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Thread: System hangs

  1. #11
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    Default Re: System hangs

    Quote Originally Posted by rafisv View Post
    Linux 3.11.10-17-desktop
    openSUSE 13.1 (Bottle) (x86_64)
    KDE 4.11.5
    nouveau 11,403,901 NVIDIA Corporation ION VGA

    System hangs randomly, first 30 seconds only bluetooth mouse works, then it also stops. USB keyboard does not work. Hard reboot is only solution.

    What may be the problem and how to diagnose?
    It could be video. If so, it will probably be corrected by installing the proper proprietary NVIDIA driver from the openSUSE repos.

    It could also be a heat problem, the most common cause of such hangups. Check that the air passages and fans are not clogged, and make sure the fins on the heatsink are not plugged up with dust.

    I can also be caused by bad memory, so check that.

    A failing hard drive will sometimes lock at random times, and the symptoms will be the same as you describe, so check that.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  2. #12
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    Default Re: System hangs

    On 2014-08-13 03:46, Fraser Bell wrote:
    > A failing hard drive will sometimes lock at random times, and the
    > symptoms will be the same as you describe, so check that.


    Except that he gets log entries after the system is said to hang. Thus
    the desktop may be frozen, but the machine is not, and the disk is in
    "writing order" ;-)

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)

  3. #13
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    Default Re: System hangs

    Quote Originally Posted by robin_listas View Post
    On 2014-08-13 03:46, Fraser Bell wrote:
    > A failing hard drive will sometimes lock at random times, and the
    > symptoms will be the same as you describe, so check that.


    Except that he gets log entries after the system is said to hang. Thus
    the desktop may be frozen, but the machine is not, and the disk is in
    "writing order" ;-)

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)
    Oh, right.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  4. #14
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    Default Re: System hangs

    Quote Originally Posted by rafisv View Post
    Right before I launched YAST2, system hanged at 15:51
    Code:
    2014-08-12T15:33:47.510426+04:00 linux-b5px udev-configure-printer: About to add queue for usb://Canon/LBP-810
    2014-08-12T15:33:48.270791+04:00 linux-b5px udev-add-printer: add_queue: URIs=['usb://Canon/LBP-810']
    2014-08-12T15:33:54.191346+04:00 linux-b5px systemd[1]: Started CUPS Printing Service.
    2014-08-12T15:34:13.620699+04:00 linux-b5px udev-add-printer: PPD: OpenPrintingPPDs/ghostscript/Canon-LBP-470.lips4.ppd.gz; Status: 1
    2014-08-12T15:34:13.727998+04:00 linux-b5px udev-configure-printer[21332]: No ID match for device usb://Canon/LBP-810:
    2014-08-12T15:34:13.730356+04:00 linux-b5px udev-configure-printer[21332]: MFG:Canon;MDL:LBP-810;CMD:CAPT;DES:Canon LBP-810;
    2014-08-12T15:34:13.732163+04:00 linux-b5px udev-configure-printer[21332]: Using OpenPrintingPPDs/ghostscript/Canon-LBP-470.lips4.ppd.gz (status: 1)
    2014-08-12T15:45:01.176442+04:00 linux-b5px /usr/sbin/cron[21506]: pam_unix(crond:session): session opened for user root by (uid=0)
    2014-08-12T15:41:24.328023+04:00 linux-b5px systemd[1]: message repeated 14 times: [ Started CUPS Printing Service.]
    2014-08-12T15:45:01.185399+04:00 linux-b5px systemd[1]: Starting Session 15 of user root.
    2014-08-12T15:45:01.188119+04:00 linux-b5px systemd[1]: Started Session 15 of user root.
    2014-08-12T15:45:01.303224+04:00 linux-b5px /USR/SBIN/CRON[21506]: pam_unix(crond:session): session closed for user root
    2014-08-12T15:51:06.496694+04:00 linux-b5px su: (to rafis) rafis on none
    2014-08-12T15:51:06.499041+04:00 linux-b5px su: pam_unix(su:session): session opened for user root by (uid=1000)
    2014-08-12T15:51:06.503812+04:00 linux-b5px su: pam_systemd(su:session): pam_putenv: delete non-existent entry; XDG_RUNTIME_DIR
    2014-08-12T15:51:06.556785+04:00 linux-b5px su: pam_unix(su:session): session closed for user root
    2014-08-12T15:51:06.800850+04:00 linux-b5px su: (to rafis) rafis on none
    2014-08-12T15:51:06.807537+04:00 linux-b5px su: pam_unix(su:session): session opened for user root by (uid=1000)
    2014-08-12T15:51:06.815833+04:00 linux-b5px su: pam_systemd(su:session): pam_putenv: delete non-existent entry; XDG_RUNTIME_DIR
    2014-08-12T15:51:14.835608+04:00 linux-b5px kernel: [12596.025991] usb 3-2: USB disconnect, device number 3
    2014-08-12T15:51:14.837641+04:00 linux-b5px kernel: [12596.027356] usblp0: removed
    2014-08-12T15:51:14.853529+04:00 linux-b5px udev-configure-printer: remove /devices/pci0000:00/0000:00:04.0/usb3/3-2
    2014-08-12T15:51:14.863424+04:00 linux-b5px udev-configure-printer: URI of detected printer: usb://Canon/LBP-810, normalized: canon lbp 810
    2014-08-12T15:51:14.865994+04:00 linux-b5px udev-configure-printer: URI of print queue: ccp://localhost:59687, normalized: ccp localhost 59687
    2014-08-12T15:51:14.867633+04:00 linux-b5px systemd[3975]: Service printer.target is not needed anymore. Stopping.
    2014-08-12T15:51:14.870186+04:00 linux-b5px systemd[3975]: Stopping Printer.
    2014-08-12T15:51:14.873044+04:00 linux-b5px systemd[3975]: Stopped target Printer.
    2014-08-12T15:51:14.874803+04:00 linux-b5px systemd[3288]: Service printer.target is not needed anymore. Stopping.
    2014-08-12T15:51:14.876433+04:00 linux-b5px systemd[1]: Service printer.target is not needed anymore. Stopping.
    2014-08-12T15:51:14.878088+04:00 linux-b5px systemd[3288]: Stopping Printer.
    2014-08-12T15:51:14.879698+04:00 linux-b5px systemd[3288]: Stopped target Printer.
    2014-08-12T15:51:14.881265+04:00 linux-b5px systemd[1]: Stopping Printer.
    2014-08-12T15:51:14.882975+04:00 linux-b5px systemd[1]: Stopped target Printer.
    2014-08-12T14:54:06.379030+04:00 linux-b5px systemd-logind[618]: message repeated 5 times: [ Operation finished.]
    2014-08-12T15:52:48.189262+04:00 linux-b5px systemd-logind[618]: Power key pressed.
    2014-08-12T15:52:51.810990+04:00 linux-b5px kernel: [12693.000024] nouveau E[Xorg[3182]] failed to idle channel 0xcccc0000 [Xorg[3182]]
    2014-08-12T15:53:31.250380+04:00 linux-b5px systemd[1]: Starting Arbitrary Executable File Formats File System Automount Point.
    2014-08-12T15:53:31.250343+04:00 linux-b5px rsyslogd: [origin software="rsyslogd" swVersion="7.4.7" x-pid="626" x-info="http://www.rsyslog.com"] start
    2014-08-12T15:53:31.250943+04:00 linux-b5px systemd[1]: Set up automount Arbitrary Executable File Formats File System Automount Point.
    2014-08-12T15:53:31.251043+04:00 linux-b5px systemd[1]: Mounting Debug File System...
    2014-08-12T15:53:31.251088+04:00 linux-b5px systemd[1]: Mounting Huge Pages File System...
    2014-08-12T15:53:31.251128+04:00 linux-b5px systemd[1]: Starting Encrypted Volumes.
    2014-08-12T15:53:31.251174+04:00 linux-b5px systemd[1]: Reached target Encrypted Volumes.
    2014-08-12T15:53:31.251218+04:00 linux-b5px systemd[1]: Mounting POSIX Message Queue File System...
    I'm happy with nouveau in terms of the performance.
    I have enough free memory 3.2Gb + 3.2Gb swap, used only about 1 Gb
    This syslog describes what I'd expect during bootup, trying to discover and mount devices, partitions and file systems.

    From your original post, your description seemed to suggest a fully running system, not one still booting.

    Pls post the results of the following which describes your distro, kernel and Desktop
    Code:
    cat /etc/*release | grep PRETTY_NAME= && uname -a
    It also looks like you may have NTFS (or other non-native Linux fs) partitions/drives on your system. If that's true, you may need to wait longer to boot, especially if they are mounted by your Desktop and not in your fstab.

    Wait until your system has <fully booted> and your disk light no longer is blinking before you can assume you have full system resources available. Otherwise yes... as your machine is still loading drives and partitions and reading the contents of the drives your system <will> pause and freeze for periods of time.

    TSU

  5. #15
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    Default Re: System hangs

    I'm having the same issue but at random times, while I'm using SUSE.
    Code:
    ~> cat /etc/*release | grep PRETTY_NAME= && uname -a
    PRETTY_NAME="openSUSE 13.1 (Bottle) (x86_64)"
    Linux 3.11.10-21-desktop #1 SMP PREEMPT Mon Jul 21 15:28:46 UTC 2014 (9a9565d) x86_64 x86_64 x86_64 GNU/Linux
    I'm running openSUSE on an HP ProBook 4740s that has an i7 CPU and an ATI discrete videocard. I've installed the ATI driver from http://geeko.ioda.net/mirror/amd-fglrx/openSUSE_13.1/ as found in openSUSE wiki.

    It's not a complete freeze but more like the GUI (KDE) is freezing - music continues to play, mouse to move however it does not respond to any keyboard combination or mouse click. The only solution is to hard reset the laptop.

    I also doubt it can be caused by a bad memory module or HDD since I recently upgraded its memory to a max of 8Gb and run a full memory test on them (test provided by laptop's BIOS). The HDD was also replaced with a Seagate hybrid one before installing openSUSE.

  6. #16
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    Default Re: System hangs

    Quote Originally Posted by savornicesei View Post
    I'm having the same issue but at random times, while I'm using SUSE.
    Code:
    ~> cat /etc/*release | grep PRETTY_NAME= && uname -a
    PRETTY_NAME="openSUSE 13.1 (Bottle) (x86_64)"
    Linux 3.11.10-21-desktop #1 SMP PREEMPT Mon Jul 21 15:28:46 UTC 2014 (9a9565d) x86_64 x86_64 x86_64 GNU/Linux
    I'm running openSUSE on an HP ProBook 4740s that has an i7 CPU and an ATI discrete videocard. I've installed the ATI driver from http://geeko.ioda.net/mirror/amd-fglrx/openSUSE_13.1/ as found in openSUSE wiki.

    It's not a complete freeze but more like the GUI (KDE) is freezing - music continues to play, mouse to move however it does not respond to any keyboard combination or mouse click. The only solution is to hard reset the laptop.

    I also doubt it can be caused by a bad memory module or HDD since I recently upgraded its memory to a max of 8Gb and run a full memory test on them (test provided by laptop's BIOS). The HDD was also replaced with a Seagate hybrid one before installing openSUSE.
    With this additional information you supply, it is most likely not the memory and definitely not the HDD. The system is still running. This could be an IO address or port conflict, among many other things.

    However, the laptop's BIOS test is not a full, comprehensive test and can miss problems, so do not rely on it. And, a Seagate hybrid can have faults, just as any HDD can, and even brand new HDDs can arrive from the factory with a flaw.
    -Gerry Makaro
    Fraser-Bell Info Tech
    Solving Tech Mysteries since the Olden Days!
    ~~
    If I helped you, consider clicking the Star at the bottom left of my post.

  7. #17
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    Default Re: System hangs

    I could run memtest and the Seagate testing software for a better check of the memory modules and HDD but any issues with them should result in a complete freeze of the system.

    I believe it could be the ATI driver, or a combination between it and the OpenGL 3.1. I switched KDE back to OpenGL 2.0 but I still have to test if the freezing issue is still there. I would also like to try the ATI beta driver (14.6) but I haven't looked if it's already packaged for SUSE.

  8. #18

    Default Re: System hangs

    Do not abuse the cat

    Code:
    lsb-release -d; uname -a
    Also that && will fail if PRETTY_NAME is not found in *release, because you are relying on successful exit status of grep.

    Code:
    cat /etc/*release | grep PRETTY_NAMES= && uname -a
    will give no result.
    "Unfortunately time is always against us" -- [Morpheus]

    .:https://github.com/Jetchisel:.

  9. #19
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    Default Re: System hangs

    Quote Originally Posted by savornicesei View Post
    It's not a complete freeze but more like the GUI (KDE) is freezing - music continues to play, mouse to move however it does not respond to any keyboard combination or mouse click. The only solution is to hard reset the laptop.
    Did you try keying ALT+CTRL+BKSPACE twice fast? (if you key only once you'll just hear a warning beep)
    If it's only the KDE desktop that is locked, this should get you back to the KDM login screen. Much less traumatic than a hard reset.

  10. #20

    Default Re: System hangs

    Code:
    openSUSE 13.1 (Bottle) (x86_64)
    Linux linux-b5px 3.11.10-17-desktop #1 SMP PREEMPT Mon Jun 16 15:28:13 UTC 2014 (fba7c1f) x86_64 x86_64 x86_64 GNU/Linux
    Keyboard is unresponsive at all. If pressed early ALT+CTRL+BKSPACE gives corrupt login screen and I can't use it.

    In the log file you see booting that is going after the hang and hard reset.

    Code:
    nouveau-pci-0300
    Adapter: PCI adapter
    temp1:        +74.0°C  (high = +95.0°C, hyst =  +3.0°C)
                           (crit = +95.0°C, hyst =  +2.0°C)
                           (emerg = +135.0°C, hyst =  +5.0°C)
    
    
    atk0110-acpi-0
    Adapter: ACPI interface
    Vcore Voltage:      +1.12 V  (min =  +0.85 V, max =  +1.60 V)
     +3.3 Voltage:      +3.36 V  (min =  +2.97 V, max =  +3.63 V)
     +5 Voltage:        +4.94 V  (min =  +4.50 V, max =  +5.50 V)
     +12 Voltage:      +12.09 V  (min = +10.20 V, max = +13.80 V)
    POWER FAN Speed:      0 RPM  (min =  600 RPM, max = 7200 RPM)
    CPU FAN Speed:        0 RPM  (min =  600 RPM, max = 7200 RPM)
    CHASSIS FAN Speed:    0 RPM  (min =  600 RPM, max = 7200 RPM)
    CPU Temperature:    +64.0°C  (high = +60.0°C, crit = +95.0°C)
    MB Temperature:     +51.0°C  (high = +45.0°C, crit = +95.0°C)
    
    
    coretemp-isa-0000
    Adapter: ISA adapter
    Core 0:       +91.0°C  (crit = +125.0°C)
    Core 1:       +89.0°C  (crit = +125.0°C)

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