../repo/non-oss/ |
    12 | repo-debug-update | openSUSE-Leap-42.2-Update-Debug | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/u...leap/42.2/oss/ |
    13 | repo-debug-update-non-oss | openSUSE-Leap-42.2-Update-Debug-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/u.../42.2/non-oss/ |
    14 | repo-source | openSUSE-Leap-42.2-Source | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/source/...42.2/repo/oss/ |
    15 | repo-source-non-oss | openSUSE-Leap-42.2-Source-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/source/.../repo/non-oss/ |

    Thanks.

  7. #7

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Quote Originally Posted by I_A View Post
    for plasma 5 to work on intel graphics you need to use/force uxa acceleration
    https://mail.kde.org/pipermail/kde-d...st/000088.html
    make the file /etc/X11/xorg.conf.d/20-intel.conf
    Code:
    kdesu kate /etc/X11/xorg.conf.d/20-intel.conf
    then paste this and save it
    Code:
    Section "Device"
       Identifier  "Intel Graphics"
       Driver      "intel"
       Option      "AccelMethod"  "uxa"
    EndSection
    I'll give this a go and see what happens.

    Thanks!

  8. #8
    Join Date
    Sep 2016
    Location
    France - Alpes-de-Hautes-Provence
    Posts
    8

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Same here on Intel Graphic ( Lenovo E330)

    I'll give this a go too and let you know.
    Many thanks anyway !

  9. #9

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Quote Originally Posted by I_A View Post
    for plasma 5 to work on intel graphics you need to use/force uxa acceleration
    https://mail.kde.org/pipermail/kde-distro-packagers/2015-August/000088.html [/CODE]
    Thanks! Very! Very mach!!
    I added this file and later I will look what will turn out

  10. #10

    Default Re: Screen Freeze on Leap 42.2 only option is reboot

    Quote Originally Posted by ajwillis View Post
    Installed with just the defaults, I did have Leap 42.1 but I had some minor problems so I decided to do a fresh install from an ISO image, of course it recognised the partitions, secure boot etc. but it was effectively a start from scratch install.

    This is the output, I hope this is what you meant.

    # | Alias | Name | Enabled | GPG Check | Refresh | Priority | Type | URI | Service
    ---+-------------------------------------+-----------------------------------------+---------+-----------+---------+----------+--------+--------------------------------------------------------------------------+--------
    1 | PlexRepo | PlexRepo | No | ---- | No | 99 | NONE | https://downloads.plex.tv/repo/rpm/x86_64/ |
    2 | download.opensuse.org-non-oss | Main Repository (NON-OSS) | Yes | (r ) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distrib.../repo/non-oss/ |
    3 | download.opensuse.org-non-oss_1 | Update Repository (Non-Oss) | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/non-oss/ |
    4 | download.opensuse.org-oss | Main Repository (OSS) | Yes | (r ) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distrib...42.2/repo/oss/ |
    5 | download.opensuse.org-oss_1 | Main Update Repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/oss |
    6 | google-chrome | google-chrome | Yes | (r ) Yes | Yes | 99 | rpm-md | http://dl.google.com/linux/chrome/rpm/stable/x86_64 |
    7 | http-download.opensuse.org-aee706a0 | openSUSE:Leap:42.2:Update | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/leap/42.2/oss/ |
    8 | openSUSE-42.2-0 | openSUSE-42.2-0 | No | ---- | No | 99 | yast2 | cd:///?devices=/dev/disk/by-id/ata-hp_DVD_A_DH16ACSH_388217917322 |
    9 | packman.inode.at-suse | Packman Repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://packman.inode.at/suse/openSUSE_Leap_42.2/ |
    10 | repo-debug | openSUSE-Leap-42.2-Debug | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/d...42.2/repo/oss/ |
    11 | repo-debug-non-oss | openSUSE-Leap-42.2-Debug-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/d.../repo/non-oss/ |
    12 | repo-debug-update | openSUSE-Leap-42.2-Update-Debug | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/u...leap/42.2/oss/ |
    13 | repo-debug-update-non-oss | openSUSE-Leap-42.2-Update-Debug-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/u.../42.2/non-oss/ |
    14 | repo-source | openSUSE-Leap-42.2-Source | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/source/...42.2/repo/oss/ |
    15 | repo-source-non-oss | openSUSE-Leap-42.2-Source-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/source/.../repo/non-oss/ |

    Thanks.
    Same here but on a HP 6320nc. I will give the fix a try.

    /Tomas Jensen

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