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Thread: k3b / DVD drive error - unusable

  1. #1
    rjwilmsi NNTP User

    Default k3b / DVD drive error - unusable


    Below is the console output of two sessions with k3b: in the first
    attempting to burn a couple of files to a DVD-RW fails, then on second
    launch of k3b it says it can't find my DVD drive. On Windows the drive
    works fine.

    I have already added my user to the cdrom and disk group and upped the
    permissions on /dev/sr0 but to no avail (running k3b as root makes no
    difference).

    opensuse 11.1 64-bit, k3b 1.0.5


    Code:
    --------------------

    RJW@linux-0zcm:~> k3b &
    [1] 5591
    RJW@linux-0zcm:~> kbuildsycoca running...
    (K3bDevice::HalConnection) initializing HAL >= 0.5
    Mapping udi /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N to device /dev/sr0
    /dev/sr0 resolved to /dev/sr0
    /dev/sr0 is block device (0)
    /dev/sr0 seems to be cdrom
    bus: 1, id: 0, lun: 0
    (K3bDevice:evice) /dev/sr0: init()
    (K3bDevice:evice) /dev/sr0 feature: CD Mastering
    (K3bDevice:evice) /dev/sr0 feature: CD Track At Once
    (K3bDevice:evice) /dev/sr0 feature: DVD Read (MMC5)
    (K3bDevice:evice) /dev/sr0 feature: DVD+R
    (K3bDevice:evice) /dev/sr0 feature: DVD+RW
    (K3bDevice:evice) /dev/sr0 feature: DVD+R Double Layer
    (K3bDevice:evice) /dev/sr0 feature: DVD-R/-RW Write
    (K3bDevice:evice) /dev/sr0 feature: Rigid Restricted Overwrite
    (K3bDevice:evice) /dev/sr0 feature: Layer Jump Recording
    (K3bDevice:evice) /dev/sr0 unknown profile: 2
    (K3bDevice:evice) /dev/sr0: dataLen: 60
    (K3bDevice:evice) /dev/sr0: checking for TAO
    (K3bDevice:evice) /dev/sr0: checking for SAO
    (K3bDevice:evice) /dev/sr0: checking for SAO_R96P
    (K3bDevice:evice) /dev/sr0: checking for SAO_R96R
    (K3bDevice:evice) /dev/sr0: checking for RAW_R16
    (K3bDevice:evice) /dev/sr0: checking for RAW_R96P
    (K3bDevice:evice) /dev/sr0: checking for RAW_R96R
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE dataLen = 24
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE successful with reported length: 20
    (K3bDevice:evice) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
    (K3bDevice:evice) /dev/sr0 : 11080 KB/s
    (K3bDevice:eviceManager) setting current write speed of device /dev/sr0 to 11080
    /dev/sr0 resolved to /dev/sr0
    (K3bDevice:eviceManager) dev /dev/sr0 already found
    (K3bDevice:eviceManager) found config entry for devicetype: TSSTcorp CDDVDW TS-L632N
    Devices:
    ------------------------------
    Blockdevice: /dev/sr0
    Generic device:
    Vendor: TSSTcorp
    Description: CDDVDW TS-L632N
    Version: SC02
    Write speed: 11080
    Profiles: DVD-ROM, DVD-R Sequential, DVD-R Dual Layer Sequential, DVD-R Dual Layer Jump, DVD-RAM, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-ROM, CD-R, CD-RW
    Read Cap: DVD-ROM, DVD-R, DVD-R Sequential, DVD-R Dual Layer, DVD-R Dual Layer Jump, DVD-RW, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-ROM, CD-R, CD-RW
    Write Cap: DVD-R, DVD-R Sequential, DVD-R Dual Layer, DVD-R Dual Layer Jump, DVD-RW, DVD-RW Restricted Overwrite, DVD-RW Sequential, DVD+RW, DVD+R, DVD+R Dual Layer, CD-R, CD-RW
    Writing modes: SAO, TAO, RAW, SAO/R96P, SAO/R96R, RAW/R16, RAW/R96P, RAW/R96R, Restricted Overwrite, Layer Jump
    Reader aliases: /dev/sr0
    ------------------------------
    First sec data area: 43:41:33 (LBA 196608) (402653184
    Last sec data area: 00:00:00 (LBA 0) (0 Bytes)
    Last sec layer 1: 00:00:00 (LBA 0) (0 Bytes)
    Layer 1 length: 00:00:01 (LBA 1) (2048 Bytes)
    Layer 2 length: 00:00:00 (LBA 0) (0 Bytes)
    DiskInfo:
    Mediatype: DVD-RW Sequential
    Current Profile: DVD-RW Sequential
    Disk state: empty
    Empty: 1
    Rewritable: 1
    Appendable: 0
    Sessions: 0
    Tracks: 0
    Layers: 1
    Capacity: 510:38:38 (LBA 2297888) (4706074624 Bytes)
    Remaining size: 510:38:38 (LBA 2297888) (4706074624 Bytes)
    Used Size: 00:00:00 (LBA 0) (0 Bytes)
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE dataLen = 24
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE successful with reported length: 20
    (K3bDevice:evice) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
    (K3bDevice:evice) /dev/sr0 : 2770 KB/s
    adding udi /org/freedesktop/Hal/devices/volume_empty_dvd_rw
    (K3bDevice:evice) /dev/sr0: GET CONFIGURATION length det failed.
    (K3bDevice:evice) /dev/sr0: GET CONFIGURATION length det failed.
    First sec data area: 43:41:33 (LBA 196608) (402653184
    Last sec data area: 00:00:00 (LBA 0) (0 Bytes)
    Last sec layer 1: 00:00:00 (LBA 0) (0 Bytes)
    Layer 1 length: 00:00:01 (LBA 1) (2048 Bytes)
    Layer 2 length: 00:00:00 (LBA 0) (0 Bytes)
    (K3bDevice:evice) /dev/sr0: GET CONFIGURATION length det failed.
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE dataLen = 24
    (K3bDevice:evice) /dev/sr0: GET PERFORMANCE successful with reported length: 20
    (K3bDevice:evice) /dev/sr0: Number of supported write speeds via GET PERFORMANCE: 1
    (K3bDevice:evice) /dev/sr0 : 2770 KB/s

    --------------------


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    rjwilmsi
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  2. #2
    rjwilmsi NNTP User

    Default Re: k3b / DVD drive error - unusable


    and the rest of the output:


    Code:
    --------------------


    (K3bDevice::HalConnection) lock queued for /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N
    (K3bDevice::HalConnection) unlock queued for /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N
    (K3bDevice::ScsiCommand) failed:
    command: PREVENT ALLOW MEDIUM REMOVAL (1e)
    errorcode: 0
    sense key: NO SENSE (2)
    asc: 0
    ascq: 0
    (K3bDevice::ScsiCommand) failed:
    command: START STOP UNIT (1b)
    errorcode: 0
    sense key: NO SENSE (2)
    asc: 0
    ascq: 0
    (K3bDevice::ScsiCommand) failed:
    command: START STOP UNIT (1b)
    errorcode: 0
    sense key: NO SENSE (2)
    asc: 0
    ascq: 0
    removing udi /org/freedesktop/Hal/devices/volume_empty_dvd_rw
    ICE default IO error handler doing an exit(), pid = 5791, errno = 11
    k3b &
    [2] 5829
    [1] Done k3b
    RJW@linux-0zcm:~> kbuildsycoca running...
    (K3bDevice::HalConnection) initializing HAL >= 0.5
    Mapping udi /org/freedesktop/Hal/devices/storage_model_CDDVDW_TS_L632N to device /dev/sr0
    /dev/sr0 resolved to /dev/sr0
    /dev/sr0 is block device (0)
    (K3bDevice::ScsiCommand) failed:
    command: INQUIRY (12)
    errorcode: 0
    sense key: NO SENSE (2)
    asc: 0
    ascq: 0
    (K3bDevice:evice) Unable to do inquiry. /dev/sr0 is not a cdrom device
    /dev/sr0 resolved to /dev/sr0
    /dev/sr0 is block device (0)
    (K3bDevice::ScsiCommand) failed:
    command: INQUIRY (12)
    errorcode: 0
    sense key: NO SENSE (2)
    asc: 0
    ascq: 0
    (K3bDevice:evice) Unable to do inquiry. /dev/sr0 is not a cdrom device
    Devices:
    ------------------------------

    --------------------


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    rjwilmsi
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  3. #3
    rjwilmsi NNTP User

    Default Re: k3b / DVD drive error - unusable


    Hmm, having said that the drive works without errors on Windows, it now
    doesn't. CD-RW burns fine and all DVDs can be read on suse and Windows,
    but neither will now burn a DVD-RW (though same disc burns fine on
    another suse machine).

    The error above seems to be the linux handling of a DVD burner with
    some problems.


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  4. #4
    ken yap NNTP User

    Default Re: k3b / DVD drive error - unusable


    How old is the drive? I get a lot of failed optical drives in my e-waste
    stream from refurbishing older computers.


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  5. #5
    mckeeshop NNTP User

    Default Re: k3b / DVD drive error - unusable


    Hello,
    there are bits a pieces of this problem all over the forums. I too was
    experiencing it.

    There is a 'bug here'
    (https://bugzilla.novell.com/show_bug.cgi?id=408252) in Policy kit. I
    have tried the proposed patch. It works, but most users will likely
    want to wait for the fix to be published via Update.


    --
    SUSE 11.0
    Ubuntu 8.04
    ------------------------------------------------------------------------
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  6. #6
    ken yap NNTP User

    Default Re: k3b / DVD drive error - unusable


    I thought you said the drive didn't burn either in Windows. I don't see
    how a policykit bug can affect another OS?


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  7. #7
    oldcpu NNTP User

    Default Re: k3b / DVD drive error - unusable


    Not sure if it is relevant, but I experienced on 2 of my 3 openSUSE-11.1
    PCs a hiccup where k3b did not recognize my DVD burner as a regular
    user, but did as user root.

    I ended (as a work around) adding my regular user to be a member of
    group cdrom and group disk, restarted, and that worked around the
    problem. I saw a post somewhere purportedly identifying this as a hal
    problem.

    I note this problem did not exist in openSUSE-11.1 beta5 (nor I believe
    in RC1) and hence I think it was introduced during a last minute change
    between RC1 and GM (speculation on my part). I know there were some
    last minute changes made after RC1 to add external USB NTFS hotplug
    read-write functionality (which does work for the first time) and I'm
    wondering if it was in those sorts of last minute changes (perhaps not
    that but others) that this k3b hiccup was introduced.


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  8. #8
    rjwilmsi NNTP User

    Default Re: k3b / DVD drive error - unusable


    Yes, after some further investigation I believe that the problem I have
    is with my DVD drive (or perhaps an incompatibility between my DVD-RW
    media and my DVD drive) since I do have some problems with it on Windows
    as well. I have successfully burned a CD-RW on both opensuse 11.1 and
    Windows and can read the same DVD-RW on both systems. At some point I
    will try burning a DVD-R to see whether that works.


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