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Thread: System not detect ATI video card (OpenSuse 13.2)

  1. #1
    Join Date
    Apr 2015
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    Singapore
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    Default System not detect ATI video card (OpenSuse 13.2)

    Hi Guys,

    Run into a bit of a problem with the AMD Radeon HD 8670MVGA on my fresh OpenSuse 13.2 installation (Gnome) on a HP 14-n037tx (http://support.hp.com/…/5…/model/5448938/document/c04074977/). Simply it seems that the system is not able to recognize the video card for some reason (Only the Intel):


    Code:
     
     root's password:
     00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
     00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
     00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
     00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
     00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
     00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
     00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
     00:1c.1 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 2 (rev e4)
     00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
     00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
     00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
     00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
     00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
     00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
     00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
     02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)
     08:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
     09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 08)
     apinter@linux-ssc2:~>

    Google not really helped on the topic, mostly Ubuntu related forums popped up. Tried to install the fglrx driver, but had not much luck with that... aticonfig --initial had an error: no supported adapters detected (disabling the KMS not solve it (nomodeset))

    I usually don't bother with this since most of the time I don't run any graphical environment or when I have to the Intel GPU is fine, but since the VGA is available in the laptop would be great to use it. Anybody had similar experience? Any ideas?

    Big thanks in advance!

  2. #2
    Join Date
    Mar 2014
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    Dnepropetrovsk
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    Default Re: System not detect ATI video card (OpenSuse 13.2)

    Sometimes I face a similar problem with Ethernet adapter (this happens just for one net, while for other ones everything is ok): it isn't seen among hardware, however the PCI ID is occupied, like in your case (01:00.0-th device should be your AMD card). In my case, I turn off my laptop and after some time the adapter appears by itself...

    Tried to install the fglrx driver
    This makes no sense until AMD GPU will be listed with lspci.

    Is it seen under other versions of openSUSE?

  3. #3
    Join Date
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    Default Re: System not detect ATI video card (OpenSuse 13.2)

    Maybe turn off the Intel in the BIOS

    I'd say if it does not show in lspci then

    1) it is broken
    2) the BIOS is set wrong or is broken
    3) Some older video cards may require an additional power connection. Had that on my old NVIDIA 6800+ card. Always forgot to plug that extra power cable

  4. #4
    Join Date
    Apr 2015
    Location
    Singapore
    Posts
    20

    Default Re: System not detect ATI video card (OpenSuse 13.2)

    Quote Originally Posted by natasha View Post
    Sometimes I face a similar problem with Ethernet adapter (this happens just for one net, while for other ones everything is ok): it isn't seen among hardware, however the PCI ID is occupied, like in your case (01:00.0-th device should be your AMD card). In my case, I turn off my laptop and after some time the adapter appears by itself...


    This makes no sense until AMD GPU will be listed with lspci.

    Is it seen under other versions of openSUSE?

    Hi there,

    Thanks for your reply!
    The thing is that with the driver I thought it will see it because at the moment it seems to recognize that something is there just can't recognize exactly what is that. Was a dead end anyways.
    I don't think that the restarting should be a solution or at least it sounds strange. Anyways the laptop is coming with Ubuntu 12.04 it was functioning properly then got a windows 8.1 and my wife started to use it was fine. Now the laptop got back to me a few months ago, removed win and installed Fedora 21, but had the same issue so tried Ubuntu 14.04 (because of the support), same issue, windows again, BIOS UPDATE, working and now I would like to try with Suse (one of my favorite distro), but can't recognize it. So out of 4 OS only windows was able to recognize it for some unknown reason and since I already have a Windows laptop for my work and desperately need a Linux laptop too to ease my life and work efficiently. Would be great to get this AMD card working.

    One more thing: since the Bios is a very low-end one I can't even turn of the Intel built-in GPU (was my idea as well).

    Sooooooo any ideas?

  5. #5
    Join Date
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    Default Re: System not detect ATI video card (OpenSuse 13.2)

    since the Bios is a very low-end one I can't even turn of the Intel built-in GPU
    This is not a BIOS problem. This is a property of your hybrid graphics (muxless, PowerXPress) -- the AMD card hasn't physical connection to the display and passes data through the Intel card. The Intel card is always turned on.

    As I know, to install Windows 8.1 some UEFI properties should be enabled in BIOS. Try to disable them, if they are enabled on your machine.

    @gogalthorp
    Some older video cards may require an additional power connection
    AMD Radeon HD 8670M is new enough card...

  6. #6

    Default Re: System not detect ATI video card (OpenSuse 13.2)

    Quote Originally Posted by nooke4000 View Post
    Sooooooo any ideas?
    Look at the boot log/dmesg

  7. #7
    Join Date
    Apr 2015
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    Default Re: System not detect ATI video card (OpenSuse 13.2)

    Quote Originally Posted by Tyler_K View Post
    Look at the boot log/dmesg
    Hi Tyler,

    Boot log

    Code:
       [#[32m  OK  #[0m] Started Show Plymouth Boot Screen.
    [#[32m  OK  #[0m] Reached target Paths.
    [#[32m  OK  #[0m] Reached target Basic System.
    [#[32m  OK  #[0m] Found device HGST_HTS541075A9.
    [#[32m  OK  #[0m] Started dracut initqueue hook.
             Starting dracut pre-mount hook...
    [#[32m  OK  #[0m] Reached target Remote File Systems (Pre).
    [#[32m  OK  #[0m] Reached target Remote File Systems.
    [#[32m  OK  #[0m] Started dracut pre-mount hook.
             Starting File System Check on /dev/disk/by-uuid/09c5206b-f02f-4c50-9a33-ded6324a4c1d...
    [#[32m  OK  #[0m] Started File System Check on /dev/disk/by-uuid/09c5206b-f02f-4c50-9a33-ded6324a4c1d.
             Mounting /sysroot...
    [#[32m  OK  #[0m] Mounted /sysroot.
    [#[32m  OK  #[0m] Reached target Initrd Root File System.
             Starting Reload Configuration from the Real Root...
    [#[32m  OK  #[0m] Started Reload Configuration from the Real Root.
    [#[32m  OK  #[0m] Reached target Initrd File Systems.
    [#[32m  OK  #[0m] Reached target Initrd Default Target.
    
    Welcome to #[0;32mopenSUSE 13.2 (Harlequin) (x86_64)#[0m!
    
    [#[32m  OK  #[0m] Stopped Switch Root.
    [#[32m  OK  #[0m] Stopped target Switch Root.
    [#[32m  OK  #[0m] Stopped target Initrd File Systems.
             Stopping File System Check on /dev/disk/by-uuid/09c5206b-f02f-4c50-9a33-ded6324a4c1d...
    [#[32m  OK  #[0m] Stopped File System Check on /dev/disk/by-uuid/09c5206b-f02f-4c50-9a33-ded6324a4c1d.
    [#[32m  OK  #[0m] Removed slice system-systemd\x2dfsck.slice.
    [#[32m  OK  #[0m] Stopped target Initrd Root File System.
             Starting Replay Read-Ahead Data...
             Starting Collect Read-Ahead Data...
    [#[32m  OK  #[0m] Created slice User and Session Slice.
    [#[32m  OK  #[0m] Created slice system-getty.slice.
    [#[32m  OK  #[0m] Reached target Remote File Systems (Pre).
    [#[32m  OK  #[0m] Reached target Remote File Systems.
    [#[32m  OK  #[0m] Reached target System Time Synchronized.
    [#[32m  OK  #[0m] Reached target Slices.
    [#[32m  OK  #[0m] Listening on Delayed Shutdown Socket.
    [#[32m  OK  #[0m] Listening on /dev/initctl Compatibility Named Pipe.
             Starting Rule generator for /dev/root symlink...
    [#[32m  OK  #[0m] Stopped Trigger Flushing of Journal to Persistent Storage.
             Stopping Journal Service...
    [#[32m  OK  #[0m] Stopped Journal Service.
             Starting Journal Service...
    [#[32m  OK  #[0m] Reached target Paths.
             Mounting Debug File System...
    [#[32m  OK  #[0m] Set up automount Arbitrary Executable File Formats File System Automount Point.
             Starting Create list of required static device nodes for the current kernel...
             Mounting POSIX Message Queue File System...
             Mounting Huge Pages File System...
    [#[32m  OK  #[0m] Listening on LVM2 metadata daemon socket.
             Starting LVM2 metadata daemon...
    [#[32m  OK  #[0m] Listening on Device-mapper event daemon FIFOs.
             Starting Device-mapper event daemon...
             Expecting device dev-disk-by\x2duuid-34529ebd\x2db3f7\x2d43d2\x2da698\x2dfbe17ece1300.device...
    [#[32m  OK  #[0m] Listening on udev Kernel Socket.
    [#[32m  OK  #[0m] Listening on udev Control Socket.
             Starting udev Coldplug all Devices...
             Expecting device dev-disk-by\x2duuid-FB69\x2d6F72.device...
             Expecting device dev-disk-by\x2duuid-09c5206b\x2df02f\x2d4c50\x2d9a33\x2dded6324a4c1d.device...
    [#[32m  OK  #[0m] Started Create list of required static device nodes for the current kernel.
             Starting Create static device nodes in /dev...
    [#[32m  OK  #[0m] Started Collect Read-Ahead Data.
    [#[32m  OK  #[0m] Started Device-mapper event daemon.
    [#[32m  OK  #[0m] Started Replay Read-Ahead Data.
             Starting Load Kernel Modules...
             Starting Remount Root and Kernel File Systems...
    [#[32m  OK  #[0m] Started Rule generator for /dev/root symlink.
    [#[32m  OK  #[0m] Started LVM2 metadata daemon.
    [#[32m  OK  #[0m] Started Load Kernel Modules.
             Starting Apply Kernel Variables...
    [#[32m  OK  #[0m] Started Create static device nodes in /dev.
             Starting udev Kernel Device Manager...
    [#[32m  OK  #[0m] Started Apply Kernel Variables.
    [#[32m  OK  #[0m] Started udev Kernel Device Manager.
    [#[32m  OK  #[0m] Started Journal Service.
    [#[32m  OK  #[0m] Started udev Coldplug all Devices.
             Starting udev Wait for Complete Device Initialization...
    [#[32m  OK  #[0m] Created slice system-systemd\x2dbacklight.slice.
    #%G#(K[#[32m  OK  #[0m] Found device HGST_HTS541075A9.
    [#[32m  OK  #[0m] Found device HGST_HTS541075A9.
    [#[32m  OK  #[0m] Created slice system-systemd\x2drfkill.slice.
    [#[32m  OK  #[0m] Found device HGST_HTS541075A9.
             Activating swap /dev/disk/by-uuid/34529ebd-b3f7-43d2-a698-fbe17ece1300...
    [#[32m  OK  #[0m] Mounted POSIX Message Queue File System.
    [#[32m  OK  #[0m] Mounted Huge Pages File System.
    [#[32m  OK  #[0m] Mounted Debug File System.
    [#[32m  OK  #[0m] Activated swap /dev/disk/by-uuid/34529ebd-b3f7-43d2-a698-fbe17ece1300.
    [#[32m  OK  #[0m] Reached target Swap.
    [#[32m  OK  #[0m] Started Remount Root and Kernel File Systems.
             Starting Load/Save RF Kill Switch Status of rfkill0...
             Starting Load/Save Screen Backlight Brightness of backlight:intel_backlight...
             Starting Load/Save Random Seed...
    [#[32m  OK  #[0m] Reached target Local File Systems (Pre).
             Mounting /.snapshots...
             Mounting /boot/efi...
             Mounting /var/tmp...
             Mounting /var/spool...
             Mounting /var/opt...
             Mounting /var/log...
             Mounting /var/lib/pgsql...
             Mounting /var/lib/named...
             Mounting /var/lib/mailman...
             Mounting /var/crash...
             Mounting /usr/local...
             Mounting /tmp...
             Mounting /srv...
             Mounting /opt...
             Mounting /home...
             Mounting /boot/grub2/x86_64-efi...
             Mounting /boot/grub2/i386-pc...
    [#[32m  OK  #[0m] Mounted /var/lib/named.
    [#[32m  OK  #[0m] Mounted /var/log.
    [#[32m  OK  #[0m] Mounted /var/opt.
    [#[32m  OK  #[0m] Mounted /var/spool.
    [#[32m  OK  #[0m] Mounted /var/tmp.
    [#[32m  OK  #[0m] Mounted /boot/efi.
    [#[32m  OK  #[0m] Mounted /.snapshots.
    [#[32m  OK  #[0m] Started udev Wait for Complete Device Initialization.
    [#[32m  OK  #[0m] Started Load/Save Random Seed.
    [#[32m  OK  #[0m] Mounted /var/crash.
    [#[32m  OK  #[0m] Reached target Sound Card.
             Starting Entropy Daemon based on the HAVEGE algorithm...
    [#[32m  OK  #[0m] Started Entropy Daemon based on the HAVEGE algorithm.
             Starting Activation of LVM2 logical volumes...
    [#[32m  OK  #[0m] Started Load/Save RF Kill Switch Status of rfkill0.
    [#[32m  OK  #[0m] Started Load/Save Screen Backlight Brightness of backlight:intel_backlight.
    [#[32m  OK  #[0m] Mounted /tmp.
    [#[32m  OK  #[0m] Mounted /var/lib/pgsql.
    [#[32m  OK  #[0m] Mounted /var/lib/mailman.
    [#[32m  OK  #[0m] Mounted /home.
    [#[32m  OK  #[0m] Mounted /boot/grub2/x86_64-efi.
    [#[32m  OK  #[0m] Mounted /opt.
    [#[32m  OK  #[0m] Mounted /srv.
    [#[32m  OK  #[0m] Mounted /usr/local.
    [#[32m  OK  #[0m] Mounted /boot/grub2/i386-pc.
    [#[32m  OK  #[0m] Started Activation of LVM2 logical volumes.
    [#[32m  OK  #[0m] Reached target Encrypted Volumes.
             Starting Activation of LVM2 logical volumes...
    [#[32m  OK  #[0m] Started Activation of LVM2 logical volumes.
    [#[32m  OK  #[0m] Reached target Local File Systems.
             Starting Shadow /etc/init.d/boot.localfs...
    [#[32m  OK  #[0m] Started Shadow /etc/init.d/boot.localfs.
             Starting LSB: Set default boot entry if called...
             Starting Tell Plymouth To Write Out Runtime Data...
             Starting Trigger Flushing of Journal to Persistent Storage...
    [#[32m  OK  #[0m] Started Trigger Flushing of Journal to Persistent Storage.
             Starting Create Volatile Files and Directories...
    [#[32m  OK  #[0m] Started LSB: Set default boot entry if called.
    [#[32m  OK  #[0m] Started Tell Plymouth To Write Out Runtime Data.
    [#[32m  OK  #[0m] Started Create Volatile Files and Directories.
             Starting LSB: AppArmor initialization...
             Starting Security Auditing Service...
    [#[32m  OK  #[0m] Started Security Auditing Service.
             Starting Update UTMP about System Reboot/Shutdown...
    [#[32m  OK  #[0m] Started Update UTMP about System Reboot/Shutdown.
    [#[32m  OK  #[0m] Started LSB: AppArmor initialization.
    [#[32m  OK  #[0m] Reached target System Initialization.
    [#[32m  OK  #[0m] Listening on D-Bus System Message Bus Socket.
    [#[32m  OK  #[0m] Listening on Open-iSCSI iscsid Socket.
    [#[32m  OK  #[0m] Listening on Avahi mDNS/DNS-SD Stack Activation Socket.
    [#[32m  OK  #[0m] Reached target Sockets.
    [#[32m  OK  #[0m] Reached target Timers.
             Starting Restore Sound Card State...
    [#[32m  OK  #[0m] Reached target Basic System.
             Starting Machine Check Exception Logging Daemon...
    [#[32m  OK  #[0m] Started Machine Check Exception Logging Daemon.
             Starting LSB: VirtualBox Linux kernel module...
             Starting Avahi mDNS/DNS-SD Stack...
             Starting Permit User Sessions...
             Starting Name Service Cache Daemon...
             Starting WPA Supplicant daemon...
             Starting Modem Manager...
             Starting irqbalance daemon...
    [#[32m  OK  #[0m] Started irqbalance daemon.
             Starting /etc/init.d/boot.local Compatibility...
             Starting D-Bus System Message Bus...
    [#[32m  OK  #[0m] Started D-Bus System Message Bus.
    [#[32m  OK  #[0m] Started Avahi mDNS/DNS-SD Stack.
    [#[32m  OK  #[0m] Started WPA Supplicant daemon.
             Starting SuSEfirewall2 phase 1...
    [#[32m  OK  #[0m] Started Restore Sound Card State.
    [#[32m  OK  #[0m] Started Permit User Sessions.
    [#[32m  OK  #[0m] Started Name Service Cache Daemon.
    [#[32m  OK  #[0m] Started /etc/init.d/boot.local Compatibility.
    [#[32m  OK  #[0m] Reached target User and Group Name Lookups.
             Starting Login Service...
    [#[32m  OK  #[0m] Reached target Host and Network Name Lookups.
             Starting Getty on tty1...
    [#[32m  OK  #[0m] Started Getty on tty1.
    [#[32m  OK  #[0m] Reached target Login Prompts.
             Starting /etc/init.d/after.local Compatibility...
    [#[32m  OK  #[0m] Started /etc/init.d/after.local Compatibility.
             Starting X Display Manager...
             Starting Authorization Manager...
    [#[32m  OK  #[0m] Started Login Service.
    [#[32m  OK  #[0m] Started LSB: VirtualBox Linux kernel module.
             Starting LSB: VirtualBox watchdog daemon...
             Starting LSB: VirtualBox autostart service...
             Starting LSB: VirtualBox web service API...
    [#[32m  OK  #[0m] Started LSB: VirtualBox autostart service.
    [#[32m  OK  #[0m] Started LSB: VirtualBox watchdog daemon.
    [#[32m  OK  #[0m] Started Authorization Manager.
    [#[32m  OK  #[0m] Started Modem Manager.
    [#[32m  OK  #[0m] Started LSB: VirtualBox web service API.
             Starting Locale Service...
    [#[32m  OK  #[0m] Started Locale Service.

    I couldn't really find anything strange..dmesg is too long to post it here so its availble here: https://www.dropbox.com/s/w868bawb7y...mesg_.txt?dl=0

    @Natasha
    Quote Originally Posted by natasha
    As I know, to install Windows 8.1 some UEFI properties should be enabled
    in BIOS. Try to disable them, if they are enabled on your machine.
    I had the feeling that something is off/on in the Bios so restored to the HP default settings, booted UEFI (secure) added Suse and started without problem. Not so much of options in the Bios to change tho.
    Will take some shots and post it here, maybe you have an idea what to change, but besides fan control, USB3, Virtualization not much to change...

    Regads.
    A.

  8. #8

    Default Re: System not detect ATI video card (OpenSuse 13.2)

    So glancing through that, with respect to the radeon adapter, it doesn't appear that there is any hint of detection occurring. Quick thoughts and questions are:
    • try one of the live CD/DVDs and see if that might work
    • is this a normal install or that within a VM?
    • strikes me as possibly being a kernel regression some where, or change in behaviour ... I'm thinking acpi not turning on the bus that the radeon adapter is on.
    • (although extremely time consuming) perhaps try going back to the first linux install you can find that works and then incrementally try newer kernels until it breaks ... that would go a long way towards bisecting the problem


    best of luck

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