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Thread: SATA exceptions with 4.3.3-1-pre kernel?

  1. #1

    Default SATA exceptions with 4.3.3-1-pre kernel?

    I recently upgraded (zypper dup) to the 20151218 Tumbleweed release. I've noticed that I'm occasionally getting SATA errors, though these do NOT occur if I revert to the older 4.3.0-2-pre kernel rather than the 4.3.3-1-pre version that was upgraded.

    I was naturally concerned that this might be the early signs of a disk failure! But I'm less worried if an older kernel does not report problems. Is anyone else seeing these errors?

    Code:
    [   91.622350] ata1.00: exception Emask 0x10 SAct 0x180000 SErr 0x0 action 0x6 frozen
    [   91.622360] ata1.00: irq_stat 0x08000000, interface fatal error
    [   91.622375] ata1.00: failed command: READ FPDMA QUEUED
    [   91.622381] ata1.00: cmd 60/08:98:f8:fd:80/00:00:00:00:00/40 tag 19 ncq 4096 in
    [   91.622384] ata1.00: status: { DRDY }
    [   91.622386] ata1.00: failed command: READ FPDMA QUEUED
    [   91.622391] ata1.00: cmd 60/08:a0:f8:1c:01/00:00:02:00:00/40 tag 20 ncq 4096 in
    [   91.622393] ata1.00: status: { DRDY }
    [   91.622398] ata1: hard resetting link
    [   91.942584] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
    [   91.945232] ata1.00: ACPI cmd ef/02:00:00:00:00:a0 (SET FEATURES) succeeded
    [   91.945248] ata1.00: ACPI cmd f5/00:00:00:00:00:a0 (SECURITY FREEZE LOCK) filtered out
    [   91.945255] ata1.00: ACPI cmd ef/10:03:00:00:00:a0 (SET FEATURES) filtered out
    [   91.950801] ata1.00: ACPI cmd ef/02:00:00:00:00:a0 (SET FEATURES) succeeded
    [   91.950814] ata1.00: ACPI cmd f5/00:00:00:00:00:a0 (SECURITY FREEZE LOCK) filtered out
    [   91.950821] ata1.00: ACPI cmd ef/10:03:00:00:00:a0 (SET FEATURES) filtered out
    [   91.953920] ata1.00: configured for UDMA/133
    [   91.953975] ata1: EH complete
    Code:
    # smartctl -a /dev/sda     
    smartctl 6.3 2015-02-08 r4039 [i686-linux-4.3.0-2-pae] (SUSE RPM)
    Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org
    
    === START OF INFORMATION SECTION ===
    Model Family:     Western Digital Scorpio Black
    Device Model:     WDC WD3200BEKT-08PVMT1
    Serial Number:    WD-WXL1A71C2979
    LU WWN Device Id: 5 0014ee 2b0dd59c7
    Firmware Version: 02.01A02
    User Capacity:    320,072,933,376 bytes [320 GB]
    Sector Size:      512 bytes logical/physical
    Rotation Rate:    7200 rpm
    Device is:        In smartctl database [for details use: -P show]
    ATA Version is:   ATA8-ACS (minor revision not indicated)
    SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
    Local Time is:    Mon Dec 28 14:21:34 2015 GMT
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    
    General SMART Values:
    Offline data collection status:  (0x00) Offline data collection activity
                                            was never started.
                                            Auto Offline Data Collection: Disabled.
    Self-test execution status:      (   0) The previous self-test routine completed
                                            without error or no self-test has ever 
                                            been run.
    Total time to complete Offline 
    data collection:                ( 5880) seconds.
    Offline data collection
    capabilities:                    (0x7b) SMART execute Offline immediate.
                                            Auto Offline data collection on/off support.
                                            Suspend Offline collection upon new
                                            command.
                                            Offline surface scan supported.
                                            Self-test supported.
                                            Conveyance Self-test supported.
                                            Selective Self-test supported.
    SMART capabilities:            (0x0003) Saves SMART data before entering
                                            power-saving mode.
                                            Supports SMART auto save timer.
    Error logging capability:        (0x01) Error logging supported.
                                            General Purpose Logging supported.
    Short self-test routine 
    recommended polling time:        (   2) minutes.
    Extended self-test routine
    recommended polling time:        (  61) minutes.
    Conveyance self-test routine
    recommended polling time:        (   5) minutes.
    SCT capabilities:              (0x7037) SCT Status supported.
                                            SCT Feature Control supported.
                                            SCT Data Table supported.
    
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       1
      3 Spin_Up_Time            0x0027   158   140   021    Pre-fail  Always       -       1091
      4 Start_Stop_Count        0x0032   097   097   000    Old_age   Always       -       3544
      5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
      7 Seek_Error_Rate         0x002f   100   253   051    Pre-fail  Always       -       0
      9 Power_On_Hours          0x0032   096   096   000    Old_age   Always       -       3614
     10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
     11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
     12 Power_Cycle_Count       0x0032   097   097   000    Old_age   Always       -       3526
    192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       24
    193 Load_Cycle_Count        0x0032   116   116   000    Old_age   Always       -       252168
    194 Temperature_Celsius     0x0022   108   100   000    Old_age   Always       -       35
    196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
    197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
    198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
    199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       3
    200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0
    240 Head_Flying_Hours       0x0032   097   097   000    Old_age   Always       -       2820
    
    SMART Error Log Version: 1
    No Errors Logged
    
    SMART Self-test log structure revision number 1
    Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
    # 1  Vendor (0x50)       Completed without error       00%         0         -
    
    SMART Selective self-test log data structure revision number 1
     SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
        1        0        0  Not_testing
        2        0        0  Not_testing
        3        0        0  Not_testing
        4        0        0  Not_testing
        5        0        0  Not_testing
    Selective self-test flags (0x0):
      After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.

  2. #2

    Default Re: SATA exceptions with 4.3.3-1-pre kernel?

    Quote Originally Posted by nick_battle View Post
    though these do NOT occur if I revert to the older 4.3.0-2-pre kernel rather than the 4.3.3-1-pre version that was upgraded.
    Those kernel names should be *-pae of course, not -pre :-)

  3. #3
    Join Date
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    Default Re: SATA exceptions with 4.3.3-1-pre kernel?

    Why are you suing pae? If 32bit the normal desktop kernel has pae enabled

  4. #4

    Default Re: SATA exceptions with 4.3.3-1-pre kernel?

    Quote Originally Posted by gogalthorp View Post
    Why are you suing pae? If 32bit the normal desktop kernel has pae enabled
    I am 32-bit, yes, but I don't remember making a "pae" choice at any time. I don't know what "pae" means (as my earlier typos show! I assumed it was -pre(release)). You're saying there is an alternative kernel build that I can choose somehow? Might this be relevant to the SATA problem?

    Incidentally, thinking it might be an intermittent hardware problem, I just rebooted to the later kernel again, but it immediately failed in exactly the same way. Is it possible to find out whether there were any SATA driver(?) changes in the recent upgrade?

    Cheers,
    -nick

  5. #5
    Join Date
    Nov 2009
    Location
    West Virginia Sector 13
    Posts
    16,187

    Default Re: SATA exceptions with 4.3.3-1-pre kernel?

    It is a technique to allow a 32 bit processor to address more then 4 gig. ( the largest number you can have in a 32 bit binary number is 4gig. Thus the limit. It is a sort of bank switching but does put limits on the size of any process.

    In any case it is not normal to use and for years the desktop flavour of kernel has had PAE active. You are probably using it because some where in the past you did need it. but it is old tech and not really needed and may not be truly supported any more . You really should really change the kernel to desktop. Note that in Leap desktop is discontinued in favour of default. Not at all sure about Tumbleweed.

    And I wonder why someone that did not know the above is using a rolling disto that is much harder to maintain and use then say 13.2. Since 32 bit is not supported in Leap I wonder how long it will be in Tumbleweed???

  6. #6

    Default Re: SATA exceptions with 4.3.3-1-pre kernel?

    Quote Originally Posted by gogalthorp View Post
    In any case it is not normal to use and for years the desktop flavour of kernel has had PAE active. You are probably using it because some where in the past you did need it. but it is old tech and not really needed and may not be truly supported any more . You really should really change the kernel to desktop. Note that in Leap desktop is discontinued in favour of default. Not at all sure about Tumbleweed.
    OK, thanks for the explanation and tip. I've just switched to 4.3.3-1-default, and so far (crosses fingers) it all looks fine. With the PAE build, the SATA error would occur predictably, usually somewhere through the process of cranking up KDE. So perhaps there is something not quite right with the PAE build, but it's not a problem in the default by the look of it.

    The only oddity I did notice after the switch was the message "Failed to find cpu0 device mode" in the boot sequence. I didn't get that before, but... it's somehow less worrying than a dodgy disk drive.

    Thanks again.

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