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Thread: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

  1. #1

    Default Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    I'm using a clean install of Leap, and am liking it 90% of the time. The other 10% are problems that I need to fix. This is one of them.

    After suspending to RAM, when I resume one of the following four things happen:


    1. The keyboard is frozen HARD and can NOT be fixed. Hitting NumLock or CapsLock does not turn their lights on or off; hitting Fn keys (Fn+F5 to toggle the touchpad on my machine, for example) does nothing; I can't open virtual terminals; even the Magic SysRq keys do NOT work. It's as if the keyboard cable had been cut. The only solution to this is to hold the power button for 10 seconds to shut of the computer.
    2. The keyboard is frozen hard but by closing the lid, waiting, and opening it again (2-3 times sometimes) I can get it to work. This may or may not be the same problem as above.
    3. After logging back in, the desktop is a black screen, there are no panels, and only a mouse cursor is visible. Here I can try to restart plasma5, but it tends to not last, so I have to reboot.
    4. Normal operation. Probably happens only 40-50% of the time.


    What's going on here? 1 and 2 happened every once in a while in 13.2 (say, 1 of every 20 times I resumed). 3. Never happened. Now, 1 and 2 happen maybe 40% of the time and 3 the other 10%.

    Thanks for any help!

    Code:
    $ sudo inxi -Fxxzroot's password:
    System:    Host: MyBox Kernel: 4.1.12-1-default x86_64 (64 bit, gcc: 4.8.5) 
               Console tty 0 Distro: /etc/SuSE-release corrupted, use -% to override
    Machine:   System: TOSHIBA product: Satellite P55-B version: PSPNUP Chassis: type: 10
               Mobo: TOSHIBA model: VG20SQ Bios: TOSHIBA version: 1.30 date: 08/14/2014
    CPU:       Quad core Intel Core i7-4710HQ CPU (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19955.5
               Clock Speeds: 1: 3271.875 MHz 2: 3228.125 MHz 3: 3373.632 MHz 4: 3315.917 MHz 5: 3317.773 MHz 6: 3301.562 MHz 7: 3335.156 MHz 8: 3331.152 MHz
    Graphics:  Card: Intel 4th Gen Core Processor Integrated Graphics Controller bus-ID: 00:02.0
               X.org: 1.17.2 drivers: ati,radeon,intel (unloaded: fbdev,vesa) tty size: 176x23 Advanced Data: N/A for root out of X
    Audio:     Card-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
               Card-2: Intel 8 Series/C220 Series Chipset High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
               Sound: Advanced Linux Sound Architecture ver: k4.1.12-1-default
    Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
               driver: r8169 ver: 2.3LK-NAPI port: d000 bus-ID: 04:00.0
               IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
               Card-2: Intel Wireless 7260 driver: iwlwifi bus-ID: 03:00.0
               IF: wlan0 state: down mac: <filter>
    Drives:    HDD Total Size: 2960.6GB (68.0% used) 1: /dev/sda ST2000LM003_HN 2000.4GB
               2: /dev/sdb SanDisk_SDSSDHII 960.2GB
    Partition: ID: / size: 80G used: 12G (15%) fs: btrfs ID: /boot size: 379M used: 38M (11%) fs: ext4
               ID: /tmp size: 80G used: 12G (15%) fs: btrfs ID: /home size: 792G used: 655G (83%) fs: ext4
               ID: swap-1 size: 10.74GB used: 0.00GB (0%) fs: swap
    Sensors:   Error: You do not have the sensors app installed.
    Info:      Processes: 333 Uptime: 10:48 Memory: 5423.5/11926.6MB Runlevel: 5 Gcc sys: 4.8.5 Client: Shell inxi: 1.7.24
    me@MyBox { ~ } $

  2. #2
    Join Date
    Sep 2010
    Location
    Poland
    Posts
    1,927

    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by Stephen_Fishboy View Post
    I'm using a clean install of Leap, and am liking it 90% of the time. The other 10% are problems that I need to fix. This is one of them.

    After suspending to RAM, when I resume one of the following four things happen:


    1. The keyboard is frozen HARD and can NOT be fixed. Hitting NumLock or CapsLock does not turn their lights on or off; hitting Fn keys (Fn+F5 to toggle the touchpad on my machine, for example) does nothing; I can't open virtual terminals; even the Magic SysRq keys do NOT work. It's as if the keyboard cable had been cut. The only solution to this is to hold the power button for 10 seconds to shut of the computer.
    2. The keyboard is frozen hard but by closing the lid, waiting, and opening it again (2-3 times sometimes) I can get it to work. This may or may not be the same problem as above.
    3. After logging back in, the desktop is a black screen, there are no panels, and only a mouse cursor is visible. Here I can try to restart plasma5, but it tends to not last, so I have to reboot.
    4. Normal operation. Probably happens only 40-50% of the time.


    What's going on here? 1 and 2 happened every once in a while in 13.2 (say, 1 of every 20 times I resumed). 3. Never happened. Now, 1 and 2 happen maybe 40% of the time and 3 the other 10%.

    Thanks for any help!

    Code:
    $ sudo inxi -Fxxzroot's password:
    System:    Host: MyBox Kernel: 4.1.12-1-default x86_64 (64 bit, gcc: 4.8.5) 
               Console tty 0 Distro: /etc/SuSE-release corrupted, use -% to override
    Machine:   System: TOSHIBA product: Satellite P55-B version: PSPNUP Chassis: type: 10
               Mobo: TOSHIBA model: VG20SQ Bios: TOSHIBA version: 1.30 date: 08/14/2014
    CPU:       Quad core Intel Core i7-4710HQ CPU (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19955.5
               Clock Speeds: 1: 3271.875 MHz 2: 3228.125 MHz 3: 3373.632 MHz 4: 3315.917 MHz 5: 3317.773 MHz 6: 3301.562 MHz 7: 3335.156 MHz 8: 3331.152 MHz
    Graphics:  Card: Intel 4th Gen Core Processor Integrated Graphics Controller bus-ID: 00:02.0
               X.org: 1.17.2 drivers: ati,radeon,intel (unloaded: fbdev,vesa) tty size: 176x23 Advanced Data: N/A for root out of X
    Audio:     Card-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
               Card-2: Intel 8 Series/C220 Series Chipset High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
               Sound: Advanced Linux Sound Architecture ver: k4.1.12-1-default
    Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
               driver: r8169 ver: 2.3LK-NAPI port: d000 bus-ID: 04:00.0
               IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
               Card-2: Intel Wireless 7260 driver: iwlwifi bus-ID: 03:00.0
               IF: wlan0 state: down mac: <filter>
    Drives:    HDD Total Size: 2960.6GB (68.0% used) 1: /dev/sda ST2000LM003_HN 2000.4GB
               2: /dev/sdb SanDisk_SDSSDHII 960.2GB
    Partition: ID: / size: 80G used: 12G (15%) fs: btrfs ID: /boot size: 379M used: 38M (11%) fs: ext4
               ID: /tmp size: 80G used: 12G (15%) fs: btrfs ID: /home size: 792G used: 655G (83%) fs: ext4
               ID: swap-1 size: 10.74GB used: 0.00GB (0%) fs: swap
    Sensors:   Error: You do not have the sensors app installed.
    Info:      Processes: 333 Uptime: 10:48 Memory: 5423.5/11926.6MB Runlevel: 5 Gcc sys: 4.8.5 Client: Shell inxi: 1.7.24
    me@MyBox { ~ } $
    I'm guessing some kernel drivers bugged or missing. Try looking at
    Code:
    journalctl --since yesterday
    or use one of the examples :
    https://www.digitalocean.com/communi...e-systemd-logs
    Best regards,
    Greg

  3. #3

    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by glistwan View Post
    I'm guessing some kernel drivers bugged or missing. Try looking at
    Code:
    journalctl --since yesterday
    What a torrent of output!I ran journalctl --since yesterday | grep kernel | grep -v 'temperature'. Here are some suspicious entries (but do keep in mind I don't really know what to look for). I have NO idea where to go from here. I'm just an ordinary Linux user!

    (I'd include more, but the forum limits me to 15k chars.)


    Code:
    ------------[ cut here ]------------
    Nov 07 03:54:19 NB-Toshiba kernel: WARNING: CPU: 0 PID: 1902 at ../fs/sysfs/dir.c:31 sysfs_warn_dup+0x5f/0x70()
    Nov 07 03:54:19 NB-Toshiba kernel: sysfs: cannot create duplicate filename '/devices/pci0000:00/0000:00:01.0/0000:01:00.0/power_dpm_state'
    Nov 07 03:54:19 NB-Toshiba kernel: Modules linked in: msr cpufreq_stats binfmt_misc fuse rfcomm cmac ecb af_packet nf_log_ipv6 xt_pkttype nf_log_ipv4 nf_log_common xt_LOG xt_limit ip6t_REJECT xt_tcpudp nf_conntrack_ipv6 nf_defrag_ipv6 ip6table_raw ipt_REJECT iptable_raw xt_CT iptable_filter ip6table_mangle nf_conntrack_netbios_ns nf_conntrack_broadcast nf_conntrack_ipv4 nf_defrag_ipv4 ip_tables xt_conntrack nf_conntrack ip6table_filter ip6_tables x_tables bnep arc4 iwlmvm mac80211 iwlwifi snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic snd_hda_intel snd_hda_controller snd_hda_codec snd_hda_core snd_hwdep joydev btusb btbcm btintel x86_pkg_temp_thermal intel_powerclamp snd_pcm coretemp r8169 snd_timer kvm_intel iTCO_wdt rtsx_pci_ms iTCO_vendor_support uvcvideo videobuf2_vmalloc videobuf2_memops kvm videobuf2_core
    Nov 07 03:54:19 NB-Toshiba kernel:  v4l2_common bluetooth i2c_i801 pcspkr videodev serio_raw hid_logitech_hidpp cfg80211 memstick snd mii sparse_keymap rfkill ie31200_edac toshiba_bluetooth mei_me mei soundcore edac_core battery toshiba_haps ac lpc_ich shpchp thermal wmi processor ecryptfs btrfs xor raid6_pq dm_crypt hid_logitech_dj usbhid mmc_block rtsx_pci_sdmmc mmc_core crct10dif_pclmul crc32_pclmul crc32c_intel aesni_intel aes_x86_64 glue_helper lrw gf128mul ablk_helper cryptd radeon i915 i2c_algo_bit drm_kms_helper xhci_pci ttm ehci_pci xhci_hcd ehci_hcd rtsx_pci mfd_core usbcore drm usb_common video button dm_mod sg [last unloaded: vboxdrv]
    Nov 07 03:54:19 NB-Toshiba kernel: CPU: 0 PID: 1902 Comm: X Tainted: G        W  O    4.1.12-1-default #1
    Nov 07 03:54:19 NB-Toshiba kernel: Hardware name: TOSHIBA Satellite P55-B/VG20SQ, BIOS 1.30 08/14/2014
    Nov 07 03:54:19 NB-Toshiba kernel:  0000000000000000 ffffffff81a4ab72 ffffffff81658898 ffff88030dbdfc08
    Nov 07 03:54:19 NB-Toshiba kernel:  ffffffff810688e1 ffff88021608d000 ffffffffa054e5d3 ffff880320f4f280
    Nov 07 03:54:19 NB-Toshiba kernel:  ffff880320f2a098 0000000000000004 ffffffff8106895a ffffffff81a40708
    Nov 07 03:54:19 NB-Toshiba kernel: Call Trace:
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100559c>] dump_trace+0x8c/0x340
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100594c>] show_stack_log_lvl+0xfc/0x1a0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81006ea1>] show_stack+0x21/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81658898>] dump_stack+0x47/0x67
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff810688e1>] warn_slowpath_common+0x81/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8106895a>] warn_slowpath_fmt+0x4a/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff812571bf>] sysfs_warn_dup+0x5f/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81256f33>] sysfs_add_file_mode_ns+0x183/0x190
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa0477ab8>] radeon_pm_late_init+0x78/0x1b0 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040ec22>] radeon_resume_kms+0x2a2/0x390 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c138>] radeon_pmops_runtime_resume+0x68/0x90 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff813a2d58>] pci_pm_runtime_resume+0x78/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e0ed>] __rpm_callback+0x2d/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e14f>] rpm_callback+0x1f/0x80
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f43e>] rpm_resume+0x4be/0x640
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f5ff>] __pm_runtime_resume+0x3f/0x60
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c035>] radeon_drm_ioctl+0x35/0x80 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f0f4f>] do_vfs_ioctl+0x2ff/0x510
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f11e1>] SyS_ioctl+0x81/0xa0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8165f032>] system_call_fastpath+0x16/0x75
    Nov 07 03:54:19 NB-Toshiba kernel:  [<00007fee35068be7>] 0x7fee35068be7
    Nov 07 03:54:19 NB-Toshiba kernel: ---[ end trace e9476ddf71751bb7 ]---
    Nov 07 03:54:19 NB-Toshiba kernel: [drm:radeon_pm_late_init [radeon]] *ERROR* failed to create device file for dpm state
    Nov 07 03:54:19 NB-Toshiba kernel: ------------[ cut here ]------------
    Nov 07 03:54:19 NB-Toshiba kernel: WARNING: CPU: 0 PID: 1902 at ../fs/sysfs/dir.c:31 sysfs_warn_dup+0x5f/0x70()
    Nov 07 03:54:19 NB-Toshiba kernel: sysfs: cannot create duplicate filename '/devices/pci0000:00/0000:00:01.0/0000:01:00.0/power_dpm_force_performance_level'
    Nov 07 03:54:19 NB-Toshiba kernel: Modules linked in: msr cpufreq_stats binfmt_misc fuse rfcomm cmac ecb af_packet nf_log_ipv6 xt_pkttype nf_log_ipv4 nf_log_common xt_LOG xt_limit ip6t_REJECT xt_tcpudp nf_conntrack_ipv6 nf_defrag_ipv6 ip6table_raw ipt_REJECT iptable_raw xt_CT iptable_filter ip6table_mangle nf_conntrack_netbios_ns nf_conntrack_broadcast nf_conntrack_ipv4 nf_defrag_ipv4 ip_tables xt_conntrack nf_conntrack ip6table_filter ip6_tables x_tables bnep arc4 iwlmvm mac80211 iwlwifi snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic snd_hda_intel snd_hda_controller snd_hda_codec snd_hda_core snd_hwdep joydev btusb btbcm btintel x86_pkg_temp_thermal intel_powerclamp snd_pcm coretemp r8169 snd_timer kvm_intel iTCO_wdt rtsx_pci_ms iTCO_vendor_support uvcvideo videobuf2_vmalloc videobuf2_memops kvm videobuf2_core
    Nov 07 03:54:19 NB-Toshiba kernel:  v4l2_common bluetooth i2c_i801 pcspkr videodev serio_raw hid_logitech_hidpp cfg80211 memstick snd mii sparse_keymap rfkill ie31200_edac toshiba_bluetooth mei_me mei soundcore edac_core battery toshiba_haps ac lpc_ich shpchp thermal wmi processor ecryptfs btrfs xor raid6_pq dm_crypt hid_logitech_dj usbhid mmc_block rtsx_pci_sdmmc mmc_core crct10dif_pclmul crc32_pclmul crc32c_intel aesni_intel aes_x86_64 glue_helper lrw gf128mul ablk_helper cryptd radeon i915 i2c_algo_bit drm_kms_helper xhci_pci ttm ehci_pci xhci_hcd ehci_hcd rtsx_pci mfd_core usbcore drm usb_common video button dm_mod sg [last unloaded: vboxdrv]
    Nov 07 03:54:19 NB-Toshiba kernel: CPU: 0 PID: 1902 Comm: X Tainted: G        W  O    4.1.12-1-default #1
    Nov 07 03:54:19 NB-Toshiba kernel: Hardware name: TOSHIBA Satellite P55-B/VG20SQ, BIOS 1.30 08/14/2014
    Nov 07 03:54:19 NB-Toshiba kernel:  0000000000000000 ffffffff81a4ab72 ffffffff81658898 ffff88030dbdfc08
    Nov 07 03:54:19 NB-Toshiba kernel:  ffffffff810688e1 ffff88021608d000 ffffffffa0543be8 ffff880320f4f280
    Nov 07 03:54:19 NB-Toshiba kernel:  ffff880320f2a098 0000000000000004 ffffffff8106895a ffffffff81a40708
    Nov 07 03:54:19 NB-Toshiba kernel: Call Trace:
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100559c>] dump_trace+0x8c/0x340
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100594c>] show_stack_log_lvl+0xfc/0x1a0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81006ea1>] show_stack+0x21/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81658898>] dump_stack+0x47/0x67
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff810688e1>] warn_slowpath_common+0x81/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8106895a>] warn_slowpath_fmt+0x4a/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff812571bf>] sysfs_warn_dup+0x5f/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81256f33>] sysfs_add_file_mode_ns+0x183/0x190
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa0477acf>] radeon_pm_late_init+0x8f/0x1b0 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040ec22>] radeon_resume_kms+0x2a2/0x390 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c138>] radeon_pmops_runtime_resume+0x68/0x90 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff813a2d58>] pci_pm_runtime_resume+0x78/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e0ed>] __rpm_callback+0x2d/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e14f>] rpm_callback+0x1f/0x80
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f43e>] rpm_resume+0x4be/0x640
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f5ff>] __pm_runtime_resume+0x3f/0x60
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c035>] radeon_drm_ioctl+0x35/0x80 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f0f4f>] do_vfs_ioctl+0x2ff/0x510
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f11e1>] SyS_ioctl+0x81/0xa0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8165f032>] system_call_fastpath+0x16/0x75
    Nov 07 03:54:19 NB-Toshiba kernel:  [<00007fee35068be7>] 0x7fee35068be7
    Nov 07 03:54:19 NB-Toshiba kernel: ---[ end trace e9476ddf71751bb8 ]---
    Nov 07 03:54:19 NB-Toshiba kernel: [drm:radeon_pm_late_init [radeon]] *ERROR* failed to create device file for dpm state
    Nov 07 03:54:19 NB-Toshiba kernel: ------------[ cut here ]------------
    Nov 07 03:54:19 NB-Toshiba kernel: WARNING: CPU: 0 PID: 1902 at ../fs/sysfs/dir.c:31 sysfs_warn_dup+0x5f/0x70()
    Nov 07 03:54:19 NB-Toshiba kernel: sysfs: cannot create duplicate filename '/devices/pci0000:00/0000:00:01.0/0000:01:00.0/power_profile'
    Nov 07 03:54:19 NB-Toshiba kernel: Modules linked in: msr cpufreq_stats binfmt_misc fuse rfcomm cmac ecb af_packet nf_log_ipv6 xt_pkttype nf_log_ipv4 nf_log_common xt_LOG xt_limit ip6t_REJECT xt_tcpudp nf_conntrack_ipv6 nf_defrag_ipv6 ip6table_raw ipt_REJECT iptable_raw xt_CT iptable_filter ip6table_mangle nf_conntrack_netbios_ns nf_conntrack_broadcast nf_conntrack_ipv4 nf_defrag_ipv4 ip_tables xt_conntrack nf_conntrack ip6table_filter ip6_tables x_tables bnep arc4 iwlmvm mac80211 iwlwifi snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic snd_hda_intel snd_hda_controller snd_hda_codec snd_hda_core snd_hwdep joydev btusb btbcm btintel x86_pkg_temp_thermal intel_powerclamp snd_pcm coretemp r8169 snd_timer kvm_intel iTCO_wdt rtsx_pci_ms iTCO_vendor_support uvcvideo videobuf2_vmalloc videobuf2_memops kvm videobuf2_core
    Nov 07 03:54:19 NB-Toshiba kernel:  v4l2_common bluetooth i2c_i801 pcspkr videodev serio_raw hid_logitech_hidpp cfg80211 memstick snd mii sparse_keymap rfkill ie31200_edac toshiba_bluetooth mei_me mei soundcore edac_core battery toshiba_haps ac lpc_ich shpchp thermal wmi processor ecryptfs btrfs xor raid6_pq dm_crypt hid_logitech_dj usbhid mmc_block rtsx_pci_sdmmc mmc_core crct10dif_pclmul crc32_pclmul crc32c_intel aesni_intel aes_x86_64 glue_helper lrw gf128mul ablk_helper cryptd radeon i915 i2c_algo_bit drm_kms_helper xhci_pci ttm ehci_pci xhci_hcd ehci_hcd rtsx_pci mfd_core usbcore drm usb_common video button dm_mod sg [last unloaded: vboxdrv]
    Nov 07 03:54:19 NB-Toshiba kernel: CPU: 0 PID: 1902 Comm: X Tainted: G        W  O    4.1.12-1-default #1
    Nov 07 03:54:19 NB-Toshiba kernel: Hardware name: TOSHIBA Satellite P55-B/VG20SQ, BIOS 1.30 08/14/2014
    Nov 07 03:54:19 NB-Toshiba kernel:  0000000000000000 ffffffff81a4ab72 ffffffff81658898 ffff88030dbdfc08
    Nov 07 03:54:19 NB-Toshiba kernel:  ffffffff810688e1 ffff88021608d000 ffffffffa054e5f0 ffff880320f4f280
    Nov 07 03:54:19 NB-Toshiba kernel:  ffff880320f2a098 0000000000000004 ffffffff8106895a ffffffff81a40708
    Nov 07 03:54:19 NB-Toshiba kernel: Call Trace:
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100559c>] dump_trace+0x8c/0x340
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8100594c>] show_stack_log_lvl+0xfc/0x1a0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81006ea1>] show_stack+0x21/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81658898>] dump_stack+0x47/0x67
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff810688e1>] warn_slowpath_common+0x81/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8106895a>] warn_slowpath_fmt+0x4a/0x50
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff812571bf>] sysfs_warn_dup+0x5f/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff81256f33>] sysfs_add_file_mode_ns+0x183/0x190
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa0477ae6>] radeon_pm_late_init+0xa6/0x1b0 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040ec22>] radeon_resume_kms+0x2a2/0x390 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c138>] radeon_pmops_runtime_resume+0x68/0x90 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff813a2d58>] pci_pm_runtime_resume+0x78/0xb0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e0ed>] __rpm_callback+0x2d/0x70
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148e14f>] rpm_callback+0x1f/0x80
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f43e>] rpm_resume+0x4be/0x640
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8148f5ff>] __pm_runtime_resume+0x3f/0x60
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffffa040c035>] radeon_drm_ioctl+0x35/0x80 [radeon]
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f0f4f>] do_vfs_ioctl+0x2ff/0x510
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff811f11e1>] SyS_ioctl+0x81/0xa0
    Nov 07 03:54:19 NB-Toshiba kernel:  [<ffffffff8165f032>] system_call_fastpath+0x16/0x75
    Nov 07 03:54:19 NB-Toshiba kernel:  [<00007fee35068be7>] 0x7fee35068be7
    Nov 07 03:54:19 NB-Toshiba kernel: ---[ end trace e9476ddf71751bb9 ]---
    Nov 07 03:54:19 NB-Toshiba kernel: [drm:radeon_pm_late_init [radeon]] *ERROR* failed to create device file for power profile
    Nov 07 03:54:19 NB-Toshiba kernel: ------------[ cut here ]------------

  4. #4

    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Is this the best place to get technical assistance? There are a ton of subforums here -- did I select the wrong one?

  5. #5
    Join Date
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    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    You have a AMD GPU?? if so maybe try adding the AMD driver. the Radeon driver failed in your output.

    Seems like a lot of people are having power//sleep/resume problems with a variety of hardware on 42.1.

  6. #6

    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by gogalthorp View Post
    You have a AMD GPU?? if so maybe try adding the AMD driver. the Radeon driver failed in your output.

    Seems like a lot of people are having power//sleep/resume problems with a variety of hardware on 42.1.
    I'll give the AMD driver a try. I never got it to work on 13.2, but maybe I'll have better luck now.

    Somehow, it's good to know other people are having the same issues... I assume it means it's more likely to get fixed.

    Thanks!

  7. #7
    Join Date
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    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by Stephen_Fishboy View Post
    Is this the best place to get technical assistance? There are a ton of subforums here -- did I select the wrong one?
    That's some interesting output thanks for sharing. Usually I filter by
    *ERROR*

    Based on that you might do some google search. Yes ACPCI GPU driver issues are very common and I believe the problem is already fixed but in some more recent GPU driver/kernel version.

    I'm wild guessing this might be most relevant for google search :
    [drm:radeon_pm_late_init [radeon]] *ERROR* failed to create device file for power profile
    Best regards,
    Greg

  8. #8
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    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Also I just realized you have a multi GPU setup. I think if you disable the radeon GPU in BIOS it might just work although you will lose performance. (Intel is known for good drivers in the kernel working out of the box). On the other hand battery life will be much better if you don't need performance

    The best solution is Optimus drivers for Nvidia :
    https://forums.opensuse.org/showthre...-optimus-setup

    Not sure if there is an equivalent for AMD but you might want to check for that as well.
    Best regards,
    Greg

  9. #9

    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by glistwan View Post
    Also I just realized you have a multi GPU setup. I think if you disable the radeon GPU in BIOS it might just work although you will lose performance. (Intel is known for good drivers in the kernel working out of the box). On the other hand battery life will be much better if you don't need performance

    The best solution is Optimus drivers for Nvidia :
    https://forums.opensuse.org/showthre...-optimus-setup

    Not sure if there is an equivalent for AMD but you might want to check for that as well.
    This issue constantly plagues me! My BIOS doesn't allow me to disable either of the graphics cards, and the dual Intel/AMD combo seems to be the least compatible setup that exists on Linux. This is probably why I've never been able to successfully install the fglrx drivers, I suspect.

    And unfortunately, this laptop is going to be with me for a few more years.

  10. #10
    Join Date
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    Default Re: Resume from suspend to RAM problems: freezing, frozen keyboard, black screen

    Quote Originally Posted by Stephen_Fishboy View Post
    This issue constantly plagues me! My BIOS doesn't allow me to disable either of the graphics cards, and the dual Intel/AMD combo seems to be the least compatible setup that exists on Linux. This is probably why I've never been able to successfully install the fglrx drivers, I suspect.

    And unfortunately, this laptop is going to be with me for a few more years.
    How about a BIOS upgrade ? Can you check on Toshiba website if this is available ?

    The setup is definatelly compatible to problem is that with Linux dual GPU is still problematic unfortunatelly and from my experience might be causing the problems you have. I had similar issues with Lenovo Nvidia/Intel combo. My PC crashed sometimes when I plugged it in an out of docking station. In my situation I contacted. In my case I contacted :
    https://forums.opensuse.org/showthre...227-0x00000002

    ibm-acpi-develatlists.sourceforge.net and they told me the bug is fixed starting linux 4.1 so I installed the latest kernel from stable repository and after that never experienced a crash again. The problem is that in your messages there is no email alias to contact
    Best regards,
    Greg

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