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Thread: Cannot eject tape from LTO device

  1. #11
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    Default Re: Cannot eject tape from LTO device

    On Wed, 02 Dec 2015 01:06:01 +0000, heyjoe wrote:

    > Code: --------------------
    >
    > # lsscsi [0:0:0:0] disk ATA WDC WD1003FBYX-0 1V02 /dev/sda
    > [1:0:0:0] disk ATA WDC WD5003ABYX-0 1S01 /dev/sdb
    > [2:0:0:0] disk ATA HDS722516VLSA80 A63A /dev/sdc
    > [3:0:0:0] cd/dvd HL-DT-ST DVDRAM GH24NSC0 LK00 /dev/sr0
    > [4:0:0:0] disk ATA INTEL SSDSC2BB24 0370 /dev/sdd
    > [5:0:0:0] disk ATA WDC WD4001FAEX-0 1L01 /dev/sde
    > [8:0:3:0] tape IBM HH LTO Gen 2 0468 /dev/st0
    >
    > --------------------


    Definitely looks like /dev/st0 should work. You might contact the
    manufacturer/reseller and find out if they have seen anything like this
    before.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  2. #12

    Default Re: Cannot eject tape from LTO device

    Quote Originally Posted by hendersj View Post
    Definitely looks like /dev/st0 should work.
    I have shown that /dev/st0 does not work. Also AFAIK /dev/st0 and /dev/nst0 are the same device with the only difference that nst0 does not rewind the tape after performing a task.

    You might contact the manufacturer/reseller and find out if they have seen anything like this before.
    The manufacturer is IBM, the reseller is ebay

    If I contact IBM and tell them "I have this device. In openSUSE 12.2 the eject command works and in Leap 42.1 it doesn't" obviously the answer will be "then that is not a problem with the device but with the software" and they will send me back here.

    So what am I to do?

  3. #13
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    Default Re: Cannot eject tape from LTO device

    On Wed, 02 Dec 2015 09:26:01 +0000, heyjoe wrote:

    > hendersj;2740775 Wrote:
    >>
    >> Definitely looks like /dev/st0 should work.

    >
    > I have shown that /dev/st0 does not work. Also AFAIK /dev/st0 and
    > /dev/nst0 are the same device with the only difference that nst0 does
    > not rewind the tape after performing a task.
    >
    >> You might contact the manufacturer/reseller and find out if they have
    >> seen anything like this before.

    > The manufacturer is IBM, the reseller is ebay
    >
    > If I contact IBM and tell them "I have this device. In openSUSE 12.2 the
    > eject command works and in Leap 42.1 it doesn't" obviously the answer
    > will be "then that is not a problem with the device but with the
    > software" and they will send me back here.
    >
    > So what am I to do?


    I would still be inclined to ask them - you don't now what their answer
    will be, and you might get a support tech who has seen the problem before.

    In the meantime, maybe someone else here will have an idea as well. But
    asking the vendor/manufacturer as well isn't a bad approach.

    It may well be that it's not the release of openSUSE, but something in
    the kernel version that's used, and a kernel change is something IBM may
    have some awareness of.

    Jim
    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  4. #14

    Default Re: Cannot eject tape from LTO device

    I looked at IBM's site. It seems they give only paid technical support and there is no way to write to them about technical questions. However I have sent to their general inquiry email address, not sure if they will answer.

  5. #15
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    Default Re: Cannot eject tape from LTO device

    On Wed, 02 Dec 2015 23:36:01 +0000, heyjoe wrote:

    > I looked at IBM's site. It seems they give only paid technical support
    > and there is no way to write to them about technical questions. However
    > I have sent to their general inquiry email address, not sure if they
    > will answer.


    Fair enough - hopefully someone else will jump in here with some ideas as
    well.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  6. #16

    Default Re: Cannot eject tape from LTO device

    Thanks Jim. I hope for the same.

  7. #17
    Join Date
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    Belleville, Ontario, Canada
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    Post Re: Cannot eject tape from LTO device

    Quote Originally Posted by arvidjaar View Post
    For tapes​?!? Amusing ...

    LOL Completely forgot about that.
    "Making rich people richer doesn't make the rest of us richer."
    Ha-Joon Chang

    openSUSE 15.0 4.12.14-lp150.12.45-default x64

  8. #18

    Default Re: Cannot eject tape from LTO device

    No reply from IBM at all.

    I hope someone here can help.

  9. #19

    Default Re: Cannot eject tape from LTO device

    Where/who should I ask?

  10. #20

    Default Solved

    Ok, I finally found a solution. Let me share it in case someone else runs into this:

    Code:
    # mt -f /dev/nst0 offline
    This will eject the tape.

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