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Thread: Simply does not work and freezes/shuts down unexpectedly

  1. #11
    Join Date
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    Kansas City Area, Missouri, USA
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    On 07/21/2014 10:57 AM, Will Honea wrote:

    > After working with several older systems - mostly Dell and Lenovo - I found
    > that it was helpful to make sure that the BIOS for the system was the most
    > recent available. Both of these builders had major issues with BIOS acpi
    > implementations early on. You mention having windows for your machine so
    > that makes life somewhat simpler.
    >
    > My computer experience began with analog computers and vacuum tubes when
    > both were state-of-the-art so I can relate to your frustrations but I find
    > the time spent getting the BIOS as current as possible saves me a lot of
    > time and frustration later on. This is especially true for machines built
    > during the early transitions to such things as secure boot and power
    > control.


    There is also the chance of memory problems. Windows philosophy is to keep as
    much free memory as possible, whereas Linux operates on the basis of "unused
    memory is wasted memory". Because of this difference in memory usage, there may
    be flaky sections of memory that get little use with Windows, but are heavily
    exercised with Linux. To test this, run memtest86+ for an extended period - ~24
    hours. You should find this program in the initial menu of many of the
    distribution media. If not on yours, download the image of a bootable CD from
    www.memtest.org.



  2. #12
    Join Date
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    On 2014-07-21 13:36, NoGeek wrote:
    >
    > Hi Carlos,
    >
    > Thanks for the quick reply.
    > I started installation with an old DVD containing OpenSuSE 10.3, as I
    > had problems I thought the DVD may have some damages, so I created a DVD
    > using the ISO for 11.4 (both 32-bit, both issues on Installation - freez
    > midway, no boot up after installation, etc. so i couldn't point my
    > finger on the issue(s) ).


    Well, all those versions are obsolete now. They should have probably
    worked, but forget about them.


    > The latests (and most successful version is openSUSE-13.1-DVD-x86_64.
    > During the installation it used the WLAN0 successfully for the packages
    > (me thinks), after Installation the WLAN does not work.


    The full DVD normally does not download packages, just for verification
    of the release notes, and then it allows you to do updates at that
    instant, which I always decline.

    If WLAN does not work now, and it is 13.1 you have installed, you have
    to turn to the wireless networking subforum, and start with reading the
    stickies. After that, if you still have problems or don't understand it,
    ask - in a new thread, please :-)

    >
    > Why I didn't use this forum from the beginning? Well, I did, but I tried
    > using old threads and wanted to solve the issue with my limited
    > knowledge (didn't want to waste someone else's time).
    > Now that I am frustrated i have no other option than wasting your time.


    You are not wasting our time! Forget it. We are, probably all of us,
    volunteers, that just want to help other people with getting their
    openSUSE system to work. We are here to help. If we don't help, /then/
    we are wasting our time :-)


    And... we generally prefer new threads, unless it is the exact same
    issue. If on doubt, just create a new thread and point links to the old
    one. We'll find out if it is the same issue or not.

    If we have even slightly different issues on the same thread, things get
    very confusing, to know which person has which symptoms.

    --
    Cheers / Saludos,

    Carlos E. R.

    (from 13.1 x86_64 "Bottle" (Minas Tirith))

  3. #13
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    On 2014-07-21 16:26, NoGeek wrote:
    >
    > Hi'* sparkz_alot*'
    > (https://forums.opensuse.org/member.p...12-sparkz_alot) ,
    >
    > Thanks for the kind words and the warm welcome.
    > In the past I learned that it is a good idea to separate the data (user
    > space) from the OS (in this case OpenSuSE) and have a reasonably sized
    > Swap partition as well. (OK that was back in 2000ish). However, I also
    > used the full hdd but with the default suggestions made by the partition
    > manager during installation.


    It is generally better to have a separate "user" partition. We call it
    "/home". It makes maintenance easier further up the road.

    The exception is, if you have a small disk.

    > The last (most successful) installation was done using the "HTTP"
    > repository (or something like that).


    I normally recommend using just the DVD. Network install only with some
    problems, or if your internet is fast.


    > Are you suggesting that I nuke the hdd again and start over all again?
    > If so, how do I nuke the hdd for triggering a fresh installation?


    If you really want to do that, just tell the installer to "use whole
    disk" or similar wording.


    > BTW: The heat problem many others mentioned in their posts would also
    > apply to my system (I assume), so I place the Laptop on an external Fan,
    > thus cooling the CPU and GPU heavily.


    In failsafe mode some options that allow the system to control power and
    fans disappear.

    And in some cases, with the non-proprietary nvidia driver, ie, with
    nouveau, the fan control does not work.

    > In the first few tries I didn't do that and found either midway crashes
    > appeared or the system hung up (froze). In some older posts this
    > indicated to a fault in the BIOS or basic fan driver. I am on the latest
    > BIOS (V15). In failsafe I can run the system for hours without issues, I
    > just can't get into the internet for downloading the NVIDA and WLAN
    > drivers or using the automatic update.


    Can't you hook a cable temporarily?

    --
    Cheers / Saludos,

    Carlos E. R.

    (from 13.1 x86_64 "Bottle" (Minas Tirith))

  4. #14
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Also I'd recommend that you use a wired connection rather then WIFI during installation. Some Wifi need special files to work right. .

    Note the more detail you give of your problem the better and faster we can help

    Black screens are normally caused by Video problems. Since you have older hard ware you should be booting in MBR mode so try selecting nokms from the menu I think it is F5 But it is obvious at the bottom of the install screen.

    If black screen is after install try selecting advanced and recovery mode from the boot menu or press e at boot sctreen find line starting with linux and go to true end of line (press end key) enter a space and nomodeset. This will force the use of a more generic driver that should work

    the card you list I could not find in NVIDA's lists but ther seems to be quite a bit of complaints about it in a general Google search. It seems to be old and not sure which propritary driver to use or if it is even currently supported The NVIDIA numbering system is weird and sometime it is not obvious what generation a chip is

  5. #15
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Quote Originally Posted by robin_listas View Post
    You are not wasting our time! Forget it. We are, probably all of us,
    volunteers, that just want to help other people with getting their
    openSUSE system to work. We are here to help. If we don't help, /then/
    we are wasting our time :-)
    Sorry to post off topic, but I really like this reply. I wish I could get back my willpower to help all of the time. I guess every little bit helps though.

  6. #16
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Hi all,

    Thanks for all your help!
    I downloaded the drivers as suggested and I also use a wired connection for the next install.
    Why a new installation?
    While searching some of the drivers I found a hint that there was a newer BIOS version than the one I had (and that the IT Crowds told me was the latest).
    In order to get this installed I had to reinstall Windows and on that occasion I found a "Memory hole" (what ever that is). I assume I need to get new RAM, but that will take a while to figure out.
    I will (once the latest BIOS was applied) run the extended Memtest and verify if the memory hole is on the CPU, GPU or RAM and fix that accordingly.

    Lesson learned: Don't trust the paid for IT Crowd, always listen to the free of charge community!
    Thanks, i am really grateful for your help.

  7. #17
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Quote Originally Posted by NoGeek View Post
    Hi all,

    Thanks for all your help!
    I downloaded the drivers as suggested and I also use a wired connection for the next install.
    Why a new installation?
    While searching some of the drivers I found a hint that there was a newer BIOS version than the one I had (and that the IT Crowds told me was the latest).
    In order to get this installed I had to reinstall Windows and on that occasion I found a "Memory hole" (what ever that is). I assume I need to get new RAM, but that will take a while to figure out.
    I will (once the latest BIOS was applied) run the extended Memtest and verify if the memory hole is on the CPU, GPU or RAM and fix that accordingly.

    Lesson learned: Don't trust the paid for IT Crowd, always listen to the free of charge community!
    Thanks, i am really grateful for your help.
    Definitely sounds like you're making progress. I'd be interested in what you eventually find out, perhaps it will help with my Gateway laptop
    If it ain't broke, I just haven't gotten to it yet.
    openSUSE 42.1 (Leap) (x86_64); Intel Dual Core Proc @ 2.66 GHz; KDE Desktop

  8. #18
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Hi all,
    here is a brief update on my situation:
    After some problems caused by the NVIDIA Quadro NVS 135M (overheating) I managed to reinstall Windows XP and get the latest BIOS update for the DELL Latitude D830 (version 17) installed.
    With this new BIOS the GPU is less active and as a result cooler.

    I then installed SuSE 11.0 on my system which went fine, but gave some lost connection errors (I used the cable).
    The external driver for the NVIDIA was for some reason not used in the installation! (Maybe I did something wrong or the USB stick was damaged/not accessed for some reason?)

    The Autoconfiguration started and froze somewhere to the end (I wen to bed after YaST went into console mode for identifying my GPU and returned to the GUI)
    I was not able to perform the first login, but this is caused by the frozen system this morning. I will restart the Notebook tonight and check what is going on. If I need any further help I will start a new Thread.

    Thanks again for your help!


  9. #19
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    On 2014-07-24 11:46, NoGeek wrote:
    >
    > Hi all,
    > here is a brief update on my situation:
    > After some problems caused by the -NVIDIA Quadro- NVS -135M
    > (overheating) I managed to reinstall Windows XP and get the latest BIOS
    > update for the DELL Latitude D830 (version 17) installed.
    > With this new BIOS the GPU is less active and as a result cooler.


    Good.

    > I then installed SuSE 11.0 on my system which went fine, but gave some
    > lost connection errors (I used the cable).
    > The external driver for the NVIDIA was for some reason not used in the
    > installation! (Maybe I did something wrong or the USB stick was
    > damaged/not accessed for some reason?)



    Do you mean "openSUSE 11.0"? It was released on June 19, 2008, so it is
    obsolete, and I doubt you could find the proprietary nvidia driver for
    it, or get any updates.

    Or do you really mean "SuSE 11"? (no dot, no open in the name)

    That's the Enterprise version, either SLES or SLED, and they have a
    separate support forum.

    --
    Cheers / Saludos,

    Carlos E. R.

    (from 13.1 x86_64 "Bottle" (Minas Tirith))

  10. #20
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    Default Re: Simply does not work and freezes/shuts down unexpectedly

    Quote Originally Posted by robin_listas View Post
    On 2014-07-24 11:46, NoGeek wrote:

    Do you mean "openSUSE 11.0"? It was released on June 19, 2008, so it is
    obsolete, and I doubt you could find the proprietary nvidia driver for
    it, or get any updates.

    Or do you really mean "SuSE 11"? (no dot, no open in the name)

    That's the Enterprise version, either SLES or SLED, and they have a
    separate support forum.
    Hi Carlos,

    I meant openSuSE 11.0, the obsolete version, sorry for confusing you.
    The reason for that is that 11.4 was the last verified version for the DELL Latidute D830, but the DVD with that version was damaged by an very technophobic rabbit (I asked her not to chew on my stuff, but she simply refuses to obey - typical for the women in my household).
    Once this system is running (I have to figure out how to get the NVIDIA project driver integrated) I will upgrade step by step (creating system back-ups as fall back).
    My plan:
    1. get the system started
    2. get the latest NVIDIA driver integrated
    3. get internet via WLAN running
    4. get Thunderbird (eMail), FireFox and or Chrome (Browser) and Office running (or are there any better options available, native or not?)
    5. migrate some of my documents from MS-Office to whatever Office I'll have in Linux (is OpenOffice still around?)
    6. udgrade to 11.4, 12.1 and finally 13.1 always with backups to ensure that I can fall back to the previous version
    7. migrate all files/apps/programs used on my windows Desktop to the Latitude (possibly find alternatives for some of the "only MicroS..t" stuff)
    8. get my ladies accepting the new system
    9. migrate the Desktop to OpenSuse 13.1
    10. erase all memories about MicroS..t from my family and convince my boss that they should do the same

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