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Thread: 13.1 KDE Completely Broken After Update to 3.11.10-7

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    Default 13.1 KDE Completely Broken After Update to 3.11.10-7

    Somehow, after doing the update from 3.11.6-4 to 3.11.10-7, my OpenSUSE system has been badly corrupted. I did the system update yesterday, as I have been doing for months, and all appeared normal last night until I turned the computer off. Today, when I booted into OpenSUSE, the first sign that something was wrong was after I entered my password. For several minutes, nothing happened, then a bunch of text appeared on the screen for each of the services that had been started (bluetooth, CUPS printer service, etc.). After nothing happened for several more minutes, I hard rebooted the system and then received a message that there was no Grub2 menu. I turned off completely, booted into BIOS and tried again. This time I got the Grub menu and booted into Win7 to make sure that was ok...no problems there. I then rebooted and tried to get into OpenSUSE (3.11.10-7 is the first listed). This time, the KDE desktop started, but a variety of strange behaviors confronted me: for example, if I select the kickoff menu, some icons are visible, but most are missing. I can run nothing from the kickoff menu, not even a terminal window. None of the icons on the desktop will start an application. Dolphin, which was open previously and thus had restarted, gave me a bunch of errors about not finding the filesystem (sorry, but did not write these errors down, but in short, no drives could be viewed from Dolphin). The system monitor appears to be working and shows system activity, but the desktop is mostly non-responsive. I used Alt-f2, but nothing will start from there either. I could not even shut the system down from the desktop - had to force it from the power button.

    I tried the recovery mode for 3.11.10-7 and tried booting into 3.11.6-4 - in both cases, the behavior of the desktop is similarly broken.

    I really have no idea how to proceed. SUSE has been rock-solid since I installed a few months ago, and I was just saying last night how great it was (clearly cursed it...). Any advice about how to debug this would be appreciated. I realize I will probably have to reinstall, but hope to avoid a repeat of this mess.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Report your configured repos here
    Code:
    zypper lr -d
    You might also try
    Code:
    zypper ve

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    This time, the KDE desktop started, but a variety of strange behaviors confronted me: for example, if I select the kickoff menu, some icons are visible, but most are missing. I can run nothing from the kickoff menu, not even a terminal window. None of the icons on the desktop will start an application. Dolphin, which was open previously and thus had restarted, gave me a bunch of errors about not finding the filesystem (sorry, but did not write these errors down, but in short, no drives could be viewed from Dolphin). The system monitor appears to be working and shows system activity, but the desktop is mostly non-responsive. I used Alt-f2, but nothing will start from there either. I could not even shut the system down from the desktop - had to force it from the power button.
    You might try returning KDE to default by removing or backing up ~/.kde4. Then restart KDE, and see if that helps. Alternatively, create a new user, and examine whether the desktop behaviour is normal from the new user account.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by mxcrowe View Post
    I really have no idea how to proceed.
    Check the output from
    Code:
    df
    I can only guess, from the little information. You probably did a large update which updated KDE as well as the kernel.

    It is possible that you ran out of disk space, and the update got mangled. That's the reason for the check of "df" output. You are looking to see if either the "/" file system or the "/boot" file system (if separate) is close to full.
    openSUSE Leap 15.1; KDE Plasma 5;
    testing Leap 15.2Alpha

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    These are good ideas I would love to try; however, as I cannot get to a terminal window, I don't know how to do any of that. I tried a variety of the boot options from the login screen, but no success. I also tried ctrl-alt-f2 from the crippled KDE desktop, but whatever I type in at the login: prompt just disappears and the screen refreshes to the empty prompt.

    I'm not sure if I'm doing something wrong or if the system is so hosed I can't even get a bash shell to run. Somehow, I need to get into the shell before the problems start.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by mxcrowe View Post
    I also tried ctrl-alt-f2 from the crippled KDE desktop, but whatever I type in at the login: prompt just disappears and the screen refreshes to the empty prompt.
    Are you saying that you can't enter your username at the login prompt? (You should then be asked for the password.)

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by deano_ferrari View Post
    Are you saying that you can't enter your username at the login prompt? (You should then be asked for the password.)
    That's correct. I enter my username and hit enter, expecting that I will then be prompted for the password. Instead, the screen just refreshes and I get the 'Welcome to openSUSE 3.11.10-7 (Bottle) etc." and prompt for the system login is back.

    I should state that I don't know if this was really an issue of going from 3.11.6-4 to 10-7, as I don't know when that particular update was done. It had been a few days since I had logged into SUSE, and there were quite a few updates required last night, but I did not look at all of them - just let the system do its thing.

    Regarding partition sizes, there are 3 linux partitions, one is 2gb, one is 20gb, and the last is 80+gb.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by mxcrowe View Post
    That's correct. I enter my username and hit enter, expecting that I will then be prompted for the password. Instead, the screen just refreshes and I get the 'Welcome to openSUSE 3.11.10-7 (Bottle) etc." and prompt for the system login is back.
    Okay, try booting to runlevel 3 as explained here

    https://forums.opensuse.org/entry.ph...to-Run-Level-3

    This should get you to a working terminal.

    Regarding partition sizes, there are 3 linux partitions, one is 2gb, one is 20gb, and the last is 80+gb.
    That means nothing to us - we really need to know how full the partitions are.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by deano_ferrari View Post
    Okay, try booting to runlevel 3 as explained here

    https://forums.opensuse.org/entry.ph...to-Run-Level-3

    This should get you to a working terminal.
    Ok, I went through the above process. When I hit F10, it first takes me to the geeko-on-a-branch image for several minutes, then the screen goes black. I have waited for over 5 minutes on the black screen, and still no prompt, so I am assuming something is seriously borked. This is a pretty fast Corei7 machine with 8gb of ram and SSDs, so I doubt anything would take this long to load.

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    Default Re: 13.1 KDE Completely Broken After Update to 3.11.10-7

    Quote Originally Posted by mxcrowe View Post
    Ok, I went through the above process. When I hit F10, it first takes me to the geeko-on-a-branch image for several minutes, then the screen goes black. I have waited for over 5 minutes on the black screen, and still no prompt, so I am assuming something is seriously borked. This is a pretty fast Corei7 machine with 8gb of ram and SSDs, so I doubt anything would take this long to load.
    Does this happen even with recovery mode (which uses nomodeset option)?

    It may be time to resinstall.... do you have a separate /home partition?

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