What if the Threads at the Forum can be marked as Solved / Unsolved

I like the feature of ubuntuforums that the thread has been solved or still is unsolved.

Forum threads serve as records that how the problem was attempted and how it can be solved. By having this feature the users will get know that the problem has indeed been solved and he can trust on the solution.

I have started a feature request at openFATE for this (Feature 318950). And would expect you all especially the forum admins / moderators to comment/discuss (preferably on the openFATE) as I think so it will decrease your workload a little.

It would be preferable if you all vote also. Doesn’t matter whether it’s negetive/neutral/positive.

You are also welcome to suggest edits.

It’s been discussed a number of times in the past. Please read the following

https://forums.opensuse.org/showthread.php/432153-HOW-TO!!-Mark-a-Thread-SOLVED!

Marking a thread solved is no guarantee of anything, other than the OP is making such a claim.

I have started a feature request at openFATE for this (Feature 318950).

No, openFATE is not the place to discuss forum-related requests/ideas.

Currently I’ve entered the product as opensuse.org Let me confirm regarding this on opensuse-project mailinglist / irc channel

I’ve gone through the thread you mentioned and am convinced that it won’t help.

So, I’ve rejected my own feature request. :smiley:

I voted it up (I’m just an ordinary user). I don’t expect it to happen, because it is hard to change forum software.

And I don’t think it would actually make any difference to how I use the forum.

The only reason that I voted it up, is that then maybe we would get less forum posts asking for this.

Ever the optimist, Neil. openFate is aptly named, like a Lottery without a Draw! :slight_smile:

On Wed, 06 May 2015 07:46:01 +0000, vish 99 wrote:

> I like the feature of ubuntuforums that the thread has been solved or
> still is unsolved.
>
> Forum threads serve as records that how the problem was attempted and
> how it can be solved. By having this feature the users will get know
> that the problem has indeed been solved and he can trust on the
> solution.
>
> I have started a feature request at openFATE for this (‘Feature 318950’
> (https://features.opensuse.org/318950)). And would expect you all
> especially the forum admins / moderators to comment/discuss (preferably
> on the openFATE) as I think so it will decrease your workload a little.
>
> It would be preferable if you all vote also. Doesn’t matter whether it’s
> negetive/neutral/positive.
>
> You are also welcome to suggest edits.

This is a common request (enough so that we’re going to probably add it
to the FAQ). “Solved/Unsolved” is something that is misleading and
causes users to think “hey, this problem is kinda like mine, so the
solution must apply”. More seasoned users know that every problem is
likely to have its own nuances and differences, and a solution for one
user isn’t likely to be a solution for another.

As a result, a problem that’s been solved for someone doesn’t mean that
the solution can be trusted for the problem another user is having - or
that the answer applies at all.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On Wed, 06 May 2015 10:36:01 +0000, vish 99 wrote:

> deano_ferrari;2708576 Wrote:
>> No, openFATE is not the place to discuss forum-related requests/ideas.
> Currently I’ve entered the product as opensuse.org Let me confirm
> regarding this on opensuse-project mailinglist / irc channel

Deano is correct - openFATE isn’t the proper place to ask questions about
the forums (or to suggest changes to the forums) - it’s for openSUSE
enhancements, not openSUSE infrastructure enhancements.

This forum is the proper place - and you’ll want to read the sticky post
here that kgroneman wrote when the forums opened about why we won’t
implement your suggestions (note, he’s not saying we won’t, but he is
saying why it’s likely we will not implement changes).

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On 2015-05-06 17:51, Jim Henderson wrote:

> As a result, a problem that’s been solved for someone doesn’t mean that
> the solution can be trusted for the problem another user is having - or
> that the answer applies at all.

More than a decade ago, we had a resource called SDB which basically was
a list of problems and solutions. I think it could be accessed via web
(unsure), but also as a package which got frequent (weekly?) updates.
There were diffs, I think, so downloading via modem was easy.

Years later, it was moved to the wiki, section SDB.

What I mean is, this kind of thing needs a bunch of people perusing
forums and lists, and actively writing texts with problems and
solutions. And they would soon tire out.


Cheers / Saludos,

Carlos E. R.

(from 13.1 x86_64 “Bottle” (Minas Tirith))

On Wed, 06 May 2015 17:54:06 +0000, Carlos E. R. wrote:

> On 2015-05-06 17:51, Jim Henderson wrote:
>
>> As a result, a problem that’s been solved for someone doesn’t mean that
>> the solution can be trusted for the problem another user is having - or
>> that the answer applies at all.
>
> More than a decade ago, we had a resource called SDB which basically was
> a list of problems and solutions. I think it could be accessed via web
> (unsure), but also as a package which got frequent (weekly?) updates.
> There were diffs, I think, so downloading via modem was easy.
>
> Years later, it was moved to the wiki, section SDB.
>
> What I mean is, this kind of thing needs a bunch of people perusing
> forums and lists, and actively writing texts with problems and
> solutions. And they would soon tire out.

Yep.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

Products currently supported at openFATE -

  1. Buildservice
  2. Education Li-f-e
  3. Package Wishlist
  4. SLMS (1.4)
  5. SUSE Studio Online
  6. SUSE Studio Onsite
  7. WebYaST
  8. openFATE
  9. openSUSE Distribution
  10. openSUSE Factory
  11. openSUSE Infrastructure
  12. openSUSE Medical
  13. openSUSE.org

After seeing openSUSE.org I thought it may also be cover forums.openSUSE.org or in general *.openSUSE.org

wiki has not been updated for last 5 years so, it doesn’t list products other than openSUSE Distribution and package list.

On Fri, 08 May 2015 09:46:01 +0000, vish 99 wrote:

> After seeing openSUSE.org I thought it may also be cover
> forums.openSUSE.org or in general *.openSUSE.org

Nope. It just covers things like the wiki and connect - the forums are
managed separately from the rest of the openSUSE web presence.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C