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Thread: Built-in display not working

  1. #1

    Default Built-in display not working

    Hi I installed openSuse while my laptop was plugged into my external monitor. After the installation I tried to start my laptop without the external monitor, but then i just get a black (blank) screen. After connecting the external monitor I've set the display settings to mirror, but this still doesn't work. Anyone any idea how to solve this problem? Do I need to install again while not using my external monitor?

    Thanks for the help in advance!

  2. #2
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    Default Re: Built-in display not working

    It sounds like you just need to set the primary display device
    If you boot with the external. Once in the system you should be able toggle the primary display
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  3. #3

    Default Re: Built-in display not working

    Quote Originally Posted by caf4926 View Post
    It sounds like you just need to set the primary display device
    If you boot with the external. Once in the system you should be able toggle the primary display
    That's what I thought, but even if I toggle, the laptop display stays hard blank..

    btw graphics card is: Intel(R) Iris(TM) Pro Graphics 5200

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    Default Re: Built-in display not working

    Quote Originally Posted by Mazin View Post
    That's what I thought, but even if I toggle, the laptop display stays hard blank..

    btw graphics card is: Intel(R) Iris(TM) Pro Graphics 5200
    Gnome or KDE?
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  5. #5

    Default Re: Built-in display not working

    Quote Originally Posted by caf4926 View Post
    Gnome or KDE?
    Gnome. In the mean time I have reinstalled my laptop (first windows 7, then openSUSE) this time with the laptop open, and both my displays were working just fine, also without external monitor. But now all of a sudden I have the same problem. In my display settings my laptop built-in display is supposed to be mirrored, but the screen itself is hard blank.

    I have no idea how this can be possible.

  6. #6

    Default Re: Built-in display not working

    I just restarted in recovery mode, then my laptop display works. But not when I start it up normally...

  7. #7

    Default Re: Built-in display not working

    I'd say it has something to do with my graphics driver. But I have no idea how to install/set the correct drivers. Anybody get any tips on how to install the correct drivers for Intel(R) Iris(TM) Pro Graphics 5200?

  8. #8
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    Default Re: Built-in display not working

    Could you post the output of

    Code:
    /sbin/lspci -nnk
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  9. #9

    Default Re: Built-in display not working

    Quote Originally Posted by caf4926 View Post
    Could you post the output of

    Code:
    /sbin/lspci -nnk
    Code:
    00:00.0 Host bridge [0600]: Intel Corporation Crystal Well DRAM Controller [8086:0d04] (rev 08)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
    00:02.0 VGA compatible controller [0300]: Intel Corporation Crystal Well Integrated Graphics Controller [8086:0d26] (rev 08)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: i915
        Kernel modules: i915
    00:03.0 Audio device [0403]: Intel Corporation Crystal Well HD Audio Controller [8086:0d0c] (rev 08)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
    00:14.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI [8086:8c31] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: xhci_hcd
        Kernel modules: xhci_hcd
    00:16.0 Communication controller [0780]: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 [8086:8c3a] (rev 04)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: mei_me
        Kernel modules: mei_me
    00:19.0 Ethernet controller [0200]: Intel Corporation Ethernet Connection I217-V [8086:153b] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: e1000e
        Kernel modules: e1000e
    00:1a.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 [8086:8c2d] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: ehci-pci
    00:1b.0 Audio device [0403]: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller [8086:8c20] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
    00:1c.0 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 [8086:8c10] (rev d5)
        Kernel driver in use: pcieport
        Kernel modules: shpchp
    00:1c.1 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #2 [8086:8c12] (rev d5)
        Kernel driver in use: pcieport
        Kernel modules: shpchp
    00:1c.3 PCI bridge [0604]: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 [8086:8c16] (rev d5)
        Kernel driver in use: pcieport
        Kernel modules: shpchp
    00:1d.0 USB controller [0c03]: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 [8086:8c26] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: ehci-pci
    00:1f.0 ISA bridge [0601]: Intel Corporation HM87 Express LPC Controller [8086:8c4b] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: lpc_ich
        Kernel modules: lpc_ich
    00:1f.2 SATA controller [0106]: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] [8086:8c03] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: ahci
    00:1f.3 SMBus [0c05]: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller [8086:8c22] (rev 05)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel modules: i2c_i801
    02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader [10ec:5229] (rev 01)
        Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: rtsx_pci
        Kernel modules: rtsx_pci
    03:00.0 Network controller [0280]: Intel Corporation Wireless 7260 [8086:08b1] (rev 73)
        Subsystem: Intel Corporation Dual Band Wireless-AC 7260 [8086:4070]
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi

  10. #10
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    Default Re: Built-in display not working

    I'd say you have the driver. Intel are built in as part of the kernel

    Code:
    00:02.0 VGA compatible controller [0300]: Intel Corporation Crystal Well Integrated Graphics Controller [8086:0d26] (rev 08)    Subsystem: CLEVO/KAPOK Computer Device [1558:7410]
        Kernel driver in use: i915     Kernel modules: i915
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