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Thread: Please help, my Firefox 33 crashes alot

  1. #1

    Post Please help, my Firefox 33 crashes alot

    hey good people

    I have been running opensuse 13.1 32bit and i did upgrade to 13.2 64bit, thinking that will be the solution. But the browser, firefox 33 clashes alot still. Below is the crash report. Please help me on this because its so annoying

    Add-ons: susefox%40opensuse.org:1.0.2,%7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.17,%7B19503e42-ca3c-4c27-b1e2-9cdb2170ee34%7D:1.5.6.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0
    BuildID: 2014101000
    CrashTime: 1416476789
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1415399004
    IsGarbageCollecting: 1
    Notes: OpenGL: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset -- 2.1 Mesa 10.3.0 -- texture_from_pixmap

    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1816
    StartupTime: 1416475119
    Theme: classic/1.0
    Throttleable: 1
    URL: https://mail.google.com/mail/u/1/#inbox
    Vendor: Mozilla
    Version: 33.0
    useragent_locale: chrome://global/locale/intl.properties

    This report also contains technical information about the state of the application when it crashed.

  2. #2
    Join Date
    Nov 2009
    Location
    Pennsylvania, USA
    Posts
    405

    Default Re: Please help, my Firefox 33 crashes alot

    Try updating to 33.1.1
    Desktop: AMD Athlon(tm) II X3 455 3.3 Ghz | 4 GB RAM | GeForce GT 630

  3. #3
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Please help, my Firefox 33 crashes alot

    there are a few bugs with hardware acceleration and Intel gfx adapters, try disabling hardware acceleration, preferences->Advanced->general-> uncheck hardware acceleration.

    ps is there an official 64bit build of Firefox for 64 SUSE, I'm still using 32bit FF with 32 SUSE.

  4. #4

    Default Re: Please help, my Firefox 33 crashes alot

    Quote Originally Posted by rafter22 View Post
    Try updating to 33.1.1
    I'm not showing 31.1.1 being available on openSUSE...I'm subscribed to the Mozilla repo and all I'm seeing is 31.1

  5. #5
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Please help, my Firefox 33 crashes alot

    what graphic card do you have, are you using an intel on-board, what driver are you using, is acceleration disabled?
    try with a clean profile an old addon might be the problem;
    are you using sync, disable it as it may install an incompatible setting/addon you can always re-enable it.

    ps. Firefox 33.1 is available from the mozilla repo
    http://software.opensuse.org/package/MozillaFirefox
    you need to enable all repositories as usually software search displays only the main repo's

  6. #6

    Default Re: Please help, my Firefox 33 crashes alot

    Hey guys...

    thanks for your replies to my problem with firefox. I did upgrade to firefox 34, i disabled hardware acceleration and my graphics card is Intel® GM45 Express Chipset. Maybe this is of help...i use a thinkpad T400. btw i never had this problem when i was using opensuse 12 KDE but when i got to version 13 KDE, thats when all my problems of firefox started.

    i appreciate you help...thank you

  7. #7
    Join Date
    Jun 2008
    Location
    NZ
    Posts
    1,546

    Default Re: Please help, my Firefox 33 crashes alot

    Quote Originally Posted by denisjc7 View Post
    Hey guys...

    thanks for your replies to my problem with firefox. I did upgrade to firefox 34, i disabled hardware acceleration and my graphics card is Intel® GM45 Express Chipset. Maybe this is of help...i use a thinkpad T400. btw i never had this problem when i was using opensuse 12 KDE but when i got to version 13 KDE, thats when all my problems of firefox started.

    i appreciate you help...thank you
    I have a Thinkpad with the same intel graphics as you.
    I too had been seeing a lot of crashes since updating to 13.2.
    Checked my ram using memtest86+ - it was fine.
    I tried disabling hardware accelaration and that seemed fine for a bit but on further use started to crash again.

    I re-enabled hardware and decided to take a close look at the crash reports. It seems in every crash the addon "openSUSE Firefox Extension" was mentioned.
    I have had this disabled for a few days now and haven't had a single crash.
    Can't say for sure if this is the reason but it is something I am keeping a close eye on.
    Mark F.
    openSUSE Leap 15.1 / Plasma 5.12



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