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Thread: LibreOffice The application cannot be started. User installation could not be completed.

  1. #1

    Default LibreOffice The application cannot be started. User installation could not be completed.

    LibreOffice 5

    Hi,

    After my computer suddenly kept busy with the Hard Drive for more than half an hour (and was frozen) I did a hard reboot (LibreOffice was still open).

    When I tried to start LibreOffice I got the following message:
    The application cannot be started.
    User installation could not be completed.


    I've looked this up and there are some messages about 'rights' of user (me) and groups (looked this up and the group is named users (? not the name of myself as users). I've done what they said:
    1. cd /home/your_username/.config
    2. sudo chown -R your_username libreoffice
    3. sudo chgrp -R your_username libreoffice

      restart and you are all set.



    I've also removed LibreOffice and reinstalled it (dup).
    However, the problem has not been solved.

    Anyone knows this problem (and obviously more important, the solution)?

    Thnx for any reaction,
    Cheers!

  2. #2

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    Try to remove ~/.config/libreoffice/ completely, or rename it.

    But as you did a hard reset, there might be some filesystem corruption causing the problem.
    What does dmesg say after you try to run libreoffice?

    I'd suggest to boot to runlevel 1 and unmount /home (or boot from a LiveCD), and run a filesystem check on your home partition.

  3. #3

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    Are you sure you want to know what dmesg gives? I've typed it in and there is A LOT of text coming out..

  4. #4

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    If i remove ~/.config/libreoffice/ should I not first remove LO?

  5. #5

    Default AW: LibreOffice The application cannot be started. User installation could not be completed.

    Quote Originally Posted by yuryen View Post
    Are you sure you want to know what dmesg gives? I've typed it in and there is A LOT of text coming out..
    The last lines should suffice to see whether there's a problem with the filesystem.

    You could also run "sudo dmesg -c" before libreoffice to clear the log buffer, and then post the output (if any) of dmesg afterwards.

    Quote Originally Posted by yuryen View Post
    If i remove ~/.config/libreoffice/ should I not first remove LO?
    No.
    ~/.config/libreoffice/ contains the user configuration. It is created on first start of libreoffice, and apparently this doesn't work in your case.

    Btw, you could also create a fresh user account (in YaST->Security and Users->User and Group Management), login as the new user, and try whether libreoffice works there.

  6. #6
    Join Date
    Feb 2009
    Location
    Spain
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    25,547

    Default Re: LibreOffice The application cannot be started. User installationcould not be completed.

    On 2015-08-29 14:06, yuryen wrote:

    > I've looked this up and there are some messages about 'rights' of user
    > (me) and groups (looked this up and the group is named users (? not the
    > name of myself as users).


    That's normal on openSUSE.

    > I've done what they said:
    >
    > - cd /home/your_username/.config
    > - sudo chown -R your_username libreoffice
    > - sudo chgrp -R your_username libreoffice
    >
    > restart and you are all set.


    This will not work as expected on openSUSE.


    --
    Cheers / Saludos,

    Carlos E. R.

    (from 13.1 x86_64 "Bottle" (Minas Tirith))

  7. #7

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    YES, removing that file worked, tnx

    I wonder if LO should not remove this file itself when you deinstall LO from the computer..

    Next I'll check my filesystem but it'l be all right I guess.

    Tnx again!

  8. #8

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    Oh, and:

    Btw, you could also create a fresh user account (in YaST->Security and Users->User and Group Management), login as the new user, and try whether libreoffice works there.

    That's just smart
    I should've thought of that myself!

  9. #9

    Default Re: LibreOffice The application cannot be started. User installation could not be completed.

    Quote Originally Posted by yuryen View Post
    YES, removing that file worked, tnx
    Great!

    I wonder if LO should not remove this file itself when you deinstall LO from the computer..
    No. Package installation/deinstallation *never* affects user settings/files. And that's a good thing: would you want your personal files removed when you (or somebody else, Linux is a multi-user system) uninstall some software?
    And actually it cannot even since it is done as root.
    Last edited by wolfi323; 29-Aug-2015 at 09:03.

  10. #10
    Join Date
    Feb 2009
    Location
    Spain
    Posts
    25,547

    Default Re: LibreOffice The application cannot be started. User installationcould not be completed.

    On 2015-08-29 15:36, yuryen wrote:
    >
    > YES, removing that file worked, tnx
    >
    > I wonder if LO should not remove this file itself when you deinstall LO
    > from the computer..


    Never.

    For one thing, LO has no chance to do it, as it is not in control of
    system install. And the applications that do manage and control
    installation take good care not to remove configuration files of anything.

    Which is why in Linux, reinstallation seldom works as a solution for
    unknown problem.

    Remember, Linux is not Windows.

    --
    Cheers / Saludos,

    Carlos E. R.

    (from 13.1 x86_64 "Bottle" (Minas Tirith))

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