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Thread: Printing are there limits to usernames/printer names

  1. #1
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    Default Printing are there limits to usernames/printer names

    I have a user with a name like this

    aaaaaaa.bbbbbbbb-ccccc

    - the vicar nearly choked ;-)

    She can print to every printer except a printer named 'itsupport'
    (incidentally all the other printers have shorter names.) When she
    tries to print to that printer the printer wakes up and then stops and
    nothing comes out. CUPS/Papercut show the job as having been printed

    We made a whole new account and it didn't make any difference
    then we made a user aaaaaaa.bbbbbbbb and it works fine.

    Is there some limit on username/printer names ?

    Ta

    M

  2. #2
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    Default Re: Printing are there limits to usernames/printer names

    Any chance you inform us about the version of openSUSE you use (I assume you use that, but that may also be a wrong guess).

    And maybe the type of printer is also involved.
    Last edited by hcvv; 02-Jun-2014 at 06:22.
    Henk van Velden

  3. #3
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    Default Re: Printing are there limits to usernames/printer names

    I searched a bit on the ineternet. While a length up to 32 characters of a LOGIN name (uname) seems to be supported at least by the utilities/files that manage users, a more then often restriction to 8 characters is advised because not all applications support longer ones.
    Henk van Velden

  4. #4
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    Default Re: Printing are there limits to usernames/printer names

    Quote Originally Posted by hcvv View Post
    Any chance you inform us about the version of openSUSE you use (I assume you use that, but that may also be a wrong guess).

    And maybe the type of printer is also involved.
    Hi,

    openSUSE 13.1

    The printer is a Ricoh MPC 5502 but we have an identical one called
    library which works fine for that user.

    All the other users can print to itsupport without a problem

    Regards

    M

  5. #5
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    Default Re: Printing are there limits to usernames/printer names

    On 2014-06-02 18:16, interele wrote:

    > openSUSE 13.1
    >
    > The printer is a Ricoh MPC 5502 but we have an identical one called
    > library which works fine for that user.


    Well, you should be looking on the logs.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)

  6. #6
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    Default Re: Printing are there limits to usernames/printer names

    Quote Originally Posted by robin_listas View Post
    On 2014-06-02 18:16, interele wrote:

    > openSUSE 13.1
    >
    > The printer is a Ricoh MPC 5502 but we have an identical one called
    > library which works fine for that user.


    Well, you should be looking on the logs.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)
    Both CUPS and Papercut say the print job completed OK. The printer even wakes up
    from sleep just nothing comes out. Shortening the username seems to solve the problem
    so I was wondering if there is any limit that I might have come up against that is a combination
    of the username and the printer name - since even with her long username it worked to identical
    printers with a shorter name -
    22 character username + 7 character printer name works
    22 character username + 9 character printer name doesn't
    16 character username + 9 character printer name works

    Regards

    M

  7. #7
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    Default Re: Printing are there limits to usernames/printer names

    On 2014-06-02 20:06, interele wrote:

    >
    > Both CUPS and Papercut say the print job completed OK.


    What is that Papercut?

    Try increasing verbosity in cups logs.

    > The printer even wakes up
    > from sleep just nothing comes out. Shortening the username seems to
    > solve the problem so I was wondering if there is any limit that I might have come up
    > against that is a combination of the username and the printer name - since even with her long username
    > it worked to identical printers with a shorter name -
    > 22 character username + 7 character printer name works
    > 22 character username + 9 character printer name doesn't
    > 16 character username + 9 character printer name works


    Maybe....

    You could try posting on the opensuse mail list, the cups maintainer
    lurks there.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)

  8. #8
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    UK
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    Default Re: Printing are there limits to usernames/printer names

    Quote Originally Posted by robin_listas View Post
    On 2014-06-02 20:06, interele wrote:

    >
    > Both CUPS and Papercut say the print job completed OK.


    What is that Papercut?

    Try increasing verbosity in cups logs.

    > The printer even wakes up
    > from sleep just nothing comes out. Shortening the username seems to
    > solve the problem so I was wondering if there is any limit that I might have come up
    > against that is a combination of the username and the printer name - since even with her long username
    > it worked to identical printers with a shorter name -
    > 22 character username + 7 character printer name works
    > 22 character username + 9 character printer name doesn't
    > 16 character username + 9 character printer name works


    Maybe....

    You could try posting on the opensuse mail list, the cups maintainer
    lurks there.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)
    Will do

    Thanks

    M

  9. #9
    Join Date
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    Spain
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    Default Re: Printing are there limits to usernames/printer names

    On 2014-06-02 22:06, interele wrote:
    > robin_listas;2647046 Wrote:


    >> You could try posting on the opensuse mail list, the cups maintainer
    >> lurks there.


    > Will do


    I saw it. :-)

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)

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