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Thread: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

  1. #1

    Question KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Hi there,

    I can't print from any of the above mentioned applications on to any of my printers (local and network) via cups in landscape mode.
    As I am using also Windows 7 Pro (64 bit), a bit tamed in a virtual box, I tried to print with the same applications (well, of courser not KDE Help Center ) and had no problem at all (local & network) . Everything came out in landscape. Tried it with my wifes and daugthers PC's, both also OS 13.1, no Windows 7, same result: portrait mode.

    Even telling both, the local printer driver and the application to print in landscape did not lead to any success; output is in portrait mode. Somewhere there must be a little naughty routine from digital hell, which hates landscape mode and turns every print job into portrait mode.


    I tried, as suggested in another thread, to save the output in landscape form in to a pdf-file and printed then the pdf file and ... surprise ! This worked well. But frankly said, that can only be a temporary work around - it's not really a solution which I can try to explain my wife and daugther, right ?

    So I want to fix it - throw out this little naughty routine. Any ideas how this can be done ?

    TIA, Joe


    PC: Open Suse 13.1 64 bit
    APPS: Firefox 31.1.0 , Libre Office 4.1.6.2, KDE Help Center 4.11.5 and others
    PRINT NET: Open Suse 13.1 (32 bit)

  2. #2
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    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Well...what printers and what drivers?

  3. #3

    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Quote Originally Posted by gogalthorp View Post
    Well...what printers and what drivers?
    Thanks for your answer, gogalthorp

    As all printers don't print landscape in OpenSuse, but it works with my Win 7 pro installation in the Virtual Box on all printers although the network printers run over a server with OpenSuse 13.1, I assume that it is not a printer problem. A driver problem is possible, but as both, all HP's and all Samsung's, don't print landscape ... I guess probability that it is a component of the OpenSuse system is much much higher than a driver problem.

    Samsung CLP-300 Color Laser - network printer
    Samsung CLP-310 Color Laser - network printer
    HP 5610 All-in-one Color Ink - local printer
    HP 5505 All-in-one Color ink - local printer


    Linux drivers only, as windows works:

    Samsung Unified Linux Driver Common 3.00.65 Priner 3.00.37 Build 253
    HP Linux Imaging & Printing (HPLI) Version 3.13.10 Device Manager Version 15.0 (Qt4)


    TIA, Joe

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    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    I tried, as suggested in another thread, to save the output in landscape form in to a pdf-file and printed then the pdf file and ... surprise ! This worked well. But frankly said, that can only be a temporary work around - it's not really a solution which I can try to explain my wife and daugther, right ?

    So I want to fix it - throw out this little naughty routine. Any ideas how this can be done ?
    Does this occur with all, KDE, or particular applications?

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    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Below, is a link to a RH bug report describing similar behaviour with Okular. (IIRC, this has been fixed now.)

    https://bugzilla.redhat.com/show_bug.cgi?id=1031203#c5

    However, the main reason that I wanted to share it, is that it outlines how make CUPS keep the print job files in /var/spool/cups so that they can be inspected later using
    Code:
    cupsctl PreserveJobFiles=Yes
    So, by printing the same document in portrait then landscape, one can check any differences with output (eg print options passed to the printer), and that might help with any bug report.

  6. #6

    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Quote Originally Posted by deano_ferrari View Post
    Does this occur with all, KDE, or particular applications?
    Thanks deano_ferrari for your attention.

    I am using KDE, not Gnome.
    I tested with the KDE Help Center, Firefox and LibreOfiice.
    In Libreoffice I even had access to the Device Setting and changed there the Printer Language type "Automatic: PDF" to "Postscript (Level from driver)" and it had no impact. Explicitly chosen one of the "Postcript Level n" n=1..3 , but it did not solve it.

    Joe

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    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Quote Originally Posted by J0Eeoj View Post
    Thanks deano_ferrari for your attention.

    I am using KDE, not Gnome.
    I'm aware of that as you've already mentioned it. So am I.

    I tested with the KDE Help Center, Firefox and LibreOfiice.
    In Libreoffice I even had access to the Device Setting and changed there the Printer Language type "Automatic: PDF" to "Postscript (Level from driver)" and it had no impact. Explicitly chosen one of the "Postcript Level n" n=1..3 , but it did not solve it.

    Joe
    Okay, so that's what I wanted to know. (FWIW, I am using openSUSE 13.1 with KDE 4.14.1, and don't experience this issue with printing with any of the Brother/HP/Epson printers I attach to, so maybe that is relevant.)

  8. #8

    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Hi deano_ferrari,

    have got 3 spool files using the cups command you mentioned in your post.

    1. file was printed with portrait mode.
    2. file was printed with landscape mode in Libreoffice and Portrait mode in the printer properties
    3. file was printed with landscape mode in Libreoffice and landscape mode in the printer properties


    Looking at them with Okular or the document viewer, they seem as they should be -
    the 1. one in portrait mode
    the 2. one in Landscape
    the 3. one in landscape (double landscape (double negation) does not lead to portrait mode)

    On the Samsung printer all of them were in portrait mode again.
    Tried it with a HP Inkjet - same result.
    Tried it on the Samsung with Windows - there it works.

    Any ideas ?

    The cups version is:
    cups-1.5.4-12.13.1.x86_64
    package cups-filters is not installed

    Cups was installed by Yast if I rember right - no manual interference.
    I could not find cups-filters (if this is the right name) with Yast/Software Managment and the Search tab. So I assume its not part of the OpenSues distribution.

    Cheers, Joe

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    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Quote Originally Posted by J0Eeoj View Post
    Hi deano_ferrari,

    have got 3 spool files using the cups command you mentioned in your post.

    1. file was printed with portrait mode.
    2. file was printed with landscape mode in Libreoffice and Portrait mode in the printer properties
    3. file was printed with landscape mode in Libreoffice and landscape mode in the printer properties


    Looking at them with Okular or the document viewer, they seem as they should be -
    the 1. one in portrait mode
    the 2. one in Landscape
    the 3. one in landscape (double landscape (double negation) does not lead to portrait mode)
    No, the idea was not to examine the file with a text editor, not viewing it as a rendered file. You may need to submit for a bug report.

  10. #10

    Default Re: KDE Help Center, Libre Office, Firefox and ... dont't print in landscape format

    Ok will submit a bug report !

    Thanks for your support, deano-ferrari

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