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Thread: microfocus login for forums and bugzilla does not work in Firefox

  1. #1

    Default microfocus login for forums and bugzilla does not work in Firefox

    I can't log in to https://bugzilla.opensuse.org/ or https://forums.opensuse.org using Firefox. It does work with Konqueror.

    Once the https://login.microfocus.com/ page comes up, after pressing "Login", the address bar flashes yellow and returns me to the same page.
    This might have something to do with third-party cookies, but I can't find any information about how to add them as exception in Firefox. I'm blocking third-party cookies in Firefox.

    On the other hand, if I disable cookie blocking, it doesn't work either. Any pointers?

  2. #2
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    Default Re: microfocus login for forums and bugzilla does not work in Firefox

    Quote Originally Posted by Serverhamster View Post
    On the other hand, if I disable cookie blocking, it doesn't work either. Any pointers?
    It should work. But you might need to first close all instances of firefox, so that session cookies are deleted. Then start over. Alternatively, try login to the site in a firefox private window, and keep that window open until you are ready to logout or your login session expires.

    I do occasionally run into a "redirect loop" problem, and that happens more often with firefox than with konqueror. When that happens, closing the browser (to delete session cookies) and starting over usually works.
    openSUSE Leap 15.1; KDE Plasma 5;
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    Default Re: microfocus login for forums and bugzilla does not work in Firefox

    Quote Originally Posted by Serverhamster View Post
    I missed this part.

    If I first login to bugzilla with firefox, then I cannot login to the forum. I get a redirect loop. I haven't recently tried it the other way (first login to the forum). I usually login with konqueror, and that's what I'm using now.
    openSUSE Leap 15.1; KDE Plasma 5;
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  4. #4

    Default Re: microfocus login for forums and bugzilla does not work in Firefox

    or chromium......

  5. #5
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    Default Re: microfocus login for forums and bugzilla does not work inFirefox

    On Sat, 28 Nov 2015 14:06:01 +0000, Serverhamster wrote:

    > I can't log in to https://bugzilla.opensuse.org/ or
    > https://forums.opensuse.org using Firefox. It does work with Konqueror.
    >
    > Once the https://login.microfocus.com/ page comes up, after pressing
    > "Login", the address bar flashes yellow and returns me to the same page.
    > This might have something to do with third-party cookies, but I can't
    > find any information about how to add them as exception in Firefox. I'm
    > blocking third-party cookies in Firefox.
    >
    > On the other hand, if I disable cookie blocking, it doesn't work either.
    > Any pointers?


    Yes, third party cookies are required for the authentication to work - in
    general, authentication requires the use of cookies.

    You will probably need to unblock third party cookies and then clear
    cache and cookies before you try again.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  6. #6
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    Default Re: microfocus login for forums and bugzilla does not work inFirefox

    Quote Originally Posted by hendersj View Post
    On Sat, 28 Nov 2015 14:06:01 +0000, Serverhamster wrote:

    > I can't log in to https://bugzilla.opensuse.org/ or
    > https://forums.opensuse.org using Firefox. It does work with Konqueror.
    >
    > Once the https://login.microfocus.com/ page comes up, after pressing
    > "Login", the address bar flashes yellow and returns me to the same page.
    > This might have something to do with third-party cookies, but I can't
    > find any information about how to add them as exception in Firefox. I'm
    > blocking third-party cookies in Firefox.
    >
    > On the other hand, if I disable cookie blocking, it doesn't work either.
    > Any pointers?


    Yes, third party cookies are required for the authentication to work - in
    general, authentication requires the use of cookies.

    You will probably need to unblock third party cookies and then clear
    cache and cookies before you try again.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C
    ???

    I use Firefox to log into the Forums, have all along, and all that time I have Firefox "Accept third-party cookies" set to "Never".

    No problems.

    So, OP's problem must be something else. Possibly, a blocked cookie in "Exceptions"?
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

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