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Thread: Attached printer not working in openSuse 13.1

  1. #1

    Default Attached printer not working in openSuse 13.1

    I just installed openSuse 13.1 (clean, new install, stock with initial updates only) on two machines in a network, one of which has an HP Laserjet printer attached. While I am able to print test pages and pages from LibreOffice, pages sent from Kate, Kwrite, FireFox, other applications fail to print. The print window for the HP shows an grayed-out output file going to pdf.

    Curiously, even though the test page printed from the CUPS, the job states "unable to open print file: No such file or directory."

    Previously, in 11.4, I was able to print from all applications through Samba.

    All advice welcome. Thanks.

  2. #2
    Join Date
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    Default Re: Attached printer not working in openSuse 13.1

    Quote Originally Posted by w2tq View Post
    All advice welcome. Thanks.
    This belongs in the Hardware sub-forum.
    Apply On-Line Updates.
    What printer, how is it connected, what PPD are you usin?
    -- you can copy/paste this information from YaST > Hardware > Printers
    How did you install/configure the printer exactly?
    -- did you use the HP Device Manager? If so what does it report?
    --
    slàinte mhath,
    rayH

    ~ knowing the right answer is easier than knowing the right question.

  3. #3
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    Default Re: Attached printer not working in openSuse 13.1

    Will be moved to Hardware and is CLOSED for the moment.
    Last edited by hcvv; 23-Apr-2014 at 07:46.
    Henk van Velden

  4. #4
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    Default Re: Attached printer not working in openSuse 13.1

    Quote Originally Posted by hcvv View Post
    Will be moved to Hardware and is CLOSED for the moment.
    Moved from Applications and open again.
    Henk van Velden

  5. #5

    Default Re: Attached printer not working in openSuse 13.1

    Thanks for the response and thank you for moving the thread to the proper subforum.

    The printer is an HP LaserJet 4050.

    I used the recommended driver: HP LaserJet 4050 Series Postscript (recommended). I did not use the HP device manager.

    I used CUPS to configure the printer on the remote machine - the printers.conf follows:

    Code:
    # Printer configuration file for CUPS v1.5.4
    # Written by cupsd on 2014-04-23 08:50
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    <Printer hp4050>
    UUID urn:uuid:5cf09592-e05d-3858-6ccd-427494225cf1
    Info 
    Location 
    MakeModel HP LaserJet 4050 Series Postscript (recommended)
    DeviceURI smb://workgroup/mach-5/hp4050
    State Idle
    StateTime 1398257439
    Type 8425668
    Accepting Yes
    Shared Yes
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy stop-printer
    </Printer>
    On the locally-connected machine, SuSE configured the printer in automatic configuration during the initial installation of the OS:

    Code:
    # Printer configuration file for CUPS v1.5.4
    # Written by cupsd on 2014-04-22 15:43
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    <Printer hplaserjet4050series>
    UUID urn:uuid:7a7001c5-5423-33c0-6184-baebcb549446
    Info HP LaserJet 4050 Series Postscript (recommended)
    MakeModel HP LaserJet 4050 Series Postscript (recommended)
    DeviceURI parallel:/dev/lp1
    State Idle
    StateTime 1398195775
    Type 8425668
    Accepting Yes
    Shared Yes
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy stop-printer
    </Printer>
    Please let me know if you need further information. Thanks.

  6. #6

    Default Re: Attached printer not working in openSuse 13.1

    Solved - for reasons not clear to me (but after other software updates for other reasons), it's now working.

  7. #7

    Default Re: Attached printer not working in openSuse 13.1

    I spoke too soon. While printing appears to be working on the networked machine (through Samba), the problem persists on the machine to which the printer is attached.

  8. #8
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    Default Re: Attached printer not working in openSuse 13.1

    Quote Originally Posted by w2tq View Post
    I spoke too soon. While printing appears to be working on the networked machine (through Samba), the problem persists on the machine to which the printer is attached.
    I am not sure, but there are a few things you could try.
    I am able to print test pages and pages from LibreOffice, pages sent from Kate, Kwrite, FireFox, other applications fail to print.
    I take it that you have mozilla-kde4-integration installed?
    Do print commands from a terminal window (e.g. Konsole) produce expected results?
    E.g. from my laptop:
    Code:
    ray@giulia:~> lpstat -d ;echo ;lpstat -p ;echo ;lpq ;echo ;lp /etc/os-release ;echo ;lpq ;echo
    system default destination: clp500
    
    printer clp500 is idle.  enabled since Thu 24 Apr 2014 08:40:27 BST
            Ready to print.
    
    clp500 is ready
    no entries
    
    request id is clp500-10 (1 file(s))
    
    clp500 is ready and printing
    Rank    Owner   Job     File(s)                         Total Size
    active  ray     10      os-release                      1024 bytes
    
    ray@giulia:~>
    Have a look at System Settings > Hardware > Printers (from the KDE Menu) for anything untoward.
    Try creating an new test user, and printing from e.g. Kate.

    I take it that the reason for Samba is that you have Microsoft systems on the network. Have you tried remote CUPS printing?
    --
    slàinte mhath,
    rayH

    ~ knowing the right answer is easier than knowing the right question.

  9. #9

    Default Re: Attached printer not working in openSuse 13.1

    As mentioned at the top, there are two machines - one connected directly to the printer and another via Samba over a network. The networked machine is printing properly across all applications. The one connected to the printer (parallel:/dev/lpt1) will not print from KDE applications, Firefox, and perhaps others. It does print from LibreOffice.

    I have re-installed the printer several times (and reinstalled the OS, also) and looked at logs, all to no avail. As noted at the outset, the print dialog comes up with a grayed-out output file sending the print to a pdf file.

    CUPS, the HP print manager, and other devices all indicate there is a connected printer.

    Over the years, others have encountered a similar problem, but I am unable to determine whether and how they resolved the issue.

  10. #10
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    Default Re: Attached printer not working in openSuse 13.1

    Can you please confirm that you followed eng-int's advice to fully update your system?

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