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Thread: Bug reporting opensuse and kernel panic

  1. #1

    Angry Bug reporting opensuse and kernel panic

    Long story short:

    1) installed 13.2 on my Asus G750JZ Laptop
    2) with the included kernel many function keys (dim screen/keyboard etc) are non functional and kernel panics (not syncing with CPUXX) on shutdown
    3) moved the kernel to the Kernel:stable branch (3.17.2)
    4) functionality for keys etc are now ok, but everytime I shut the system down (shutdown or restart), the system goes into a kernel panic

    5) I went to try to file a bug report for the kernel panic in bugzilla, but holy hell that is not straightforward to do !!

    I'm looking for help on the kernel panic and a possible resolution, as well as walking through how to file a darn bug report using bugzilla!

    Thanks!

    DH

  2. #2
    Join Date
    Jul 2008
    Location
    United Kingdom
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    307

    Default Re: Bug reporting opensuse and kernel panic

    Are you using Tumbleweed? I only ask because my kernel is 3.16.6-2 and I have everything updated for 13.2. If so you will be better posting under the Tumbleweed (Factory) heading in this forum. As for the Bugzilla reporting, this may prove helpful: https://en.opensuse.org/openSUSE:Sub...portsDon't forget to include as much info as possible about your system, version of openSUSE and what you have tried.

  3. #3

    Default Re: Bug reporting opensuse and kernel panic

    Thanks for the response,

    I'm using 13.2 but as I mentioned I get kernel panics on 3.16.6-2 and a number of laptop functions don' work. Due to this I moved my kernel ahead to 3.17.2 using the stable Kernel branch but the kernel panics still persist.

    The error is specifically:

    Kernel Panic - not syncing: Watchdog detected hard LOCKUP on cpu 3

    I will look at the link, but the problem in bugzilla was choosing an ID ? without it I can't file anything... I'll see what the link you have shows.


    Quote Originally Posted by Penguinclaw View Post
    Are you using Tumbleweed? I only ask because my kernel is 3.16.6-2 and I have everything updated for 13.2. If so you will be better posting under the Tumbleweed (Factory) heading in this forum. As for the Bugzilla reporting, this may prove helpful: https://en.opensuse.org/openSUSE:Sub...portsDon't forget to include as much info as possible about your system, version of openSUSE and what you have tried.

  4. #4
    Join Date
    Jul 2008
    Location
    United Kingdom
    Posts
    307

    Default Re: Bug reporting opensuse and kernel panic

    I must admit I don't know an awful lot about laptops (looks like a nice machine by the way). I have noticed a few issues by googling but nothing that springs to mind as a clear answer. Sorry I can't be more help.

  5. #5
    Join Date
    Jul 2011
    Location
    Poland
    Posts
    107

    Default Re: Bug reporting opensuse and kernel panic

    I have the same ASUS G750JZ and the same problem occures. Everytime when I restart OpenSUSE I see kernel panic.
    I'll try to update kernel, install Nvidia driver and we will see.

    Please write your kernel bug number/link and i'll join it.

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