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Thread: Unable to establish a PPPoE connection

  1. #1

    Unhappy Unable to establish a PPPoE connection

    Hello!

    This is my first time trying to use PPPoE on openSUSE. It is a fresh install of 13.1.

    Scenario: I am connecting to a LAN, either using an ethernet cable directly or a wi-fi access point. Internet access for everyone on this LAN is provided via PPPoE.
    I am usually using Windows and the connection works hassle-free, regardless of how I connect to the LAN (wired/wireless). I just have to enter the user name and the password when setting it up. Same thing on Ubuntu/Mint using pppoeconf, although it has been a while since I last tried.

    Enter openSUSE: I still haven't figured out how to connect using PPPoE. This is what i've tried:

    1. Network Manager DSL: When connected to the network using wi-fi, It doesn't event display the option to connect using PPPoE. Using a cable, it first disconnects my ethernet connection (why would it need to do this when i need the wired connection to dial PPPoE?) then a window pops up asking me for the secret, with the user name already filled out. I enter the password, the window goes away then comes back. This happens several times until the network manager gives up.

    2. Yast DSL: I have created a provider. Now, how do I start the connection? I tried using QInternet, but all menu entries except 'Exit' and "Configure with Yast' are grayed-out. Is there something I am missing here?

    3. rp-pppoe: Always times out.

    Can i try anything else? Is there a way to get pppoeconf in openSUSE?

    Would any of these options have a better chance working if i set the network to use ifup instead of the Network Manager? Why?

    How can I troubleshoot 1., 2., 3.? Are there any log files? Where can i find them?

    Thanks!
    Last edited by ccarapencea; 03-Apr-2014 at 04:38. Reason: typo

  2. #2
    josephkk NNTP User

    Default Re: Unable to establish a PPPoE connection

    On Thu, 03 Apr 2014 11:46:02 GMT, ccarapencea
    <ccarapencea@no-mx.forums.opensuse.org> wrote:

    >
    >Hello!
    >
    >This is my first time trying to use PPPoE on openSUSE. It is a fresh
    >install of 13.1.
    >
    >Scenario: I am connecting to a LAN, either using an ethernet cable
    >directly or a wi-fi access point. Internet access for everyone on this
    >LAN is provided via PPPoE.
    >I am usually using Windows and the connection works hassle-free,
    >regardless of how I connect to the LAN (wired/wireless). I just have to
    >enter the user name and the password when setting it up. Same thing on
    >Ubuntu/Mint using pppoeconf, although it has been a while since I last
    >tried.
    >
    >Enter openSUSE: I still haven't figured out how to connect using PPPoE.
    >This is what i've tried:
    >
    >1. Network Manager DSL: When connected to the network using wi-fi, It
    >doesn't event display the option to connect using PPPoE. Using a cable,
    >it first disconnects my ethernet connection (why would it need to do
    >this when i need the wired connection to dial PPPoE?) then a window pops
    >up asking me for the secret, with the user name already filled out. I
    >enter the password, the window goes away then comes back. This happens
    >several times until the network manager gives up.
    >
    >2. Yast DSL: I have created a provider. Now, how do I start the
    >connection? I tried using QInternet, but all menu entries except 'Exit'
    >and "Configure with Yast' are grayed-out. Is there something I am
    >missing here?
    >
    >3. rp-pppoe: Always times out.
    >
    >Can i try anything else? Is there a way to get pppoeconf in openSUSE?
    >
    >Would any of these options have a better chance working if i set the
    >network to use ifup instead of the Network Manager? Why?
    >
    >How can I troubleshoot 1., 2., 3.? Are there any log files? Where can i
    >find them?
    >
    >Thanks!


    I do not understand why you are trying to add DSL to the issue. Unless
    you have a DSL card in your computer you won't see that aspect of your
    connection.

    Try Ethernet / wireless connection setup.

    ?-)


  3. #3

    Unhappy Re: Unable to establish a PPPoE connection

    I am facing the exact same problem!

    The connection works without any problem in Ubuntu 12.04 & 14.04 via Network Manager.

    Can someone please point us in the right direction?

  4. #4
    Join Date
    Mar 2009
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    United States
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    612

    Default Re: Unable to establish a PPPoE connection

    There is no special Ubuntu version of NetworkManager that is better. There could be differences in configuration or having packages not installed though. A little info on the setup and what you have attempted so far might help.

  5. #5
    Join Date
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    Location
    Auckland, NZ
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    Default Re: Unable to establish a PPPoE connection

    Quote Originally Posted by sarfarazkazi View Post
    I am facing the exact same problem!

    The connection works without any problem in Ubuntu 12.04 & 14.04 via Network Manager.

    Can someone please point us in the right direction?
    Welcome to the forums sarfarazkazi. You are generally better off to start your own new thread, (with a descriptive title) in situations like this. Anyway, a good place to start diagnosing problems with NetworkManager connectivity is to examine the log file (/var/log/NetworkManager).

    You can examine it real-time, by starting the monitoring first in a terminal with
    Code:
    tailf -f /var/log/NetworkManager
    then trying to connect. That should provide useful information about what might be failing during the connection process, (that you can then cut/paste here if you need further help).

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