When the system presents new updates and I try to update I get the following error message:
kio-extras5-5.3.2-19.4.i586 requires libmtp.so.9, but this requirement can not be provided
I checked the software manager and libmtp package is installed.
I have to do more to be able to install system updates?
I am using OpenSuse 13.2 with kde.
OpenSUSE comes with KDE4, but your error message is about a KF5 package.
Did you install Plasma5 on purpose? From where?
Can you please post your repo list?
zypper lr -d
Also, your error message is about the 32bit package. Are you running a 32bit or 64bit system?
I am using 64.
About plasma, I think that is installed, but I dont know the source.
sudo zypper lr -d
# | Alias | Name | Enabled | GPG Check | Refresh | Priority | Type | URI | Service
---+---------------------------+------------------------------------+---------+-----------+---------+----------+--------+----------------------------------------------------------------------------------------------+--------
1 | Office | Office | No | ---- | Yes | 99 | rpm-md | http://download.opensuse.org/repositories/Office/openSUSE_13.2/ |
2 | Packman Repository | Packman Repository | No | ---- | No | 99 | rpm-md | http://ftp.gwdg.de/pub/linux/packman/suse/openSUSE_13.2/ |
3 | graphics | Graphics Project (openSUSE_13.1) | Yes | (r ) Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/graphics/openSUSE_13.1/ |
4 | libdvdcss repository | libdvdcss repository | Yes | (r ) Yes | Yes | 99 | rpm-md | http://opensuse-guide.org/repo/13.2/ |
5 | openSUSE-13.2-0_1 | openSUSE-13.2-0 | Yes | ( p) Yes | No | 1 | yast2 | iso:///?iso=openSUSE-13.2-DVD-x86_64.iso&url=file:///home/suse/openSUSE-13.2-DVD-x86_64.iso/ |
6 | repo-debug | openSUSE-13.2-Debug | Yes | ( p) Yes | Yes | 99 | yast2 | http://download.opensuse.org/debug/distribution/13.2/repo/oss/ |
7 | repo-debug-update | openSUSE-13.2-Update-Debug | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/update/13.2/ |
8 | repo-debug-update-non-oss | openSUSE-13.2-Update-Debug-Non-Oss | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/debug/update/13.2-non-oss/ |
9 | repo-non-oss | openSUSE-13.2-Non-Oss | Yes | ( p) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distribution/13.2/repo/non-oss/ |
10 | repo-oss | openSUSE-13.2-Oss | Yes | ( p) Yes | Yes | 99 | yast2 | http://download.opensuse.org/distribution/13.2/repo/oss/ |
11 | repo-source | openSUSE-13.2-Source | No | ---- | Yes | 99 | NONE | http://download.opensuse.org/source/distribution/13.2/repo/oss/ |
12 | repo-update | openSUSE-13.2-Update | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/13.2/ |
13 | repo-update-non-oss | openSUSE-13.2-Update-Non-Oss | Yes | (r ) Yes | Yes | 99 | rpm-md | http://download.opensuse.org/update/13.2-non-oss/
Hm, why is it trying to install the 32bit version of that package then?
There is no libmtp9-32bit package and that causes your error message.
But you shouldn’t install the 32bit kio-extras5 anyway.
What does “sudo zypper -v in -f kio-extras5-5.3.2-19.4.x86_64”
About plasma, I think that is installed, but I dont know the source.
You think it is installed? You should know if you installed it, or which desktop you are using, no?
What does “rpm -qa | grep workspace” say?
According to your repo list, it (and kio-extras5) must come from the standard 13.2 repos though.
sudo zypper lr -d # | Alias | Name | Enabled | GPG Check | Refresh | Priority | Type | URI | Service ---+---------------------------+------------------------------------+---------+-----------+---------+----------+--------+----------------------------------------------------------------------------------------------+-------- 3 | graphics | Graphics Project (openSUSE_13.1) | Yes | (r ) Yes | No | 99 | rpm-md | http://download.opensuse.org/repositories/graphics/openSUSE_13.1/ |
Looks ok in general, except this one is for 13.1. You should change the URL to say “openSUSE_13.2” instead.
But that’s unrelated to your problem I suppose.
Although it could cause some conflict that makes zypper want to install the 32bit kio-extras5 as work-around.
sudo zypper -v in -f kio-extras5-5.3.2-19.4.x86_64
....
The following 2 packages are going to be upgraded:
kio-extras5 5.1.2-9.15 -> 5.3.2-19.4
kio-extras5-lang 5.1.2-9.15 -> 5.3.2-19.4
The following package is going to change architecture:
kio-extras5 5.1.2-9.15 -> 5.3.2-19.4 i586 -> x86_64
....
No erros at end of the process. The system install the correct package.
The second command:
rpm -qa | grep workspacekdebase4-workspace-branding-openSUSE-13.2-4.2.8.x86_64
kdebase4-workspace-4.11.20-29.5.x86_64
kdebase4-workspace-addons-4.11.20-29.5.x86_64
kdebase4-workspace-libs-4.11.20-29.5.x86_64
kdebase4-workspace-liboxygenstyle-4.11.20-29.5.x86_64
kdebase4-workspace-plasma-calendar-4.11.20-29.5.x86_64
kdebase4-workspace-ksysguardd-4.11.20-29.5.x86_64
Oh. You had the 32bit package (i586) installed right from the start.
That was your problem. The older version 5.1.2 probably didn’t require libmtp9 yet.
The second command:
rpm -qa | grep workspace kdebase4-workspace-branding-openSUSE-13.2-4.2.8.x86_64 kdebase4-workspace-4.11.20-29.5.x86_64 kdebase4-workspace-addons-4.11.20-29.5.x86_64 kdebase4-workspace-libs-4.11.20-29.5.x86_64 kdebase4-workspace-liboxygenstyle-4.11.20-29.5.x86_64 kdebase4-workspace-plasma-calendar-4.11.20-29.5.x86_64 kdebase4-workspace-ksysguardd-4.11.20-29.5.x86_64
You use KDE4.
Then you shouldn’t actually need kio-extras5, unless you installed some additional KF5 based applications.
But your repo list doesn’t indicate that, 13.2 doesn’t include any…
I got it. Now, everything is ok… Right?
Yes.
Unless you have other problems too… 
Yes… Unfortunately I have:
(I was travelling - Sorry for late answer)
http://rafaelfrazao.com.br/img_kde/broken-kde.png
http://rafaelfrazao.com.br/img_kde/broken-kde1.png
Those are definitely unrelated to kio-extras5 or libmtp though.
Rather look like graphics driver problems.
What graphics card/driver are you using?
Does disabling desktop effects help?
(press Shift+Alt+F12)
Or booting to “recovery mode”? (2nd entry in “Advanced Options” in the boot menu)
I reinstalled the kde and seems to be fixed.
Nops… Work a few minutes and then, broken. owmy
Try the things I mentioned in my previous post.
And again:
What graphics card/driver are you using?
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: COMPAL Electronics Inc Device 0065
Flags: bus master, fast devsel, latency 0, IRQ 42
Memory at c0000000 (64-bit, non-prefetchable) [size=4]
Memory at b0000000 (64-bit, prefetchable) [size=256]
I/O ports at 4000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel modules: i915
I disabled desktop alerts and restarts the machine. Until now, now errors.[/size][/size][/size]
I suppose that means “no errors”, right?
Well, try this then:
https://en.opensuse.org/SDB:Switch_xf86-video-intel_to_UXA
You’ll have to reboot then after making the change.
Do you have the same problems afterwards if you enable desktop effects again?
I changed the file you asked for and restarted the computer. The error arose again.
Now in the morning, I uninstalled everything related to kde and plasma and restarted the computer.
And thenI installed the kde again. I’m monitoring and wishing not break more.
Happens again… Boring question. ¬¬
I did a lot of things and finally I can fix the problem.
I don’t exactly whats really solve the problem. But I’ll lists all things that I do.
Thank you all for helps! 